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Rated 1 out of 5 stars

I’m really disappointed with my order from Rotimia. The quality of the items is extremely cheap, the sizing runs way too small, and nothing looks like what was advertised. I wish I had read the revi... See more

Rated 1 out of 5 stars

E S T A FA S C A M Hice el pedido hace muchísimo , no lo he recibido , no dan respuestas an mis correos . La peor experiencia de compra en línea NO COMPREN EN ROTIMIA DO NOT BUY IN ROTIMIA th... See more

Rated 1 out of 5 stars

Horrendous quality garment. Dress ordered arrived late despite assurances it would arrive on time. Tracking via 17Track was dismal at best, slow responders and tracking info. Garment description and p... See more

Rated 1 out of 5 stars

Terrible service and refund policy. It took forever to receive my order which was pretty big and when it finally arrived everything was different sizes, too small and poorly made. I’ve been in contact... See more

Company details

  1. Ladies' clothes shop

Written by the company

Rotimia with the perfect outfit - from the most flattering dresses to a handful of mix-and-match. Our team draws on rich experience and a great passion for providing fashionable clothing for women. We always lead the season and do not follow the season.


Contact info

1.2

Bad

TrustScore 1 out of 5

253 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT BUY FROM THEM ! I can only agree with previous reviews…

I fully agree with previous reviews that state the company has dreadful customer service and I can only assume they are scammers. I ordered clothing from them as they state that goods could be returned. The website also states the garments are cotton and/or linen, but when receiving the goods they not. They are polyester, if labelled at all, and very poorly made. Nothing like the images on the website. I have now tried 4 times to contact them to arrange a return but get no response except the first time when they asked for photos. I should not have to send them photos of their own poorly made clothing! I have not heard from them again despite politely emailing them 3 further times. I am pursuing this further via PayPal and Amex. DO NOT BUY FROM THEM.

19 August 2024
Unprompted review
Rated 1 out of 5 stars

Pants ripped in the crotch area.

The pants I bought ripped when I wore it the day after I received it. Did not even wash it. The material is totally different from whats in the photo and no branding / label on each clothing that signifies the Rotimia brand. It arrived quickly as I live in Hong Kong. Also in the website there’s no option to cancel your order.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE!!

DO NOT BUY FROM HERE!!!

Quality is terrible - it’s all cheap and just crap print. They take ages to refund and charge you to do so! I lost $107 to this company!

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Awful quality material and terrible…

Awful quality material and terrible fitting clothes! I asked to return the items and they requested photos of why I wanted to return them! I said I won’t be sending them photos, they then offered $8 as a refund after I spent $85!!!
I would give them -5 stars if I could.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Poor quality, does not look like item in photos at all. They don't get in touch when asking to return, then offer $5 dollar discount. They only got in touch when I went through PayPal. Buyer beware.

6 July 2024
Unprompted review
Rated 1 out of 5 stars

Fake photos

If I could, I would definitely give this site a negative number, very cheap quality and material , size is not true and photos are fake
After the protest, they will not answer you

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this site

Similar to the other reviews, the fabric is cheap and not true to size. I was not sent a receipt on purchase and when I requested it and their returns address to post back I’ve had no response. Absolutely scammers! I have sent so many emails and had no response. Even though their website says they accept returns:refunds Stay away from this site DO NOT purchase from it!!! If I could give it zero stars I would.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
DONT BUY FROM THEM! TERRIBLE QUALITY NOTHING LIKE PHOTOS AND NO RETURN OR REFUND. THEY DISAPPEAR

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company. It's some warehouse in china and the product does not look like the pics. I spent over £125 and all they offered was £14 back so now having to go through the bank to get a refund. The company demands you pay for shipping and freight costs if you want to return, which is garbage. Do not use them! They are 100% worse than shein products!! A week has gone by and no response regarding getting a refun

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Worst Shopping Experience

I would like to share my recent experience with this company. Unfortunately, if there were an option to give zero stars, that would be the most fitting rating.
I purchased clothes from them, and the quality was very disappointing—they looked terrible.
I've been trying to contact them for over ten days to arrange a return, but I haven't received any response via email or through their Instagram account. Additionally, they don't provide any contact numbers.
It feels like they're taking advantage of their customers. I strongly advise against even visiting their page or considering buying anything from them.

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Horrible scammers

I bought clothes from them. They look horrible, nothing like picture. Nobody is replying to return them. Total horrible scam. Never buy here

24 June 2024
Unprompted review

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