Very good service, the part they sent was an exact match to the original, it took a week to arrive but I think that was mainly due to the easter holiday. The boot mechanism now works perfectly again... See more
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Company details
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Rosslyn Car Parts Ltd Quality Car Parts & Vehicle Solutions
Contact info
344-348 High Road,, IG1 1QP, Essex, United Kingdom
- +44 73 7853 8413
- info@rosslyncarpartsltd.com
- rosslyncarpartsltd.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 29% of negative reviews
Typically replies within 1 month
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Quick reply to initial enquiry
Quick reply to initial enquiry. Great price with free delivery. Brilliant customer service

Reply from Rosslyn Car Parts Ltd

Reply from Rosslyn Car Parts Ltd
Needed a part quickly for our company…
Needed a part quickly for our company van, Was given very clear helpful information. More helpful than the garage and much cheaper!
We got the correct part very quickly.
Communication was excellent. We were kept updated all the way through and very professional responses to all our questions.
I'm hoping the works van doesn't break down again anytime soon but if it does, I will be coming back to Nicki straight away!

Reply from Rosslyn Car Parts Ltd
Con man
When i phoned about my bumper they were helpful and sounded good so i went ahead it said 3 wks i asked for updates got told it was being sorted this went on for 7/8 wks, we rang and told him i need my bumper doing got told it was done and had been sent out another couple of wks still nothing had a call with them to say it was done and i could collect so we arranged that for a sat morn we was almost there when i got a call to say we had to wait for all for a time no i dont think so was told the garage was shut due to a bereavement,, we continued our journey anyway,, i was on the phone telling him to go and get my bumper as wasnt travelling an hr and half for no reason at all,,, we got there ITS NOT EVEN HIS GARAGE it just one who does work for him 😡 iam still on the phone asking where my bumper is to be told He had not got it ,, i went nuts as it was lie after lie after lie and they made us travel all that way for nothing so i said iam not leaving unless i get my bumper or a full refund
He said a small refund and he will deliver it personally,, deliver what u not got it so no bumper or refund so he did a refund ,,, 3 weeks on is still waiting for my money its been LIES LIES AND MORE LIES all the way through i have had had to take to matter to my bank and trading standards as he's taken my car insurance money not done what he said and promised and now delaying the refund
PLEASE PLEASE PLEASE
DO NOT USE THIS PERSON FOR YOUR CAR
Best service provider for cars bought a…
Best service provider for cars bought a rear axle subframe for my car.
Thanks Adam

Reply from Rosslyn Car Parts Ltd

Reply from Rosslyn Car Parts Ltd
Excellent service from Rosslyn Car…
Excellent service from Rosslyn Car Parts Ltd! The team was professional, helpful, and quick to respond to my queries. The quality was great, and the whole process was smooth from start to finish. I would definitely recommend Rosslyn Car Parts Ltd to anyone looking for reliable car parts and great customer service. Thank you for the excellent experience Prabh

Reply from Rosslyn Car Parts Ltd
Reliable parking with great service
Reliable parking with great service. Highly satisfied.

Reply from Rosslyn Car Parts Ltd
Ordered front headlight was sent back…
Ordered front headlight was sent back light and returned. Have phoned 26 times and 20 emails each time being told they would pay £246 on 12 June l received £100,so phoned again! they said they would pay! On 24 June told they would pay as he was working until 6pm as usual didn't pay, so sent a message on wasp app and told to ring in morning, don't no why l had to ring as all he had to do is pay. So that evening l wrote a review. Which the next day he rang and said he would pay£100 and take the review down and he would pay £46 on the Friday, which didn't happen, so final 30 June l have got my £46,so pleased that l don't have to deal with this man ever again. SO PLEASE DON'T USE THIS COMPANY
Must read Be aware guys!! Avoid avoid not trusted!!
Very disappointed with my experience using Online Breakers. @“Rosslyn car parts Ltd “
(Proof I have is invoice from eBay £78 in the box )
I ordered a part expecting it to come from the advertised supplier. Instead, the part I received had been sourced through eBay, the original invoice was with the part £78 ! which was not made clear before I placed my order. I paid £97 for the part, but found the identical item on eBay for around £78, so I ended up paying nearly £20 more.
The part also took 11 days to arrive, which was much longer than expected.
I found the whole experience misleading because I believed I was buying directly through Online Breakers, not paying a premium for a part sourced from eBay. Communication and service were disappointing, and I would not use this company again. I contacted the company for refund in difference of price and where was the genuine part ??!!

Reply from Rosslyn Car Parts Ltd
Adam from Rosslyn very professional and…
Adam from Rosslyn very professional and very helpful and understand his stuff, highly recommend.

Reply from Rosslyn Car Parts Ltd

Reply from Rosslyn Car Parts Ltd
I am writing to report a fraudulent…
I am writing to report a fraudulent transaction. I ordered four genuine used Lexus injectors on 3rd June and they were delivered on 23rd June. Despite multiple attempts to verify the delivery status, the seller consistently stated that the order would be delivered while tracking indicated otherwise. Upon arrival, I found that the injectors were counterfeit Chinese replicas. I requested a refund which was denied.

Reply from Rosslyn Car Parts Ltd
After not receiving my part I went to…
After not receiving my part I went to my credit card company to process a refund. This was back at the beginning of May.
It is now 22nd of June and i have just received a message from my credit card company that they are challenging my payment dispute.
There are loads of fake reviews giving 5 stars.
DONT GIVE YOUR MONEY TO THESE PEOPLE.
Continue dismal customer care
1 because there's no zero. After being asked to remove my trust pilot review as the part paid was sent to a completely different person in a city after a failed promise to deliver by courier in two days.
I was told there was no issues returning the money.its now 10 days and despite several emails I was told to be patient. When paying on line I had to prove with a screen shot it had been paid.
Next stop section 75.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently used Rosslyn Car Parts, based in Ilford with their garage in Manchester, and I was very impressed with the service provided. The team was professional, knowledgeable, and helpful throughout the entire process. They supplied quality car parts at competitive prices and ensured everything was handled efficiently.
A special thanks to Adam, who went above and beyond to provide excellent customer service. He was friendly, professional, and kept me informed throughout, making the whole experience smooth and stress-free.
The garage staff completed the work to a high standard and within the agreed timeframe. I would highly recommend Rosslyn Car Parts to anyone looking for trustworthy automotive parts and garage services. Great customer service, fair pricing, and quality workmanship.
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