Royal Medical Center Reviews 

2,033
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

I was on trt from another trt provider and as soon as I switched to you guys I can’t even get an erections anymore. Kinda pissed thinking the extra 50$ it cost might be worth going back to other provi... See more

Rated 5 out of 5 stars

I started TRT with them almost 2 years and what a difference. After a few weeks the fog was gone and I was feeling ready for my day without coffee or anything. I noticed the gym sessions were better... See more

Rated 5 out of 5 stars

I have been a client of Royal Medical Center for my TRT needs for approximately 5 years. The staff has been nothing less than amazing. Tammy Ali and Ivan Battern have helped me with any and all... See more

Rated 5 out of 5 stars

Been using Royal Medical Center (RMC) for a little over a year. There appear to be a lot of other companies offering TRT. What I like best about RMC is the all in one pricing and no additional costs f... See more

Company replied

Company details

  1. Clinic
  2. also in
  3. Wellness centre

Information provided by various external sources

Royal Medical Center is dedicated to providing Hormone Therapy to the general public to optimize hormone levels, regain youth, and better one's overall well-being.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 50% of negative reviews

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4.5

All reviews

(2,033)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Been on therapy for several years and…

Been on therapy for several years and haven't had any issues. Staff and Dr response times to questions are quick.

30 April 2023
Unprompted review
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Reply from Royal Medical Center

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that our staff and medical providers have met your expectations. It's been a pleasure working with you for the past several years, and we look forward to continuing to provide quality healthcare services to you in a timely and professional manner.

Rated 4 out of 5 stars

Prescriptions done timely

Prescriptions done timely. Service was good overall. Would have been 5 stars except the price was high and labs not done enough. Had to ask for labs to be done on more than 1 occasion.

24 April 2023
Unprompted review
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Reply from Royal Medical Center

Thank you for your feedback! We're glad to hear that the prescriptions were timely and that you were satisfied with the overall service. We apologize for the inconvenience regarding the labs and pricing, and we appreciate you bringing it to our attention. We’re always looking for ways to improve, and we’ll make sure to address your concerns moving forward. Your input is valuable to us!

Rated 5 out of 5 stars

Royal Medical has been great to deal…

Royal Medical has been great to deal with. It is nice to get a real person on the phone when you call with questions. I am very happy with the TRT program they set up, blood work locations are convenient, supplies arrive on time and the costs are very reasonable compared to others. Also there are no hidden fees.

30 May 2023
Unprompted review
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Reply from Royal Medical Center

Thank you for your wonderful feedback! We’re so glad to hear that you’ve had a great experience with Royal Medical. We pride ourselves on providing personalized service, and it’s great to know you appreciate getting a real person on the phone. We're also happy to hear the convenience of blood work locations, timely delivery, and transparent pricing have met your expectations. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

Great customer service

Great customer service, prompt responses to questions and swift delivery of medications!

6 April 2023
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Reply from Royal Medical Center

Adam, thank you for your feedback! We are try our very best to make things as simplest and convenient as possible for patients. We wish you continued success. Thank you, Royal Medical Center

Rated 5 out of 5 stars

I've been using the services of Royal Medical for 2 years

I've been using the services of Royal Medical Center for approx. 2 years now and my experience has been very positive. These are true professionals. My medicine was delivered in a well-packaged box and nothing was missing. Every month, they text me and remind me that the package is on the way. I can definitely see a positive difference in my mood and body composition. I'm 55 and my testosterone levels were deficient. In the first few months of treatment, my testosterone levels were back to normal levels.

13 May 2023
Unprompted review
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Reply from Royal Medical Center

Robert, thank you very much for your positive feedback. We are elated to know you are thriving and receiving the many benefits this program has to offer! We wish you continued success in your treatment. Thank you, Royal Medical Center

Rated 5 out of 5 stars

My experience has been great!!

My experience has been great, they get you feeling like a purposeful human again, and they have a ton of knowledge about what you are prescribed. I feel so much more energy and sharpness constantly. Happy with every bit of my experience with Royal Medical.

10 April 2023
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Reply from Royal Medical Center

Hi Eric, thank you for the positive feedback! We are elated to know that you are experiencing the many benefits our program has to offer! We wish you continued success in your journey. Thank you, Royal Medical Center

Rated 5 out of 5 stars
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Reply from Royal Medical Center

Thank you very much for your feedback! We try our very best to be as helpful as possible. We are pleased to know you are happy. Thank you, Royal Medical Center

Rated 5 out of 5 stars

Awesome Experience

The entire experience has exceeded my expectations. The staff is very helpful and the process is very professional. I’ve done TRT before and I don’t know why anyone would go anywhere else.

