I was a little hesitant to try it due to some negative reviews. The purchase went well and I got my activation key very fast. Some reviews mentioned you need to use phone activation. I receive instruc... See more
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See what reviewers are saying
I was provided with a product that would not activate: Adobe Acrobat Pro 2023. Detailed instructions were provided which I followed carefully. Unfortunately, at the end of it all, I had a signif... See more
The product key received did not work. The error message said that the product key was invalid because the product key had been used the maximum number of times permitted by Microsoft. I replied to... See more
Roundretail is a legitimate company and web site with great customer service. I was hesitant initially to purchase Microsoft Office from them because it had such a low price. After doing some research... See more
Company details
Written by the company
Our primary business is to provide computer software tools to our customers, making their work more comfortable, convenient, and enjoyable. We also offer gift cards to gaming enthusiasts as a token of our appreciation for our customers. Our team comprises passionate individuals who are dedicated to ensuring customer satisfaction.
Contact info
Canada
- roundretail.com
I ordered some razor gold cards and two…
I ordered some razor gold cards and two of them didn't work. So two new codes was sent to me and they didn't work also,and I didn't get a refund.
8 November 2023
Reply from Roundretail
Hello Katina,
We wanted to thank you for your review and your continued support. We appreciate it.
We understand that you have experienced some issues with one of the Pin codes for the Razer Golds cards that we provided you. We apologize for any inconvenience and we are happy to assist you in resolving this issue.
We have reviewed your request and have sent you a new Pin code to replace the one that was not working. However, we understand that this also did not work for you and we apologize for any frustration this may have caused.
We appreciate your honesty and your willingness to work with us. If you are still experiencing any issues, please do not hesitate to contact us and we will do our best to help you resolve the problem.
Thank you for your business and we hope to hear from you soon.
Very simple process & Great Price
Very simple process. Great price. Will use Roundretail again.
2 March 2023
Great ease of ordering
The ease of ordering, delivery, and installation was much better by comparison than that of other competitors found on the internet. I am sure to be ordering from this company again, again, and again.
13 February 2023
FALSE ADVERTISING!
I purchased the advertised 2021 Office Home and Student but received the 2019 version. When I requested the correct version I was told it was not available. FALSE ADVERTISING!!!
26 January 2023
Reply from Roundretail
Dear Julie,We're really sorry. We take full responsibility for this issue, we're really appreciate your understanding. Please answer our email to issue a refund for you.
Where is it?
The last time I ordered software you sent me instructions and my password,
All I got this time was a receipt that I had purchased Office 2019 home & student - 1PC -Global
780947037421
Couldn't find a safe download and went to Microsoft and they installed Office 365 and said: 760947037421 was illegal.
5 October 2022
Reply from Roundretail
Dear James, We think there is a misunderstanding here. 760947037421 is a UPC number not a product key. We sent your product key a 8 days ago. Please check your inbox/junk folder again. We appreciate your understanding. RoundRetail Team
We tried to contact you and cancel on…
We tried to contact you and cancel on Paypal. You ignored that and sent the details a full 24 hours after the request to cancel
27 June 2022
Thanks for the best price product
Thanks for the best price product. It is working great!
28 April 2022
As advertised.
22 March 2022
Overall great!
I had a to wait a few hours for an email response but overall it was great!
3 February 2022
It took a few back and forth with some…
It took a few back and forth with some anxious moments but eventually they came through. So for that great price I’m happy.
1 February 2022
Excellent service
Excellent service, very fast and easy. Payment was also easy and secure via Paypal. No problem with the download, and installation went well the first time.
We willl definately use your services again!
31 January 2022
When I have issue in downloading the…
When I have issue in downloading the file and subsequent installation, I have not received any response and help. Now I am unable to install the software I purchased.
12 December 2021
Delivered promptly as promised.
A review should reflect the customer's honest response to the transaction, and that's my intent here. The software was delivered as promised, with no complications, at the price quoted. Based on this experience I give them 2 thumbs up. 👍👍
25 October 2021
Great deal, easy transaction
Bought an older version of Visio than current for an incredible price. Got some problems with the download and the key but communication was good and they fixed without a fuss.
13 October 2021
Great prompt and professional service
Great prompt and professional service. Answered my questioned, kept me informed as to order status and delivered product as ordered. Would definitely not hesitate to use again.
27 September 2021
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