Royal Glass Reviews 35

TrustScore 4.5 out of 5

4.4

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Company details

  1. Glassware Shop

Written by the company

Entrez dans une nouvelle ère. Actuellement, les verres à vin sont conçus dans une optique d'objet décoratif et mercantile au détriment du goût du vin. Royal Glass remet au centre l'expérience gustative que le vin procure. Royal Glass ce n'est pas un verre : c'est une philosophie, une vision du vin, un mouvement.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
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1-star

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Rated 4 out of 5 stars

company fixed my issues at the end

I wrote a bad review previously and the company took my statement seriously and finally responded to my email after ignoring several of them. To patch up their mistakes, they offered to refund me the shipment fee which was 40euros and sent my order through another shipping company instead and I finally received the product after one month of waiting. it was a very frustrating experience at first but I was pleased with the result at the end so thank you royal glass.

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The delivery was swift and the glasses are superb. You really can taste the wine more fully than in other glasses I have used.

26 March 2021
Royal Glass logo

Reply from Royal Glass

Dear Gordon, thanks for your feedback on our products. Delighted to read that our products are in line with our commitment : offer every wine enthusiast an enhanced tasting experience. Have a great day.

Rated 5 out of 5 stars

Great product

Great product, great site, good CX and arranging for payment.
Will be back!

29 January 2021
Royal Glass logo

Reply from Royal Glass

Dear Jonathan, thanks for the 5 star feedback on your purchase of our Gran Ultima glasses and Graal. Happy to see that our goal to satisfy our customers on the web and overall in real life are met. We are looking forward seeing you again soon on our website :-). Cheers !

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