Rowan Energy Reviews 145

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, most reviewers were let down by their experience overall. Many customers report significant difficulties in contacting the company, with emails and messages going unanswered, and phone numbers being unresponsive or disconnected. This lack of communication extends to customer service, which many find to be unhelpful and unresponsive, leading to unresolved issues and frustration. People frequently mention problems with payment systems, including delays in receiving funds and an inability to withdraw money, especially after changes in payment methods. Some people were dissatisfied with the product itself, citing concerns about its functionality, the accuracy of advertised information, and the sudden discontinuation of associated tokens. Conversely, a few other people also felt that the product initially worked well, with prompt payments received for a period, and some even reached a break-even point on their investment.

What people talk about most

Customer communications

Consumers find contact to be negative, with many reporting that it is impossible to reach the company.... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting issues such as funds not... See more

Product

Users describe ambiguous interactions with the product, with some noting that batteries and panels were fine,... See more

Response time

People report negative experiences with response times, with many stating they have not received replies to... See more

Customer service

Reviewers highlight negative aspects of customer service, with many reporting that no one from customer... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have been trying to redeem My points for the last 3 months, I was told in September there was an issue that would be fixed at the end of the week, but the issue remains. I have emailed, logged it... See more

Rated 1 out of 5 stars

September 2024 approached by row an to buy Miner unit our details given to them by Solar company. Older gentleman came to persuade us to buy although had misgivings. I thought at our age(70s) we wou... See more

Rated 1 out of 5 stars

There is no connection between smart miner and blockchain. Rowan Energy CEO promised us that the new chain would be created with all the transparency. It turns out that he deceived his investors who b... See more

Company replied

Rated 1 out of 5 stars

I lost everything I put into this project — and even went into debt believing in their vision. They kept making public promises of recovery while silently inflating the token supply, causing the price... See more

Company replied


Company details

  1. Solar energy equipment supplier
  2. Electric vehicle charging station
  3. Solar Energy Company

Written by the company

Rowan Energy rewards people for living a more sustainable life. Rowan increases your rewards from rooftop solar by giving you an extra 10p for every kWh generated within your kWp package size. You only need solar, and a small, low-powered device called a Rowan SmartMiner. A SmartMiner is a SmartMeter and blockchain Miner in one. It's easy and quick to install. Rowan Rewards do not affect any subsidies or feed-in tariffs you are already paid.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

My smart miner went off line in June

My smart miner went off line in June. Despite promises from this company to sort it out it hasn’t been fixed. I am either fobbed off or ignored.

I have followed all their instructions & they have agreed it needs an engineer, but will not respond to emails etc.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Carbon Monitor

I had the carbon monitor installed to compliment my solar panels and so far it has been an excellent experience. I've made several withdrawals so far and although it actually isn't, it feels like free money. can't wait till its paid off with the profit and then everything on top will be pure profit. website is very simple and easy to use. highly recommend for anyone with Solar.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed in transparency and behaviour

I’ve been an RWN token holder since 2020 and invested in this project with genuine trust, based on all the promises about an innovative blockchain, strong partnerships, and an ambitious roadmap. Months later, none of this materialized. Instead, the project has been plagued by unresolved technical problems and increasingly vague updates. In the end, the token was simply abandoned without any credible plan to make investors whole.

Many in the community, including myself, have suffered considerable losses. To make matters worse, the CEO has chosen to delete messages on Telegram, remove YouTube videos, and wipe out earlier statements—while refusing to address obvious questions. Despite these attempts, the community still retains all the records and evidence.

What is particularly concerning is that the official communication has amounted to little more than generic statements that never engage with the substance of the issues. If there is any seriousness left in this company, it should stop hiding behind scripted replies and instead offer clear answers about the white hat’s published findings, an actual compensation plan for early supporters, and the reasons behind systematically erasing all previous content.

