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Rated 1 out of 5 stars

Has anyone managed to self-exclude? I write several times a day and for several months my request self-exclusion. Even support does not answer me. Live chat always says the same thing, that they will... See more

Rated 1 out of 5 stars

dodgy. 25 years online gambling user rating....... Can't comment on the withdrawal procedure because i will never make one. Think rtp around 50%.(and yes they can legally interfere with this by... See more

Rated 1 out of 5 stars

Allowed me to register, verified my details by drivers license. ALLOWED ME TO DEPOSIT OVER £6000 through 18 months. I then find out UK players are restricted. I queried why they didn't stop me. As per... See more

Rated 3 out of 5 stars

This is an update on my earlier review from yesterday. As a verified customer support was and is terrible, however I did receive my withdrawal via sepa, it took 24 hours but I reseaved it all the sa... See more

1.5

Bad

TrustScore 1.5 out of 5

73 reviews

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Rated 1 out of 5 stars

Fraud casino

Fraud casino. Took deposit, I requested over month later still shows awaiting. No replies on email. Live chat are bots. Terms say max withdrawal 21 working days this is a lie and the casino is fraudulent. DO NOT REGISTER TO THIS CASINO OR ANY OTHER DODGY NON UK REGULATED CASINO THEY

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this casino

Do not use this casino. If anyone has any doubt please read the following email. I took the time to write to each game provider to report them.
Thank you very much for your message.

You contacted us to draw our attention to the fraudulent online casino www.rougecasino In this respect, you are right, because "Rougecasino" is indeed acting fraudulently. However, you are mistaken about our company.

Our company has no business relationship with the online casino Rouge. The operators of "Rougecasino" are using titles and graphics of our games without any permission.

As you have correctly stated in your email, all information such as telephone number, address or license details on the website is falsified. That is why, it is not possible for us to identify and contact the operator of "Rougecasino". And for this reason, it is not possible for us to take any legal action against the operators and prohibit them from using the name of our company and titles and graphics of our games.

As you can see, we are also affected and become victims of the fraudulent practices of the casino operator. Our company suffers great damage to its image. Nevertheless, at this point in time and with the current means, it is not possible for us to successfully take action against the operators of such online casinos.

You also need to know that "Rougecasino" is not the only online casino of that kind. There are meanwhile numerous online casinos that use games from well-known providers without permission. We can therefore only advise you to always inform yourself well before you register at an online casino and especially before you place bets.

I am therefore extremely sorry to have to tell you that we cannot help you any further.

14 June 2022
Unprompted review
Rated 1 out of 5 stars

Where do I start with this fraudulent/…

Where do I start with this fraudulent/ scam site .
1. No license
2. Will not pay out on withdrawals
3. Will let you register from UK then say uk players are not allowed .. you will only find out this information when you try to withdraw.. deposits (of course ) are allowed
4. They will just block your account without explanation.. and ignore all emails
5. Seems they are allowed to get away with stealing peoples hard earned money

I am trying to fight this but need help in shutting down this scam site .. I had over 1000 in pending withdrawal this stayed active for over 2 months before with no explanation account blocked

Please stay away from this site as you will maybe spend thousands hoping to get that big win .. only when you do they laugh in your face and block your account

2 May 2022
Unprompted review
Rated 1 out of 5 stars

I’ve been getting spam texts from this…

I’ve been getting spam texts from this site and I’m not even registered with them. There is no number linked to the text, only a name, which makes it impossible to block. I would avoid this site as no reputable casino would do this.

4 April 2022
Unprompted review
Rated 1 out of 5 stars

Been waiting over 6 weeks for my…

Been waiting over 6 weeks for my withdrawal of 3k contact support daily and told the same things over and over again from the department is processing a lot of requests to the department is understaffed, told customer services will contact finance department and to just be patient. Has anyone received a withdrawal from this site and if so how long was the wait time.

11 March 2022
Unprompted review
Rated 1 out of 5 stars

I played at this casino,i won 1000…

I played at this casino,i won 1000 pounds so i withdrew my winnings,next thing when i looked my winnings had more than halfed to 400,they said i had broken there t+c's which i no i didnt,anyway i thought well i will withdraw the 400 and not play here again,i waited for my withdrawal to be processed then they cancelled it twice and put the money back into my casino account,they said i hadnt sent my documents which i had and they were verified etc and they emailed me to say my document were fine,i complained and they told me to withdraw again,ive waited over a month for my winnings i conplained again,now the casino has completely vanished and i carnt access the site,basically it was a complete scam and fraudulent,so keep well away from this casino if it happens to reappear as its one big scam

16 July 2021
Unprompted review
Rated 1 out of 5 stars

Scammers and Thieves

Allowed me to register, verified my details by drivers license. ALLOWED ME TO DEPOSIT OVER £6000 through 18 months. I then find out UK players are restricted. I queried why they didn't stop me. As per T&Cs they broke their own conditions so all transactions are void and should be refunded. They have refused. Total Thieves and should be investigated for fraudulent money transactions and scamming of innocent people. Stay well clear and don't fill the criminal pockets. Gambeaware why do you endorse them when they do this

16 March 2021
Unprompted review
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