Rosslyn Car Parts Ltd Reviews 

76
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers had a great experience with this company. Consumers regularly mention that the friendly team provides exceptional support, offering very clear and helpful information for anyone searching for specific automotive components. Buyers also highlight the excellent overall value for money, noting that replacement parts arrive promptly in great condition and exactly as described. However, some customers also noted quite frustrating delivery delays, unfulfilled promises, and persistent issues with tracking their packages properly. Furthermore, a few people were deeply dissatisfied with poor communication, unhelpful responses, and long waiting times when trying to resolve problems or obtain refunds after orders went wrong.

What people talk about most

Product

Users describe positive interactions with product, highlighting good quality and competitive pricing.... See more

Service

Customers had positive experiences with service, highlighting speedy delivery and reasonable prices.... See more

Delivery service

Consumers find delivery_service to be ambiguous, experiencing a mix of very prompt shipments and severe... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the excellent communication and helpful... See more

Price

Clients share positive opinions on price, consistently highlighting reasonable costs and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good service, the part they sent was an exact match to the original, it took a week to arrive but I think that was mainly due to the easter holiday. The boot mechanism now works perfectly again... See more

Rated 5 out of 5 stars

The company staff were helpful in finding the part I required. Delivery company did not deliver on time but when Rosslyn car parts contacted they were very helpful with getting part delivered. I woul... See more

Company replied

Rated 5 out of 5 stars

I needed both the front Calipers for my S class 350. Shopped around for a few days. Happy to state that I talked to Nikki and Adam. The price they gave me was a huge discount from the rest of th... See more

Rated 5 out of 5 stars

Needed a part quickly for our company van, Was given very clear helpful information. More helpful than the garage and much cheaper! We got the correct part very quickly. Communication was excellent... See more

Company replied


Company details

  1. Car Body Parts Supplier
  2. Car accessories shop
  3. Car Equipment Accessories Store

Written by the company

Rosslyn Car Parts Ltd Quality Car Parts & Vehicle Solutions


Contact info

4.1

Great

TrustScore 4 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(76)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick reply to initial enquiry

Quick reply to initial enquiry. Great price with free delivery. Brilliant customer service

10 July 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, thank you

14 July 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 5 out of 5 stars

Needed a part quickly for our company…

Needed a part quickly for our company van, Was given very clear helpful information. More helpful than the garage and much cheaper!
We got the correct part very quickly.
Communication was excellent. We were kept updated all the way through and very professional responses to all our questions.
I'm hoping the works van doesn't break down again anytime soon but if it does, I will be coming back to Nicki straight away!

13 July 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 1 out of 5 stars

Con man

When i phoned about my bumper they were helpful and sounded good so i went ahead it said 3 wks i asked for updates got told it was being sorted this went on for 7/8 wks, we rang and told him i need my bumper doing got told it was done and had been sent out another couple of wks still nothing had a call with them to say it was done and i could collect so we arranged that for a sat morn we was almost there when i got a call to say we had to wait for all for a time no i dont think so was told the garage was shut due to a bereavement,, we continued our journey anyway,, i was on the phone telling him to go and get my bumper as wasnt travelling an hr and half for no reason at all,,, we got there ITS NOT EVEN HIS GARAGE it just one who does work for him 😡 iam still on the phone asking where my bumper is to be told He had not got it ,, i went nuts as it was lie after lie after lie and they made us travel all that way for nothing so i said iam not leaving unless i get my bumper or a full refund
He said a small refund and he will deliver it personally,, deliver what u not got it so no bumper or refund so he did a refund ,,, 3 weeks on is still waiting for my money its been LIES LIES AND MORE LIES all the way through i have had had to take to matter to my bank and trading standards as he's taken my car insurance money not done what he said and promised and now delaying the refund

PLEASE PLEASE PLEASE
DO NOT USE THIS PERSON FOR YOUR CAR

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Best service provider for cars bought a…

Best service provider for cars bought a rear axle subframe for my car.
Thanks Adam

2 April 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 5 out of 5 stars

Best car parts services

Best car parts services

2 July 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 5 out of 5 stars

Excellent service from Rosslyn Car…

Excellent service from Rosslyn Car Parts Ltd! The team was professional, helpful, and quick to respond to my queries. The quality was great, and the whole process was smooth from start to finish. I would definitely recommend Rosslyn Car Parts Ltd to anyone looking for reliable car parts and great customer service. Thank you for the excellent experience Prabh

3 June 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 5 out of 5 stars

Reliable parking with great service

Reliable parking with great service. Highly satisfied.

