I was on trt from another trt provider and as soon as I switched to you guys I can’t even get an erections anymore. Kinda pissed thinking the extra 50$ it cost might be worth going back to other provi... See more
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I started TRT with them almost 2 years and what a difference. After a few weeks the fog was gone and I was feeling ready for my day without coffee or anything. I noticed the gym sessions were better... See more
I have been a client of Royal Medical Center for my TRT needs for approximately 5 years. The staff has been nothing less than amazing. Tammy Ali and Ivan Battern have helped me with any and all... See more
Been using Royal Medical Center (RMC) for a little over a year. There appear to be a lot of other companies offering TRT. What I like best about RMC is the all in one pricing and no additional costs f... See more
Company replied
Company details
- Clinic
- also in
- Wellness centre
Information provided by various external sources
Royal Medical Center is dedicated to providing Hormone Therapy to the general public to optimize hormone levels, regain youth, and better one's overall well-being.
Contact info
1000 E Hillsboro Blvd Suite 102, 33441, Deerfield Beach, United States
- 800-625-3837
- info@royalmedicalcenters.com
- royalmedicalcenters.com
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Reply from Royal Medical Center
Thank you for the great feedback! We're thrilled to hear Pete provided such a thorough experience. We're glad you're loving the program and appreciate your trust in us!
Tony was very helpful!
19 June 2023
Reply from Royal Medical Center
Thank you for your feedback! We're glad to hear Tony was so helpful. We're always here to support you!
No flexibility
Royal Medical should be able to be more flexible when it comes to paying for cancelation fees. This was hard on me considering I'm pretty broke this month. They were not able to work with me on this at all.
Secondly, doctor didn't even ask if I still had low T symptoms. They have mostly resolved after stopping certain medications, with the exception of depression, fatigue and low motivation. With a total T level of 958 at baseline, I don't think TRT was right for me.
15 June 2023
Reply from Royal Medical Center
Thank you for your feedback. We appreciate your understanding of the financial challenges you may be facing. We promptly assisted with your cancellation, both through email and over the phone, as agreed upon. However, as a business, certain terms outlined in the signed agreement do apply. We're dedicated to enhancing flexibility and communication. If you have specific concerns, please reach out directly. Your input is crucial, and we appreciate your engagement as we strive to improve our services.
Terms for monthly service were easy to…
Terms for monthly service were easy to understand. Prices are much better than going to a clinic.
all prescriptions have arrived on time with clear instructions.
prescriptions can be fed ex to pharmecys that have fed ex pick ups.
Also the team that handles my treatment are helpful and follow through on orders.
14 June 2023
Reply from Royal Medical Center
Thank you for sharing your experience! We're glad to hear the terms were easy to understand and that you found our prices more affordable than a clinic. We're especially pleased that our team has been helpful and reliable in managing your treatment. We appreciate your trust in us.
The communication and customer service…
The communication and customer service is phenomenal. They make it really easy on you and are extremely easy to work with.
14 June 2023
Reply from Royal Medical Center
Thank you for your kind words! We're thrilled to hear you found our communication and customer service phenomenal. Making things easy and seamless for you is always our goal. We appreciate your feedback!
Very quick and easy to get started
Very quick and easy to get started. There very polite and you always available
17 June 2023
Reply from Royal Medical Center
Thank you for your feedback! We're happy to hear you found the process quick and easy, and that our team was polite and readily available. We’re here whenever you need us!
Very well informed clinical experience
Very well informed clinical experience. I got my questions answered and felt like the care and plan was very tailored to my needs.
12 June 2023
Reply from Royal Medical Center
Thank you for your feedback! We’re glad to hear you had an informed and personalized clinical experience. Tailoring care to your needs is our priority, and we’re here to support you every step of the way!
Royal Medical is on the ball
Royal Med. is on the ball! Very Efficient and Very Friendly and Caring Staff. I never had to wait on Royal Medical. Process was made fairly easy!
16 June 2023
Reply from Royal Medical Center
Thank you for the wonderful feedback! We're thrilled to hear that you found our team efficient, friendly, and caring. Making the process easy and ensuring you’re never left waiting is always our goal. We appreciate your trust in Royal Medical!
