Rose & Walker Reviews 

167
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy website to navigate, easy to order, and even better that you can have it custom made to your measurements! We needed something relatively narrow, but quite tall due to existing plug sockets posit... See more

Rated 5 out of 5 stars

After ordering a coffee table from another company who after five weeks did not deliver, numerous excuses so I cancelled my order. Ordered a coffee table from Rose &Walker, specific measurement. Th... See more

Rated 5 out of 5 stars

Amazing quality pieces! Beautiful bespoke furniture. Fantastic service, packed perfectly & fast delivery! My coffee table makes my house look like a show home! Will be ordering more pieces. Really... See more

Rated 5 out of 5 stars

Whilst searching the internet for side tables for our newly decorated lounge we stumbled across the Rose & Walker website and really liked the sound of their products. We ordered colour samples which... See more

Company replied

Company details

  1. Home Furniture Shop
  2. also in
  3. Furniture maker
  4. Furniture Manufacturer
  5. Outdoor furniture shop

Written by the company

Rose & Walker - Bespoke Handmade Luxury Furniture. Modern & Contemporary Design. Shop The Full Range.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

167 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(167)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company

Excellent company, beautiful understated furniture and wide choice that can be made to suit the customers requested dimensions.
I love all the pieces I have and they have been much admired.
Arrive extremely well packaged and no breakages.

6 May 2025
Rated 5 out of 5 stars

Beautiful Tables

I considered ordering from this company for a few weeks before placing an order, after asking for the possibility of a small modification that was met with a quick response we went ahead and ordered a pair of tables. They are absolutely beautiful tables and very well made.
You get what you pay for in this world and they are worth every penny.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Craftsmanship at its best

Purchased an ‘Aria’ metal coffee table in gold.
Really beautiful table, expensive, but worth every penny given the quality of the craftsmanship. Wanted a bespoke size and communicated with Lewis who was friendly, professional and made the transaction easy and with confidence. Delivery was as requested and the table was packaged very well. Will return to RW in future for my furniture needs.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Very good quality bespoke TV stand

I saw a TV stand on the Rose & Walker website that I liked the look of and enquired about the bespoke options they mentioned.
In no time at all I had an email giving me a price and estimated timescales.
The item arrived on Friday and I’m extremely pleased with the end product. It honestly exceeded my expectations and is a beautiful piece.
So great, responsive service. Excellent product and great value for money in my opinion.
Highly recommend Rose and Walker.
Thank you!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Hall Table

We purchased a hall table. The quality of the product is superb in every way. Similarly the service from the company could not be faulted.
We highly recommend buying from Rose and Walker.

14 March 2025
Rated 5 out of 5 stars

Quality furniture, excellent customer service

We recently ordered a side table which arrived really well packaged and was great quality. We then accidentally smashed the glass top (which was completely our fault nothing to do with the delivery). I contacted their customer service and within a couple of hours they had sorted me out a replacement at a very reasonable price. Great service and quality products. Highly recommended

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Nice quality small desk

I needed a small desk for a particular space. Tracked this down on Rose & Walker website - a credit to the indexing of the website since finding an item like this by searching is not easy. Desk arrived in good time, well packed and is exactly as described and shown. Good quality and reasonable price. Very pleased with purchase.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Product arrived in perfect condition

Really impressed with the customer service, the craftsmanship and most of all the delivery. Product packaged exceptionally well meaning the table arrived in perfect condition and on time.
We would highly recommend this business.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I ordered two oak top side tables, which were delivered on 6th December. I informed you straight away that one of the oak tops was damaged, and attached photos. Since then, in conversations online, you have promised to send a replacement top but have failed to do so. I was then told that the top would be sent out on 14th January..then you said it had actually left your premises on 16th January and you would email me the tracking information. You have not provided this information and the replacement oak top has not been delivered to me to date. This experience is a shame, as I really like the table design and construction. I hope the company will respond and fulfil the table top replacement.

5 December 2024
Rose & Walker logo

Reply from Rose & Walker

Hi Susan,

Your replacement top is now due to be dispatched on Thursday as per our latest email.

As mentioned in the original email, the top wasn’t damaged it’s just the natural character of the oak. However, as a goodwill gesture we agreed to replace it.

Thank you for your patience.

Kind Regards,
Lewis

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