Dungeonland Reviews 

784
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping speeds, secure packaging loaded with protective bubble wrap, and an extensive selection of roleplaying games. Many consumers also appreciate the competitive pricing, thorough communication, and the helpful bonus digital copies included with their purchases. Buyers often note that the website is easy to navigate and finding niche titles is remarkably simple. However, some people mentioned occasional issues, such as minor delivery disruptions, busy periods delaying shipping estimates, or receiving items with slight superficial imperfections. Despite these infrequent setbacks, most buyers remain very satisfied with the overall purchasing process and continue to use the store regularly.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredible range of TTRPG... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt shipping and... See more

Service

Users describe positive interactions with service, highlighting exceptional and consistently high-level... See more

Price

People report positive experiences with price, noting that items are often cheaper than competitors and other... See more

Order

Consumers find order satisfaction to be consistently high, with many reporting fast and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

Dungeonland are probably the best place in the country for roleplaying games. Really friendly and kind staff who have fostered a great community on their Discord server as well. Pity I live so far awa... See more


Company details

  1. #21 of 159 best companies in Gaming services
  2. #5 of 47 best companies in Book shop
  3. #23 of 128 best companies in Game Shop

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

784 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(784)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant business

Absolutely brilliant business. Have made many orders over the years with no issues. The one place I can order ttrpg and not worry or stress - knowing that preorders and other orders will arrive safely, quickly and without hassle. Their rewards scheme is good too. Fab business.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service (as usual)

Great service. Willing to help and sort out problems (bank transfer in this case). Fantastic range of RPG produces. Fast service, even after a Bank Holiday, order well packed. All good!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

My favorite RPG store

For me, Dungeonland is now the main option when it comes to online shopping for Tabletop RPGs, but not only.
Exceptional service at a consistently high level, something that is especially important when shopping abroad, plus the large and well-maintained assortment, secure packaging, etc. makes Dungeonland the first choice when shopping for my favorite hobbies!

1 May 2026
Rated 5 out of 5 stars

Really Good, and had stock of what i needed

Was after a rule book for Starfinder, found these guys, book was in stock, and delivery was great, book arrived in good time and in perfect condition ( was well packed ) will use again..In fact I've already placed another order. Thanks Dungeonland for a great service.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Best RPG store in Europe

Dungeonland has been consistently outstanding. Their customer service is genuinely above and beyond, they clearly care deeply about their customers, and their knowledge of the hobby is second to none. An incredible range of products, and they have become my go-to for RPGs

31 March 2026
Unprompted review

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