Very bad experience for two…
Very bad experience for two times....did not deliver the order on right time...felt very irresponsible people handling the business...
23 September 2018
Unprompted review
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Reply to Priyanka D,
Dear Priyanka D,
This is with regards to your complaint, as per the records as the recipient did not pick the call at the time of delivery, the gifts were handed over to the security person and acknowledgement that was collected was shared to you through mail as well, however as you refused saying order delivery was not made, we had to cancel this order and we had initiated complete refund of your order.
However, if you still have any concerns then do let us know.
With Regards
Rosesandgifts Support Team
4 July 2018
Unprompted review
Delivery not done, need full refund
I ordered a cake of 580 INR on 13.05.18 from their site. Order no is RAG/130518/234022. I paid the amount of 530 INR (after applying discount code QVWZE4C) using my net banking. It was supposed to be delivered today 14.05.18. When I called at the given phone no 9886692853 first time, a lady said that it will be delivered by 4 pm. After 4 pm when I was calling multiple times, no one answered. Then I contacted with chat support, she said at 7:30 pm that it's on the way. After one hour it's still not delivered and I again tried to contact with them by phone many times, still no answers. I again then contacted via live chat and now she said it was delivered. But it was not delivered to the recipient. Then I told her so over chat, I didn't get any reply after. I need full refund asap.
14 May 2018
Unprompted review
Overall good experience with Rosesandgifts.com
Rosesandgifts.com is one of the best online site I have come across for sending gifts. Pleased with the kind of service they provide. The customer support is great. The order tracking system is great which timely sends the SMS about the order. Will love to place orders again at Rosesandgifts.com.
9 November 2016
Unprompted review
Fail to deliver
I placed the order, But they failed to deliver on birthday of the recipient. I asked them if they can deliver it by 12;00 hrs, support team started talking rudely and, bluntly said,
'if you want to cancel the order, cancel it and we will refund you.''
This behavior was not expected from them, they don't care about feelings.
31 August 2016
Unprompted review
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