20 June 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 1 out of 5 stars

Ordered front headlight was sent back…

Ordered front headlight was sent back light and returned. Have phoned 26 times and 20 emails each time being told they would pay £246 on 12 June l received £100,so phoned again! they said they would pay! On 24 June told they would pay as he was working until 6pm as usual didn't pay, so sent a message on wasp app and told to ring in morning, don't no why l had to ring as all he had to do is pay. So that evening l wrote a review. Which the next day he rang and said he would pay£100 and take the review down and he would pay £46 on the Friday, which didn't happen, so final 30 June l have got my £46,so pleased that l don't have to deal with this man ever again. SO PLEASE DON'T USE THIS COMPANY

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Must read Be aware guys!! Avoid avoid not trusted!!

Very disappointed with my experience using Online Breakers. @“Rosslyn car parts Ltd “
(Proof I have is invoice from eBay £78 in the box )
I ordered a part expecting it to come from the advertised supplier. Instead, the part I received had been sourced through eBay, the original invoice was with the part £78 ! which was not made clear before I placed my order. I paid £97 for the part, but found the identical item on eBay for around £78, so I ended up paying nearly £20 more.

The part also took 11 days to arrive, which was much longer than expected.

I found the whole experience misleading because I believed I was buying directly through Online Breakers, not paying a premium for a part sourced from eBay. Communication and service were disappointing, and I would not use this company again. I contacted the company for refund in difference of price and where was the genuine part ??!!

1 June 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Dear Flavien Mapalou Moussirou,

We note that you have received a full refund for your injector order after we contacted your bank and resolved the payment dispute.

As the refund has now been completed, the injectors remain the property of Rosslyn Car Parts Ltd. We therefore require you to return the original injectors immediately.

Please dispatch the item today without any further delay to the following address:

HT-GB02F-Jimmy
Rexville Solutions
3B Hilltop Industrial Estate
Shaw Street
West Bromwich
West Midlands
B70 0TX

Once the item has been posted, please email the postage receipt and tracking number to info@rosslyncarpartsltd.com.

If the injectors are not returned promptly, we reserve the right to take appropriate legal action to recover our property or its value, including commencing formal recovery proceedings where necessary.

We hope this matter can be resolved quickly and amicably, and we look forward to receiving confirmation of dispatch today.

Kind regards,

Rosslyn Car Parts Ltd

Rated 5 out of 5 stars

Adam from Rosslyn very professional and…

Adam from Rosslyn very professional and very helpful and understand his stuff, highly recommend.

25 June 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 5 out of 5 stars

Thanks Adam

Thanks Adam

21 May 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 5 out of 5 stars

Best service I bought Engine

Best service I bought Engine

29 May 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 1 out of 5 stars

I am writing to report a fraudulent…

I am writing to report a fraudulent transaction. I ordered four genuine used Lexus injectors on 3rd June and they were delivered on 23rd June. Despite multiple attempts to verify the delivery status, the seller consistently stated that the order would be delivered while tracking indicated otherwise. Upon arrival, I found that the injectors were counterfeit Chinese replicas. I requested a refund which was denied.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. Delivered on time.

24 June 2026
Unprompted review
Rosslyn Car Parts Ltd logo

Reply from Rosslyn Car Parts Ltd

Thank you for your wonderful 5-star review!

We're delighted to hear that you had a great experience with Rosslyn Car Parts Ltd. Customer satisfaction is at the heart of everything we do, and it's rewarding to know our team was able to provide the service you deserved.

We sincerely appreciate your trust and support and hope to assist you again whenever you need quality car parts.

Thank you once again!

Rated 1 out of 5 stars

After not receiving my part I went to…

After not receiving my part I went to my credit card company to process a refund. This was back at the beginning of May.

It is now 22nd of June and i have just received a message from my credit card company that they are challenging my payment dispute.

There are loads of fake reviews giving 5 stars.

DONT GIVE YOUR MONEY TO THESE PEOPLE.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Continue dismal customer care

1 because there's no zero. After being asked to remove my trust pilot review as the part paid was sent to a completely different person in a city after a failed promise to deliver by courier in two days.
I was told there was no issues returning the money.its now 10 days and despite several emails I was told to be patient. When paying on line I had to prove with a screen shot it had been paid.
Next stop section 75.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently used Rosslyn Car Parts, based in Ilford with their garage in Manchester, and I was very impressed with the service provided. The team was professional, knowledgeable, and helpful throughout the entire process. They supplied quality car parts at competitive prices and ensured everything was handled efficiently.

A special thanks to Adam, who went above and beyond to provide excellent customer service. He was friendly, professional, and kept me informed throughout, making the whole experience smooth and stress-free.

The garage staff completed the work to a high standard and within the agreed timeframe. I would highly recommend Rosslyn Car Parts to anyone looking for trustworthy automotive parts and garage services. Great customer service, fair pricing, and quality workmanship.

10 June 2026
Unprompted review

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