Dungeonland Reviews 756

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often finding rare or obscure items not available elsewhere. People frequently highlight the fast and well-packaged delivery, ensuring products arrive in perfect condition. The service is often described as exceptional, with many appreciating the prompt communication and helpfulness. Additionally, consumers are very satisfied with the competitive pricing and the added bonus of free PDF copies with many purchases. However, some customers mentioned that while delivery is generally fast, it can be a bit pricey. A few people also noted that the 24-hour delivery promise was not always met due to high order volumes. One reviewer experienced an issue where PDFs for items in their basket were deleted if they left and returned to their order.

What people talk about most

Product

People report positive experiences with product, consistently praising the wide and incredible range of... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the fast and... See more

Service

Customers consistently report exceptional service, highlighting its high level and reliability. Reviewers... See more

Price

Customers consistently note positive experiences with price, often finding them competitive and affordable... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Greatest supplier of Tabletop RPGs and related items out there. Everything a hobbyist needs under one roof, from great prices, excellent delivery times, expansive selection, swift responses. Been... See more

Rated 5 out of 5 stars

Dungeonland is basically a one-stop shop for all your roleplaying needs. I've placed dozens of orders with them over the last few years and the service I've received has been faultless. Items are alwa... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Your website is great. It is easy to navigate and to find what you are looking for - your newsletter is really helpful in highlighting new and interesting TTRPG's which catch my interest. The de... See more


Company details

  1. #18 of 152 best companies in Gaming services
  2. #5 of 49 best companies in Book shop
  3. #25 of 122 best companies in Game Shop

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service (as usual)

Great service. Willing to help and sort out problems (bank transfer in this case). Fantastic range of RPG produces. Fast service, even after a Bank Holiday, order well packed. All good!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

My favorite RPG store

For me, Dungeonland is now the main option when it comes to online shopping for Tabletop RPGs, but not only.
Exceptional service at a consistently high level, something that is especially important when shopping abroad, plus the large and well-maintained assortment, secure packaging, etc. makes Dungeonland the first choice when shopping for my favorite hobbies!

1 May 2026
Rated 5 out of 5 stars

Really Good, and had stock of what i needed

Was after a rule book for Starfinder, found these guys, book was in stock, and delivery was great, book arrived in good time and in perfect condition ( was well packed ) will use again..In fact I've already placed another order. Thanks Dungeonland for a great service.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Best RPG store in Europe

Dungeonland has been consistently outstanding. Their customer service is genuinely above and beyond, they clearly care deeply about their customers, and their knowledge of the hobby is second to none. An incredible range of products, and they have become my go-to for RPGs

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Consistently excellent

This is consistently one of the best places to order tabletop rpgs from in the UK. Always excellent customer service, and (shocker!) they make sure to package your books so that they won't be demolished in transit. I always check here first when I'm looking to buy a roleplaying game.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The team at Dungeonland are fantastic! They are really helpful and provide an excellent service.
They went above and beyond helping me with my order. My items arrived quickly and were well packaged and in perfect condition.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

5 purchases, all well packaged, priced well, on time!

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an added pdf of the RPG you have purchased (as long as the ttrpg company is part of Bits and mortar)
Postage is fast, the product well packaged,
The company replies almost immediately to any messages.
I myself forgot to click for the free pdf of Cyberpunk edgerunner, an email later it was sorted, pdf added to my account!
I've bought about 5 products from Dungeonland and it's now my trusted store and place to go.
Keep up the good work!

6 February 2026
Unprompted review

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