Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more
We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more
Company replied
Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more
Company details
- #20 of 96 best companies in Plumber
- #25 of 74 best companies in Central Heating Service
- #23 of 117 best companies in Heating service
Written by the company
Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.
Contact info
12 Holmwood Avenue, DY11 6DA, Kidderminster, United Kingdom
- 07813684173
- rpm.richardmonger@gmail.com
- rpmplumbingandheating.com
4.9
Excellent
504 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from RPM Plumbing & Heating Limited
We’re so pleased to know you’re happy with our service. Thanks for your support!
Helpful effective and quick!
Resolved my heating problem quickly and effectively for a reasonable price.
17 March 2025
Reply from RPM Plumbing & Heating Limited
We’re so glad we met your expectations and thanks for writing a review!
Reply from RPM Plumbing & Heating Limited
We’re thrilled to receive your five-star rating! Thanks for highlighting our work.
Great service
Great service. Needed a call out urgently and Richard went out of his way to help.
4 March 2025
Reply from RPM Plumbing & Heating Limited
Thanks for taking the time to leave such great feedback. We’re so pleased to help!
Hi Just A Warm Glow.
Hi, new boiler and two radiators fitted 7 days ago, all done within 5 hours all working o.k. Received confirmation of gas register etc. All waste taken away a very neat job done thanks to Richards 1 and 2.
Col and Dor thanks.
23 February 2025
Reply from RPM Plumbing & Heating Limited
We’re delighted to hear you’re satisfied with our service. Thank you for the fantastic review!
Good lads who fitted boiler was quick…
Good lads who fitted boiler was quick cleen tidy
19 February 2025
Reply from RPM Plumbing & Heating Limited
We’re so pleased you’re happy with the results! Thanks for your amazing review.
Good communication and the boiler…
Good communication and the boiler install was done neatly and in time. Would definitely use RPM again.
18 February 2025
Reply from RPM Plumbing & Heating Limited
We’re delighted you’re satisfied with our service. Thanks so much for your review!
Rapid response, excellent service
Called out to a broken oil boiler on Saturday morning and they arrived within a few hours, had all the tools on the van to get me going again, very knowledgeable, very friendly and explained everything he was doing to keep me informed.
Amazing service, I’ve already recommended to a friend!
15 February 2025
Unprompted review
Reply from RPM Plumbing & Heating Limited
Thanks for your five-star review! We appreciate your trust in RPM Plumbing and Heating and for referring us!
Reliable and honest company
Great communication, reliable and honest. Would definitely recommend and will be using from now on.
9 February 2025
Reply from RPM Plumbing & Heating Limited
Thanks for your trust and your kind review. We’re always here to help!
Very happy with service given
Highly recommended by a friend as Boiler had popped...fast and prompt advice and a price for a new boiler, was advised by Richard they would fit next day....Absolutely fantastic engineer arrived and got to work, completed job and left us nice and toasty with no rubbish to remove. Would highly recommend to all very pleased with work and will certainly be using for my service next year. GREAT!
6 February 2025
Unprompted review
Reply from RPM Plumbing & Heating Limited
We’re thrilled you’re happy with our service! Thank you for your kind words.
Recommended to us by another…
Recommended to us by another tradesman…. Richard turned out at very short notice, came with the right parts and repaired our boiler effortlessly… definitely use again..👍
5 February 2025
Unprompted review
Reply from RPM Plumbing & Heating Limited
We appreciate your five-star feedback! It’s fantastic to know our service met your expectations. Thanks for choosing us!
Reply from RPM Plumbing & Heating Limited
Thanks for sharing your experience. We’re delighted you’re happy with our service!
Did what they said they would do
Did what they said they would do. You will not go wrong choosing this company, carpets protected and all mess cleared and removed all with great efficiency and humour, if we could give six stars we would .
30 January 2025
Reply from RPM Plumbing & Heating Limited
We’re thrilled to hear about your positive experience. Thank you for the six stars!
Fantastic service from Richard
Fantastic service from Richard, and the team. Very quick to act on an urgent request of a boiler replacement, with a very good quality installation. Highly recommended.
28 January 2025
Reply from RPM Plumbing & Heating Limited
We’re so pleased you’re happy with the results! Thanks for your amazing review.
Great service
Great service! Got back off holiday and boiler broke. Texted Richard at RPM and he quoted us and luckily was able to fit a new boiler the day after. So grateful, quick service & reliable as they have serviced our old boiler before. Would highly recommend. Thank you!
28 January 2025
Unprompted review
Reply from RPM Plumbing & Heating Limited
We’re delighted you’re satisfied with our service. Thanks so much for your review!
Very good service
Very good service, Richard was very professional and good customer care
23 January 2025
Reply from RPM Plumbing & Heating Limited
Thank you for the fantastic feedback! It was a pleasure to serve you.
Brilliant service as ever
Brilliant service as ever
Reliable, great value for money and very friendly. Would highly recommend
Thank you
21 January 2025
Reply from RPM Plumbing & Heating Limited
Thanks for the five stars! We’re always here to provide top-notch service. See you next time!
Reply from RPM Plumbing & Heating Limited
Thank you, we appreciate your five-star feedback! It’s fantastic to know our service met your expectations. Thanks for choosing RPM!
Excellent from start to finish
13 January 2025
Reply from RPM Plumbing & Heating Limited
We’re thrilled to know you’re happy with our service. Thanks for the five stars!
Quick response
The response time from phone call to arrival was quick and the problem was soon sorted.
12 January 2025
Reply from RPM Plumbing & Heating Limited
Your satisfaction is our biggest reward. Thanks for your review! What could we have done better to reach five-stars?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.