Rowberrys Reviews 

66
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Absolute brilliance from Lauren, Tegan, and Mark! When our first buyer pulled out after 7 weeks, they were so kind and comforting during a stressful moment. When we secured our next buyer, they were s... See more

Company replied

Rated 5 out of 5 stars

All thanks to Sharron Lewis and Susan Cromwell, with the stresses of selling and buying property and with many bumpy parts we completed on both properties the end of July. Sharon was so responsive,... See more

Rated 5 out of 5 stars

Lauren worked on our Matters. We had a lot of complications due to financial entanglements previously. We then had unexpected issues and complications arising outside of our control, but everything wa... See more

Company replied

Rated 5 out of 5 stars

We have been using Rowberrys since we bought our first house 5 years, since then they also provided Wills services and more recently they have sold our house. All went smoothly, Stirling and his team... See more

Company details

  1. Mediation service

Information provided by various external sources

Rowberrys have been in Crowthorne since 1971, providing a full range of legal services for individuals and businesses in London and the South East for more than 40 years.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(66)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended

Great professional service and very flexible during lockdown.

27 October 2020
Unprompted review
Rowberrys logo

Reply from Rowberrys

Dear Karen,

Thank you so much for your review. It was an absolute pleasure to act for you and we are glad we were able to get matters over the line despite the delays due to lockdown!

We look forward to working with you again in the future.

Stirling's Team at Rowberrys

Rated 1 out of 5 stars

Sadly this firm is horrendous

Sadly this firm is horrendous, a certain individual who was dealing on behalf of the lady who was looking to purchase our house was the most difficult, pompous, self-absorbed person I have ever had to deal with. After he collapsed what was in all honesty a fairly simple process we moved solicitors. Our new solicitors dealt with the issues in days and got the issue resolved. Rowberry’s insisted that we could not sell until this issue was resolved in court which was complete nonsense, this advice cost us both the loss of sale and a 3k bill to Rowberry’s. I have never dealt with such an incompetent business as Rowberry’s, I was amazed at how quick the new solicitors we chose resolved the issues Rowberry’s advice was impossible and would never happen. That last statement alone is a reason not to touch them with a barge pole. Their lack of knowledge and incompetence cost me 3k and no sales. Back to school for them.

23 September 2020
Unprompted review
Rowberrys logo

Reply from Rowberrys

Dear Sir,

We are sorry to hear that your experience was not quite what you were hoping for when you instructed Rowberrys Solicitors.

We take all reviews and complaints seriously in order to improve the service that we can provide to our customers.

If you would like to discuss this further with our Senior Partner please do get in touch.

Customer Services at Rowberrys

Rated 1 out of 5 stars

Avoid avoid avoid

18 June 2020
Unprompted review
Rowberrys logo

Reply from Rowberrys

Dear Madam,

We are sorry to hear that your experience was not quite what you were hoping for when you instructed Rowberrys Solicitors.

We take all reviews and complaints seriously in order to improve the service that we can provide to our customers.

If you would like to discuss this further with our Senior Partner please do get in touch.

Customer Services at Rowberrys

Rated 1 out of 5 stars

Do not recommend this company

Do not recommend this company, stay away from them. Slow and ignorant scam organization. Can you imagine lawyer blocks your number so you do not call and chase her up? Constantly lying about doing things, but when you actually request proof of when things have been done, they can not provide proof and admit that they haven't..... in meantime weeks pass. you email to solicitor and you get a reply within a week, just asking for the same questions... like doing deliberately..... totally inefficient, and unprofessional service from solicitors. not picking up my phone calls for a week, and suddenly trying to call them from different number and get an instant answer was my last straw....and i gave up.... will be following it up further through legal complaints through other solicitor....

20 August 2019
Unprompted review
Rowberrys logo

Reply from Rowberrys

We are very sorry to learn that you feel you have experienced a less than satisfactory service from Rowberrys. We would like to know more about the events which have led you to leave a negative review on Trustpilot. Perhaps you can call us on 01344 775311 at your earliest convenience to provide us with the opportunity to make things right.

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