Roseinside Reviews 4,055

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, often describing them as beautiful, amazing, and better than expected, with some items being praised for their unique design and suitability as gifts. The selection of items is appreciated, and many people express intentions to purchase again, highlighting the great value for money and the professional service from ordering to delivery. Reviewers also frequently mention swift delivery and good communication regarding order status, even for international shipments. However, some customers were dissatisfied with aspects of their orders, including receiving incorrect items, products that did not match the description or picture, or items with poor quality engraving that was illegible. There were also complaints about delivery times not being accurate, especially when extra fees were paid for expedited shipping, and issues with tracking information being unreliable or not updating correctly.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous, with many expressing severe disappointment as... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the craftsmanship and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the easy ordering... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the cost affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days prov... See more

Rated 4 out of 5 stars

It was a great buy, material of good quality and the print was beautiful except the body suit for my 6 months old baby was too small,she could hardly fit in it.I recommend making the size bigger. I w... See more

Rated 4 out of 5 stars

Lovely personalised necklace. Only down side was the tracking they use. It was very laggy and the item arrived before it was updated. In saying that I'd use them again.

Rated 3 out of 5 stars

I did pay an extra £9 to have this delivered within 2-5 days. It came in 7 days. Understandably it was made and shipped from China so was never going to be achievable. Product was good but delivery ti... See more

Company replied


Company details

  1. Gift shop
  2. Fashion accessories shop
  3. Jeweller
  4. Jewellery manufacturer
  5. Jewellery shop

Information provided by various external sources

Shop Online for Cheap Custom Gold & Silver Women's Jewelry, Design Your Own Personalized Jewelry at roseinside.com Now.


Contact info

3.9

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lovely bookmark

This is nicer than i thought it would be, lovely detail on the dragon. Brought as a gift with all 3 books
Packaged very well ,delivered no problem, would recommend
Many Thanks ☺️

13 January 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give this company 0 stars

I wish I could give this company 0 stars but there is no option for it. I placed an order and selected express shipping expecting the item to show up 2-5 working days which it stated. That never happened and when it said it was delivered it was no where to be seen. I spoke with my neighbours and everyone up and down the street it was never there. I then contacted the company for a refund and it went back and forth over 5 days. They only were going to offer me a refund if I could provide evidence, how am I meant to if I have nothing there. They then only were giving me the option of a 70% refund nothing else. STAY WELL AWAY DO NOT WASTE YOUR MONEY!!! SCAMMERS

14 January 2026
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order , easy to pay , easy to track considering it came from so far away. Turned up in great condition. 10/10 and would order again. 5 Stars for me.

1 January 2026
Rated 1 out of 5 stars

Avoid!

No communication from seller and no item delivered. Just took my money! I tried reaching them direct but no reply. Thank goodness I paid by PayPal. AVOID!

6 January 2026
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

A good buy...

The earrings were packaged well and the weight of them gave a 'not cheap' feel to them. A good thing. 😊 I liked em....

1 January 2026
Rated 1 out of 5 stars

Cowboy operation stay away …

I paid extra for urgent shipping and they said I would get my item within 2-5days which would have been great if that was the case. Instead it took 11 days to arrive. It arrived well after Christmas and on top of that the sizing is wrong. My daughter wears a ring that is size 7.5 and when this ring finally arrived it doesn’t even fit her. Total cowboy set up and won’t let me return the ring for a refund. DO NOT BUY FROM THIS COMPANY!

2 January 2026
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 2 out of 5 stars

Beware, returns and refunds are shocking.

Beware, this is not a UK/EU store, items are shipped from China and have a very expensive returns conditions attached to them. Plus customised items have an automatic 30% reduction in refund value. I ordered a customised 'embroidered' apron in pink with navy blue writing. I received a Maroon apron with black illegible writing that was printed on, and would likely come off after a couple of washes. So basically I was sent totally the wrong thing which was hideous and unusable. I was offered a 20% refund. After some push back I received a 50% refund. SO was down 50% and without a christmas present to my wife from my daughter. Terrible experience, will never use again.

18 December 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

I ordered an item for Christmas at the…

I ordered an item for Christmas at the beginning of December, it did not arrive. At the end of December I contacted them and asked for a full refund as they are at fault for not sending the item when they said would. They said as it was dispatched I could only have a partial refund. The whole thing is misleading. I cannot get any answers from them only the same automated reply. Buyer beware, another scam.

29 December 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

Terrible quality and returns near impossible

Would give less if I’m honest

Terrible quality and when I tried to return they will only refund 50% of the total cost of the item. I’ve had better quality and obviously easier returns off of Temu and shein

Avoid!!

23 December 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 4 out of 5 stars

Lovely personalised necklace

Lovely personalised necklace. Only down side was the tracking they use. It was very laggy and the item arrived before it was updated. In saying that I'd use them again.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.
Placed an order on 3/12/25. On the 16th I sent an email chasing my order. 2 days later I received a reply saying sorry and needed a couple more days. 3 days later I chased again, another 2 days went by and I received the exact same email, word for word. I am now trying to cancel the order but being told they charge 30% cancellation fee!! Absolute joke!!

21 December 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

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