8 April 2023
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Reply from Royal Medical Center

Evan, thank you for your feedback! We are pleased to know you are being treated right and are getting great care. We wish you continued success. Thank you, Royal Medical Center

Rated 4 out of 5 stars

Great communication and overall…

Great communication and overall deliverance of the prescription. However, very high pricing for someone like myself who does not need constant consultations, opinions, and 24/7 availability. I wish there was an option for product only, no fluff so I could save some money…

8 April 2023
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Reply from Royal Medical Center

Hi Caleb, we appreciate your feedback! Although you may feel you do not need the consultations and 24/7 availability, this is a standard we must hold ourselves to in order to ensure patients receive the best care possible. Thank you, Royal Medical Center

Rated 4 out of 5 stars

I like that they explain everything to…

I like that they explain everything to you and they are very easy to talk to. I was slightly disappointed when it took more than 2 days after they've gotten my information to send my prescription the other night this is excellent. I love it.

7 April 2023
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Reply from Royal Medical Center

Hi Derrick, thank you for your feedback! We try our very best to process prescriptions in a timely manner. We will review your case to see what the slight delay was to avoid this from happening again. Thank for being a valued patient. Royal Medical Center

Rated 5 out of 5 stars

This is a great service

This is a great service, made so easy.
I have my energy back!!
Thank you

7 April 2023
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Reply from Royal Medical Center

Hello and thank you for your feedback! We are very happy to know that you are getting the benefits this program has to offer. We wish you continued success. Thank you, Royal Medical Center

Rated 5 out of 5 stars
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Reply from Royal Medical Center

Steven, thank you for sharing your feedback! We try our best to simplify things for patients and male sure the process is smooth from start to finish. Thank you, Royal Medical Center

Rated 4 out of 5 stars

We had issues with getting our…

We had issues with getting our medication, but your staff were very good at keeping contact with us as to what was holding it up. Otherwise very happy with our experience

6 April 2023
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Reply from Royal Medical Center

Lillian, we are very pleased to know our team was able to get your issue taken care of. We know things don't always go as planned but we try our very best to handle anything that arises as best and quickly as possible. Thank you, Royal Medical Center

Rated 5 out of 5 stars

Staff is always available and ready to…

Staff is always available and ready to assist.

5 April 2023
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Reply from Royal Medical Center

Timothy, thank you for your feedback. We pride ourselves in excellent customer service and are happy to know you are experiencing that. Best, Royal Medical Center

Rated 5 out of 5 stars

Goals

Great communication, very helpful! Wants our team to be successfully

7 April 2023
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Reply from Royal Medical Center

James, thank you for sharing your thoughts with us! We try our best to communicate as best as we can with our clients. Best, Royal Medical Center

Rated 5 out of 5 stars

Professional

Yes, it was great and very easy

4 April 2023
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Reply from Royal Medical Center

David, thank you for taking the time and leaving your feedback! Best, Royal Medical Center

Rated 5 out of 5 stars

Unbelievable results

Unbelievable results, professional helpful staff. Haven’t felt this good in over 20 years.

3 April 2023
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Reply from Royal Medical Center

Armando, we are very pleased to know that you are experiencing the many benefits this program has to offer. We wish you continued success! Thank you, Royal Medical Center

Rated 5 out of 5 stars

Very Happy Client

I’ve never met a more professional staff on every level than I have with Royal and my wife is a director at a hospital. Staff is friendly, helpful and prompt with information and ease of use. Just recommended you to a friend ! You are the best and should be proud of the work you do. You serve your customer and that’s a rare thing these days.

6 April 2023
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Reply from Royal Medical Center

Lloyd, we are very appreciative of your kind words and also sharing your experience with others. We believe in what we do, and you are proof of that. Thank you, Royal Medical Center

Rated 5 out of 5 stars

Fast and ships to your door

Fast and ships to your door, everything is included in price! My last clinic I had to pay $600 in lab work. I highly recommend Royal medical center

6 April 2023
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Reply from Royal Medical Center

William, thank you for the positive feedback. We pride ourselves in no hidden fees and guaranteed pricing. Thank you for being a valued patient. Best, Royal Medical Center

Rated 5 out of 5 stars

Easy process

I liked that they didn’t over complicate the process. I also like that I don’t have to worry about setting up shipments it just arrives!

6 April 2023
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Reply from Royal Medical Center

Hi Chris, thank you for your feedback. We couldn't be happier that you are satisfied with how we've set up our process. Thank you, Royal Medical Center

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