Rowse Pneumatics Reviews 160

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent Service. Bought a couple of enclosures that are really solid and reasonably priced. I had a query on delivery time and got a swift response and delivery was when predicted. Can't fault t... See more

Company replied

Rated 2 out of 5 stars

We had a machine down, yet constantly had to chase delivery of a part, being given false information twice and with phone calls not being returned. Still being told over a week later Rowse were... See more

Company replied

Rated 5 out of 5 stars

I telephoned for some parts I needed the guy I spoke to couldn’t have been more helpful. he said he would have to get the parts sent from another company this was 3-30 in the afternoon and the parts w... See more

Company replied

Rated 5 out of 5 stars

My order was processed efficiently, and when the parts were not immediately available, I was informed how soon it cold be delivered. Once I agreed to wait, the parts were delivered in good time. So... See more

Company replied

Company details

  1. #104 of 121 best companies in Manufacturer

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

First time of using Rowse (and last!)…

First time of using Rowse (and last!) ordered a single part from them, after two weeks contacted them to inquire were it was.
Gent taking the call asked for my phone number promising to look in to this, and call me back, which he did.
Informed me they had no stock, there supplier also had no stock, but that they expected it in, and Rowse would receive it that Friday and dispatch to me on the Monday, that was 12 days ago, and still no part.
Have had one made locally to get the job out of the door, rather than let my customer down.

18 August 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Hello Guy,
I am sorry you have been let down. I have emailed yourself regarding your issue.
Regards
Ryan

Rated 5 out of 5 stars

Great service

Ordered and received very quickly and keeled informed

7 August 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Thank you for your review, Gary!

Rated 5 out of 5 stars

Fast and reliable service!

As always goods received very fast and exactly as ordered. Consistant and reliable supplier!

20 July 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Thank you for your review, Mr Taylor!

Rated 5 out of 5 stars

good thanks

very pleased good service

17 July 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Thank you for your review, Andrew!

Rated 5 out of 5 stars

Great service

Great service, i''l be back again. Cool!

Rocky

10 July 2020
Unprompted review
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Reply from Rowse Pneumatics

Thank you for your review, Rocky!

Rated 5 out of 5 stars

excellent

Easy to use website and prompt service
Thanks

12 June 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Thank you for your review!

Rated 4 out of 5 stars

Will use again

Unfortunately, the adaptor I ordered was not in stock at the time, but my order was only delayed by a couple of days as a result. Hence 4 stars and not 5.

3 June 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Thank you for your review, Vaughan. I am sorry the item was out of stock, we are working on improving this.

Rated 5 out of 5 stars

Very helpful

Though only a small purchase, I got very helpful advice, and the product was delivered very quickly - excellent thanks.

26 May 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Thank you for your review!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent service who recommend and use agin

26 May 2020
Unprompted review
Rowse Pneumatics logo

Reply from Rowse Pneumatics

Thank you for your review, Neil!

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