Until this transparency is restored, I strongly advise others to think twice before engaging further. If your response is again limited to repeating that the token retirement was the outcome of internal reviews and external advice, that will simply confirm you have no genuine answer to any of these concerns.

Please don't use your generic response and take the time to respond honest.

Kind regards
Dennis

16 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 1 out of 5 stars

Zero transparency...

Zero transparency...

I invested in good faith in this project as a holder of RWN tokens. For months, we were promised a new blockchain, solid partnerships, and an ambitious roadmap.

The reality: unresolved technical issues, increasingly vague communication, and ultimately, the complete abandonment of the RWN token without a proper compensation plan.

The CEO has posted vague messages on LinkedIn and Telegram, failing to provide clear answers to the many questions raised by the community.
Many investors, including myself, have lost significant amounts of money.
And now the CEO is deleting all his messages on telegram, videos on youtube etc... but the community still has the proofs...

I strongly advise against engaging with this company until transparency is fully restored.
If this company is serious, answer to these questions:
- What do you have to say about the article the white hat wrote?
- How will you compensate the early investors?
- Why does the CEO delete all the social media content?

Please don't answer with your generic response saying that the decision to retire the token was made after internal review and external consultation... If you do, this would mean you have no answer to the questions asked above.

24 June 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 1 out of 5 stars

Avoid

Had a smart meter installed a few months ago and had nothing but problems with it, engineer been out a dozen times and still not resolved.
Poor quality products and poor customer service.

15 May 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

Please can you contact support - we are not aware of, nor have any record of, any SmartMiner installations that have required multiple engineer call-outs in line with your review - the SmartMiner is a high-quality product that has a demonstrable record of reliable performance.

There is also no likelihood of our Customer Service team failing to deliver a high quality service to you if you raised a support ticket for your SmartMiner - our SmartMiner product Support Team performance is Industry-leading.

We have also sent you a 'further information request' via TrustPilot in order to facilitate a a more detailed review and response to your comments if that is a preferred channel.

Rated 1 out of 5 stars

Surprising stop of $RWN trading

Surprising stop of $RWN trading
I‘m affected by the surprising stop of $RWN. Believed all the announcements about a prosperous business model until december 2024. Asked directly at Rowan Energy in LinkedIn, but never received an answer. Rowan’s CEO visited my LI profile, but no statement at all. Filed a claim at the UK Fraud Action. With the information I have, this seems to be a scam. Would not do business with them, neither with CEO.

PD: in a former version of this opinion the name of RE’s CEO was mentioned, RE required TP to retire this review alleging that the name of the CEO would be personal data. If you want the name put into Google: „CEO Rowan Energy“

1 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 1 out of 5 stars

Hidden mint function- mass extraction

This company has raised serious red flags. The cryptocurrency project in question appears to have been launched with a hidden mint function, allowing undisclosed token creation that ultimately harmed investors.

It has been confirmed by one of the key individuals, David, that instead of addressing the issue transparently, efforts were made to delay consequences while distancing himself from the company and its assets.

There are indications that legal proceedings may soon be initiated against those involved.

Until full accountability is taken and a genuine resolution is provided, I strongly recommend avoiding any involvement with this company.

1 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 1 out of 5 stars

scam and many people were deceived and…

scam and many people were deceived and lost a lot of money

3 April 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 1 out of 5 stars

false company

false company. do not trust and do not invest. Scammers, scammers!!!

9 November 2024
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We’re sorry to hear that you’re unhappy about the recent changes. The decision to retire the Rowan token followed extensive internal and external review, after it became clear the model was no longer technically or commercially viable.

We remain committed to delivering our green energy services, and Rowan Rewards are not impacted by this transition.

Rated 1 out of 5 stars

You've been lied to. Such a shame.

This seemed so promising, a genuinely great idea. The devices in people's homes record solar electricity and submit the data to a verified blockchain for irrefutable proof of generation. The data is then used to generate carbon certificates, providing Rowan with a revenue stream which they pass onto their customers. Investors can also purchase blockchain tokens (commonly known as cryptocurrency) so they have a stake in the technology.