Reply from Royal Medical Center
Thank you for your feedback! We're glad to hear that you received quick responses and timely delivery. We appreciate your support!
Very expensive and not worth the money
The communication is very good from them. However the value for your money is not there. There are other good options. You only receive a total of 3ML for $750. This is for the low dosage option so you really aren't losing the weight. In order to get the higher dosage, the price doubles. So again, do your research this is not the place for you unless you have extra money to spend.
16 June 2023
Reply from Royal Medical Center
Unfortunately with this medication you can not start at the high dosage. We will not put our patients in harms way by putting them on a higher dose to start and doctors orders need to be followed. During the consult all was explained
Solid reliable company very satisfied
Very reliable. Always checks in and follows up. Quick delivery.
16 June 2023
Been a customer now for over a year
Been a customer now for over a year. They are professional courteous and very easy to deal with. They answer my emails and questions and seem to genuinely care
14 July 2023
Unprompted review
Reply from Royal Medical Center
Thank you for being a loyal customer for over a year! We’re thrilled to hear that you’ve had a positive experience with our team. Providing professional, courteous service and genuinely caring for our clients is always our top priority. We appreciate your trust and are here for any questions you may have!
Reply from Royal Medical Center
Thanks for taking the time to share your positive experience. We truly appreciate it and look forward to raising this 4 star to a 5 star review soon!
Very responsive and happy to answer…
Very responsive and happy to answer questions.
Would have been a five star ( and probably should be) were it not for the inconvenience of dealing with the mails and other transport/delivery systems.
12 June 2023
Reply from Royal Medical Center
Your feedback is highly appreciated. Thank you so much for the review! Unfortunately some things are out of our control but we strive to use the best methods of delivery in the world to ensure our patients have what they need in a timely manor.
The intake process was quick
The intake process was quick. They were able to deal with a hiccup real quick (tried another place but withdrew because of changing cost and pharmacy blocked new prescription briefly). So far so good. Great shipping and customer service.
13 June 2023
Reply from Royal Medical Center
Thank you for sharing your experience! We're glad to hear the intake process was quick and that we were able to resolve the hiccup efficiently. It's great to know you're happy with the shipping and customer service so far. We appreciate your trust and look forward to continuing to support you!
Royal Medical is top notch. Extremely good customer service.
The entire staff that I’ve talked to have been great. There’s always someone available to answer any questions that I’ve had. The Doctor was very thorough and answered all of my questions. The entire process has been super easy and stress free. I’m very pleased with Royal Medical.
2 June 2023
Reply from Royal Medical Center
Thank you for your wonderful feedback! We’re so glad to hear that our team has been helpful and that the doctor took the time to thoroughly answer all your questions. Making the process easy and stress-free is exactly what we aim for, and we’re thrilled you're pleased with your experience at Royal Medical!
The staff are very friendly and very knowledgeable
The staff are very friendly and helpful. Finding out how much my hormones were off was a shock and the doctors are always there to answer questions
13 June 2023
Reply from Royal Medical Center
Thank you for your kind words! We're so glad our team could support you on your journey. Understanding your hormones can be eye-opening, and we're here to guide you every step of the way. If you ever have more questions, don’t hesitate to reach out!
Very responsive and process oriented
Very responsive and process oriented. Everything was processed seamlessly and medications arrived on time.
1 March 2023
Unprompted review
Reply from Royal Medical Center
We appreciate the kind words and are glad we could provide you with a positive experience!
Awesome Products
This company has great products and fantastic service. The medications work exactly as they are expected to work. This company has helped me significantly.
12 June 2023
Reply from Royal Medical Center
Thank you so much for your wonderful review! We’re thrilled to hear that our products and service have made such a positive impact on you. Your satisfaction is our top priority, and we’re so glad to have been able to help. If you ever need anything, we’re always here for you.
Just a fantastic experience
Ivan has been incredibly helpful with all questions and concerns. Immediate responses and lots of knowledge. Thank you for your help.
3 March 2023
Reply from Royal Medical Center
Thank you for your kind words! We're so glad to hear Ivan has been able to assist you with all your questions and concerns. We’re proud of our team, and your satisfaction is always our priority. If you ever need anything else, we’re here to help!
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