Royal Bishop Reviews 25

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

They have been wonderful, the shipped item was made carefully, a marble chessboard that has been very appreciated, only one piece was broken (the King) because of the long transport, and they have rep... See more

Rated 5 out of 5 stars

15 Inch Black and Coral Premium Quality Marble Chess Set is so beautiful, great quality, and a perfect size chess board. We have it as a central piece on our dining room table and it serves as a beaut... See more

Rated 5 out of 5 stars

I ordered the marble chess set for my husband's birthday. Immediately upon opening the box and taking out the first piece, I was very impressed with the quality and craftsmanship of the pieces and the... See more

Rated 3 out of 5 stars

After posting on trust pilot the company came through with a replacement chess board and resolved the issue with the broken product. Communication was poor due to emails bouncing and no other form of... See more

Company details

  1. Board game club

Written by the company

Royal Bishop was started 9 years ago with the aim of providing luxury chess sets to all the chess lovers around the globe. Keeping this mission in mind royal bishop has worked hard and have been successful to achieve their aims in providing our chess lovers the best quality of chess sets to play and only due to this reason our motto also says “Create Bond with Your Loved Ones”. We Royal Bishop have excel in making high-quality of marble chess sets in variety of marble colors.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 1 out of 5 stars

Poorly run business

If you're reading this, you likely googled reviews for Royal Bishop. Learn from me.

My credit card was charged a month ago. I never received a tracking number. My order has not been delivered. I messaged (through the website) asking for the status of my order, where it is, what the tracking order is, and finally, whether this was a legitimate business, which was rhetorical at that point. Their only responses were that my order was "confirmed" and they emailed me weeks later to tell me that the business was legitimate, which sounds like what a scammer would say. I emailed a couple of times asking for tracking information and later to inform them I would be filing a dispute with my credit card company. I never received responses to those messages.

I posted my review on February 16, and one day later received a message from Royal Bishop offering to rectify the situation by sending me a new set at a 50% discount. I had originally purchased this set in mid-January, so when I had no information and no response to my messages, I ordered a new set from another company and disputed the charge on my credit card.

At this point I'm not sure I would ever receive a set if I agreed to their offer, given the length of time it took them to respond to anything, along with the lack of a tracking number and the fact that they only responded to me after I posted a public negative review. In light of their recent attempts to cure the issue, I am amending my review to reflect my true experience, which said experience leads me to conclude that if this company is not a scam, which I do not admit, it is at least a poorly run company and you're better off finding a different source for all your marble chess set needs.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

I ordered the marble chess set for my…

I ordered the marble chess set for my husband's birthday. Immediately upon opening the box and taking out the first piece, I was very impressed with the quality and craftsmanship of the pieces and the board. After setting it up on the table in the living room, I stepped back and it's truly stunning. Great gift idea, you will not be disappointed.

12 November 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Chess Set

I am a Die Hard fan of Chess and my primary hobby is to collect different material chess sets at home and play with my dad so i was looking for a natural stone or marble chess set of good quality for last 3-4 weeks and i found these guys selling a chess set made up of 100% marble so i thought to give them a try.... the delivery was 2 days delay but Man i must say what a antique piece it is.... Awesome it is Among my all collection this Marble chess set is now my personal favourite I have placed this chess in my drawing room so it also fulfills the space as a home decor too.

12 November 2021
Unprompted review
Rated 5 out of 5 stars

It was my Husband's Birthday <3

It was my Husband's Birthday and I already knew that how much he love to play chess so I visited this Royal Bishop through Facebook since they were new i was literally hesitating ordering from them but honestly speaking they are good people bang on customer service and bang on delivery the chess set i received it so amazing and after receiving this beautiful set it's totally worth spending $165 on this marble piece. Genuinely SATISFIED..... :D :D :D

12 November 2021
Unprompted review
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