The problem is we have been lied to for the last few years. There's now proof that the blockchain was not as advertised and most likely not connected to the smartminers sold to homeowners. Rowan has now "retired" the blockchain instead of responding to allegations that it had lied to investors.

Crypto tokens sold under the guise of being a piece of the technology raised tens of millions of pounds for Rowan Energy. The money raised has been paying the customer bonuses for the time being, but now the investors are left with nothing, and I'm not sure if the expensive piece of technology installed in homes is really doing what it says either.

If only this could all have been true it would have been so great.

12 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 1 out of 5 stars

People should research about what this…

People should research about what this company did...Research also about the CEO and what he did.

11 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We’re sorry to hear that you’re unhappy about the recent changes. The decision to retire the Rowan token followed extensive internal and external review, after it became clear the model was no longer technically or commercially viable.

We remain committed to delivering our green energy services, and Rowan Rewards are not impacted by this transition.

Rated 1 out of 5 stars

Big Disappointment

Many people invested their life savings in this company, believing the videos its CEO shared, the excitement he generated, and the promises he made. Despite being exposed by a white-collar hacker, Ceo retired the company's coin without any explanation. He left hundreds of investors who believed him stranded. After the hack, he lied to us about reaching an agreement with an auditing firm. During this time, people who believed his words continued to invest in the company, including me. However, millions of dollars we'd invested over the years suddenly went to waste. Do you think such a company and its CEO can ever be trusted again?

27 June 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 2 out of 5 stars

Smart meter doesnt give out payments

Had myself a smart meter installed couple months ago. Seemed to be working fine. However till now, I never got my monthly bonus even though i earned enough capacity points to be entitled to them. No word back from customer service. Will disconnect from them.

10 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

Please can you contact support - there is no reason that you would not have received your Rowan Rewards if you requested them through the Customer Portal - they are not pushed to you automatically and this would have been explained to you before or upon installation. There is also no likelihood of our Customer Service team failing to respond to you if you raised a support ticket for your SmartMiner, but if you would like to respond to this message with further details we will get it investigated for you straight away.

Rated 1 out of 5 stars

No clear answers about the hack article

Despite repeated community concerns, Rowan Energy has failed to offer any serious explanation for the collapse of the Rowan Token project. The token was abruptly retired with vague excuses about “strategic realignment,” leaving investors with nothing.

The company continues to post generic, copy-paste responses that do not answer key questions:

Why was the token quietly shut down with no proper compensation plan?

Why was there no official response to the well-documented allegations of a possible internal hack, as raised in several independent reports and community investigations?

Why is the CEO systematically deleting old posts, locking community channels, and remaining silent instead of taking responsibility?

Rowan Energy claims to be committed to “transparency,” yet their actions suggest the exact opposite.

Many of us invested significant time and money believing in this project only to be dismissed with vague statements and PR spin.

The company has not responded to the detailed article about the alleged exploit of the mint function, which may have artificially inflated token supply and destroyed investor confidence. (you can find the article on google with those keywords: Uncovering the truth behind Rowan Energy's RWN coin)

Until Rowan Energy provides a transparent, verifiable audit and engages openly with the affected community, they cannot be trusted.

If you're really transparent, do not copy paste your generic response and answer to this review. What do you have to say about the article? Where is the audit you were talking about?

23 June 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We’re sorry to hear that you’re unhappy about the recent changes. The decision to retire the Rowan token followed extensive internal and external review, after it became clear the model was no longer technically or commercially viable.

We remain committed to delivering our green energy services, and Rowan Rewards are not impacted by this transition.

Rated 1 out of 5 stars

Had been lied several years

I've been in the blockchain of Rowan Energy due to having a connection between smart miner and crypto, because Rowan Energy CEO reviewed that it is the same company. But it turns out that he deceived his investors who fund his business. He manipulated the coin prices and then retired, leaving all investors with serious losses.If I could give 0 star, I would. Keep away from this company.

