Returned customer. These guys are amazing. My order is dispatched within few hours of ordering. They have lots of vaping items to choose from, all at reasonable prices. Think that they are very helpfu... See more
Company replied
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Returned customer. These guys are amazing. My order is dispatched within few hours of ordering. They have lots of vaping items to choose from, all at reasonable prices. Think that they are very helpfu... See more
Company replied
Brilliant customer service, forever a loyal customer After recieving an email with a 30% discount code, the code wasnt working as I didn't realise it had expired, after emailing my code to them t... See more
Company replied
I have been ordering from Royal Flush Vape for some time now and have always appreciated the good value for money and quality of the products and packaging when they arrive. Dealt with Zoe most recent... See more
Company replied
Just placed our first order with Royal Flush Vape, process was nice and easy and the choices available for our vape was average, not as big a selection than other places but had most of the ones I w... See more
Company replied
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2 Bramhall Place, Storeys Bar Road, PE1 5YS, Peterborough, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Zoe handled that like a pro, smooth as the smoothest cloud—five stars, no notes, one happy ending. (Not like that!)

Reply from Royal Flush Vape
I find it so easy to order what I need and it’s always a great service with excellent delivery service that is normally just one day, if there is ever any problem they are quick to respond

Reply from Royal Flush Vape
’ve been incredibly impressed with Royal Flush Vapes from start to finish. Their delivery is exceptionally efficient—my orders have always arrived quickly and well‑packaged, with zero delays.
The product quality has been excellent, and I couldn’t be happier with what I’ve received. Everything has been consistently reliable, and I’ve had absolutely no issues at all with any of my purchases.
Overall, Royal Flush Vapes has earned my trust, and I’m more than happy to recommend them to anyone looking for a smooth, hassle‑free experience and top‑tier products.

Reply from Royal Flush Vape
I have been ordering my vaping products from Royal Flush Vape for quite some time now and can say that I've never had a bad experience with them.
Their customer service team are polite and helpful, and no problems with delivery. Their loyalty point scheme is easy to use too.
One happy customer 😊

Reply from Royal Flush Vape
I would like to Thank the team for the service, understanding, professionalism, knowledge and speed of the resolution to a question I had concerning my order.

Reply from Royal Flush Vape
Very fast delivery excellent service good quality vape liquid all round satisfaction thank you

Reply from Royal Flush Vape
Great items . Extremely fast delivery . Good quality . Value for money . Great company .
RFV had 2 colour options of vaporesso armour GS on offer for a cracking price, ordered one. Got email shortly after apologizing that the one I ordered was unfortunately out of stock,but offering alternative colours, which were actually on the site for a higher price. Not only did they honour the original price, but it arrived next morning (Saturday).
Really really impressed with their range, prices and especially their brilliant customer service. First time I've bought from RFV, but I'll definitely be back. More than happily recommend, 5* all the way, great site.
Used to be brilliant , just the same as all the others now no care at all

Reply from Royal Flush Vape
Quite shameful, really regretting choosing this company for my new vape.
Ordered and paid for delivery, was under the impression that it would be delivered quickly but the courier dragged their feet for 3 days which meant it wasn’t delivered in a timeframe I could pick up in.
Their customer service was absolutely atrocious, sounded like a woman that was just woken up from her midday nap. She said she googled the terms and conditions and they’re in the right. Gee thanks Stacey.
AVOID!
Shopped here for years. My usual order would cost me £40. In 2 weeks it is now £58, huge jump up in price. ROYALFLISH RIP OFF. Shop here instead- Vapestore

Reply from Royal Flush Vape
Great service & fast delivery.
Will be ordering from the again :)
Good service and prompt delivery would recommend
It's always so quick, easy and stress free when ordering from Royal Flush Vape store. From start to finish in less than 1 minute. 👏👏👏👏🫶
I ordered a new vape kit 06-30 on a Saturday morning, and received an email around midday to say it had been dispatched. Great service.
Very easy to order and quick delivery
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