Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more
We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more
Company replied
Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more
Company details
- #21 of 95 best companies in Plumber
- #24 of 73 best companies in Central Heating Service
- #24 of 118 best companies in Heating service
Written by the company
Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.
Contact info
12 Holmwood Avenue, DY11 6DA, Kidderminster, United Kingdom
- 07813684173
- rpm.richardmonger@gmail.com
- rpmplumbingandheating.com
4.9
Excellent
506 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always reliable and a good standard of…
Always reliable and a good standard of workmanship, they also service my boiler annually
27 September 2024
Reply from RPM Plumbing & Heating Limited
Thanks for your five-star rating and your continued support. We’re always here for you!
Reply from RPM Plumbing & Heating Limited
Your feedback is greatly appreciated. Thanks for letting us know we did a good job!
Reply from RPM Plumbing & Heating Limited
We’re thrilled to know you’re happy with our service. Thanks for your wonderful review!
Fitting of new boiler
Very good fast efficient good overall service by knowledgeable engineers
27 September 2024
Reply from RPM Plumbing & Heating Limited
Your satisfaction is our priority, and we’re so pleased to see your positive feedback. Thanks!
Professional and honest
Richard came on the day he said he would with an accurate time slot. He identified the problem and replaced the needed parts for the boiler. Fifty minutes work in poor light. An honest price and a nice chap.
24 September 2024
Reply from RPM Plumbing & Heating Limited
Your positive experience is what we aim for every time. Thank you for your kind words!
Brilliant service
Having no hot water or heating we contacted RPM. Within 2 days we had a new boiler and hot water/heating. They were quick and very professional. Moe than happy with the service we received and will definitely use them again. Thanks Team RPM
19 September 2024
Reply from RPM Plumbing & Heating Limited
Thanks for your glowing review! It’s wonderful to know you’re happy with our work.
Replacement boiler
Installed on date promised in efficient and professional manner.Explained all the controls and left the site clean and tidy.
6 September 2024
Reply from RPM Plumbing & Heating Limited
Thanks George, it sounds like you were really happy with us, fantastic! What else could we have done to make your review a 5 star?
Reply from RPM Plumbing & Heating Limited
We’re delighted you’re satisfied with our service. Thanks so much for your review!
Excellent service
Rich is always so efficient and I trust him to do a good job. Would highly recommend him!
22 August 2024
Reply from RPM Plumbing & Heating Limited
Your kind words are greatly appreciated. Thanks for your fantastic review!
Very speedy service and good value
1 August 2024
Reply from RPM Plumbing & Heating Limited
Thanks for taking the time to leave us such a fantastic review. Your support is appreciated!
Reply from RPM Plumbing & Heating Limited
Your satisfaction is our top goal, and we’re thrilled to see your five-star review. Thank you!
Great service
Great service, very professional sorting out boiler maintenance and repairing leak to toilet, would highly recommend
12 August 2024
Reply from RPM Plumbing & Heating Limited
Thank you for your kind words and your five-star review. It’s a pleasure serving customers like you!
Reply from RPM Plumbing & Heating Limited
Thank you for your review! Your satisfaction keeps us motivated to do our best.
Reply from RPM Plumbing & Heating Limited
We’re delighted to hear you’re satisfied with our service. Thank you for the fantastic review!
Reply from RPM Plumbing & Heating Limited
We’re so grateful for your five-star rating! Thank you for letting us serve you.
RPM professional service
Richard at RPM fitted my short notice request for a boiler service within two days of my notification. He was professional and thorough in the way he worked.
23 July 2024
Reply from RPM Plumbing & Heating Limited
We’re so pleased you had a great experience! Thanks for sharing your thoughts.
Having a new kitchen and extension
Having a new kitchen and extension. Every issue l have had they have sorted straight away. The team is amazing and can only recommend them for any job big or small
22 July 2024
Unprompted review
Reply from RPM Plumbing & Heating Limited
It’s wonderful to know you’re happy with our work! Thanks for your feedback and your trust
This company is fantastic
This company is fantastic, honest, very reliable, reasonably priced with brilliant workmanship.
12 July 2024
Reply from RPM Plumbing & Heating Limited
Thank you for your kind feedback! It’s always our goal to deliver exceptional service.
Fantastic Company 100% Recommended
If your looking for a plumbing company that you can trust these are the ones.
Excellent from start to finish Rich is a great bloke and his lads are spot on.
Down to earth and not out to rip you off, I will definitely be having them back to do more work when needed.
19 July 2024
Reply from RPM Plumbing & Heating Limited
What a fantastic review—thank you! We look forward to helping you again in the future.
Richard was excellent
Richard was excellent, very efficient and no mess ! Would recommend to anyone.
19 July 2024
Reply from RPM Plumbing & Heating Limited
Thanks for your wonderful review! We’re so glad we could help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.