25 June 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We’re sorry to hear that you’re unhappy about the recent changes. The decision to retire the Rowan token followed extensive internal and external review, after it became clear the model was no longer technically or commercially viable.

We remain committed to delivering our green energy services, and Rowan Rewards are not impacted by this transition.

If you would like further information with or have questions, please contact our support team directly.

Rated 1 out of 5 stars

Can't Trust David

As a long-time crypto investor and early supporter of Rowan Energy and the RWN token, I deeply regret ever getting involved. What began as a promising project in the renewable energy blockchain space devolved into what many now consider a well-planned exit strategy. CEO David Duckworth and his team aggressively promoted a vision of green energy innovation while minting massive amounts of RWN tokens behind the scenes and selling off large quantities during hype phases, profiting while retail investors held on to promises that were never fulfilled.

Investors were repeatedly told that a new blockchain was in development, with solid partnerships and an ambitious roadmap on the horizon. Instead, what we got were constant delays, unresolved technical issues, vague and deflective communication, and eventually a sudden announcement of the RWN token’s "retirement." This move effectively destroyed all utility and hope for recovery, leaving thousands with worthless tokens and no compensation plan.

Even worse, the blockchain itself was kept private under David’s control, with a dubious explorer that offered no transparency or way to validate transactions. It was later revealed that a secret mint function had been used for years, siphoning off tens of millions of dollars in investor value. When a white hat exposed this, David had the audacity to blame the community in his write-up instead of taking responsibility.

In the aftermath, David has taken deliberate steps to erase his digital footprint — deleting messages on Telegram, removing YouTube videos, and scrubbing content from social platforms like Twitter, Facebook, and Instagram. These actions only raise further suspicion. If there was no wrongdoing, why purge everything?

The experience bears all the hallmarks of a scam wrapped in a sustainability narrative: misleading investors, pumping tokens for insider profit, abandoning the project, and retaining infrastructure that was funded by the community. Many, including myself, lost significant or even life-changing amounts of money. For some, this was most of their life’s savings. This wasn't the first go around for David Duckworth either. You can search his name on propertytribes and see his history.

There has been zero transparency, no accountability, and no attempt to make things right. Communication was either vague, shifted blame, or was cut off entirely.

Avoid Rowan Energy at all costs. Que the copy paste response from Rowan I'm sure as it's pasted on the rest of the reviews. There is no information or reason... Just the same ole non-disclosure.

1 June 2025
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes.

Rated 1 out of 5 stars

Scammers

Scammers, they stole everything

5 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

This review does not reflect any verified experience with our company and contains false, defamatory claims. It has been flagged with Trustpilot for violating their guidelines. For genuine inquiries, please contact support.

Rated 1 out of 5 stars

No answers, no accountability

I believed in Rowan Energy's mission and supported the project for several years. Watching it unravel without proper communication or accountability has been deeply disappointing. The value of what I held is now effectively zero.

Rowan continues to post the same generic response under every critical review, but this doesn't address the real harm caused. A blanket statement about the model "no longer being viable" isn't enough when people lost significant value based on trust in public promises. If you're truly committed to transparency, provide detailed answers not repeated PR messaging.

4 July 2025
Unprompted review
Rowan Energy logo

Reply from Rowan Energy

We understand how deeply disappointing this experience has been for many early supporters of the Rowan cryptocurrency, and we don’t take that lightly.

The decision to retire the Rowan token was made only after extensive internal review and external consultation. While we remain committed to transparent, green energy solutions, the public blockchain model was no longer commercially or technically viable, and continuing it would have placed further risk on all stakeholders.

Rowan Rewards remain unaffected, and we continue to honour our commitment to customers in our active programmes. If you have any further questions or would like more clarity on the transition, please don’t hesitate to contact our support team directly.

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