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See what reviewers are saying

Rated 5 out of 5 stars

We have been in our property for 3 years now! Originally we could go on the site using our password when issues needed addressing with quick results! Sadly this no longer exists . On saying th... See more

Company replied

Rated 5 out of 5 stars

Laura was very efficient and sent us text messages to keep us updated on the whole process from start to finish . Katie was helpful on move in appointment when we collected the keys, letting us know a... See more

Company replied

Rated 5 out of 5 stars

RPMS staff have been very responsive to all our requests and addressed all our needs promptly. This is much appreciated since we recently moved from overseas and are not familiar with the British syst... See more

Company replied

Rated 5 out of 5 stars

As a tenant you couldn’t ask for a better management team. At all times Katie, and others, made sure we were well informed, always available if we needed anything and ensured all communications with t... See more

Company replied

Company details

  1. Property Rental Agency

Information provided by various external sources

Are you looking for an independent, dedicated letting agent to help you find your next property investment, tenant or home? A responsive, passionate customer service driven company that keep things simple, professional & friendly? An agent who can market and manage your property investment as if it was our own? A pro-active letting agent that guarantees nationally accredited and recognised codes of conduct to protect both landlord and tenant? A local agent with over 25 years experience who have successfully carried out over 3500 lets. Welcome to RPMS Letting... we are very happy to be of service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shady letting agents.

RPMS nor landlord used the Deposit Protection service as stated in the contract.
Confirmation from all three protection services that it has never been protected.

I have a signed letter with RPMS stating they will pay to close this issue.

And I can see my previous poor reviews have been deleted.

What else does RPMS hide?

* Happy to supply multiple documentations to prove this is a correct review.

1 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Honestly, I had a great service from RPMS team during renting. Thanks a lot to all team.

20 August 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Celal,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to the team.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Great Experience

Really smooth moving in process. Kept in contact throughout the procedure and now we’re loving our new place. Thank you RPMS!!!

17 August 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Joe & Amy,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to the team.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Having had my last tennant from RPMS…

Having had my last tennant from RPMS leave after 4 years I didn’t hesitate at picking up the phone. Katie was brilliant, fair and honest about the rental and the market. Managed to turn it from empty to full in less than a month ... thanks 👍

15 August 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear M Sutcliffe,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Katie.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Amazing company

Amazing company , quick prompt professional and easy processs helped me so much over my new home , Sandra is An amazing Lady answered all my questions and sorted everything out, can’t thank her enough great team work also . Thank you all

13 August 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Rachal,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Sandra.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Very happy with RPMS

Very happy with RPMS, very quick at sorting things out and very friendly.

4 August 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Emma,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

New tenancy

I can’t recommend RPMS highly enough. Katie took care of everything for me, and was very thorough, nothing was too much trouble and she was always professional. Everything went through quickly to allow me to take a rental property tenancy with ease.
Sandra also had some input and was also very professional and polite.
A young man met me on the day of signing with the keys, and it was a simple and smooth transition.
Thank you everyone!

29 June 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Leah,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Katie and Sandra.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

RPMS Letting

Katie was very helpful and professional in her approach to advertising the property and managing the move of new tenants, her promptness to any questions posed during the unusual circumstances of the lockdown was greatly appreciated. I would highly recommend RPMS letting when renting out a property.

26 June 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Lawrence,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Katie.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

RPMS have been very helpful over the…

RPMS have been very helpful over the last 4 years. They are professional and organised.

19 June 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Lisa,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

Rated 4 out of 5 stars

Letting process

Made the process very quick and easy, no issues.

13 June 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Rich,

Thank you very much for your review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

dealing with staff at RPMS

All my dealings with RPMS has been very good with excellent response when needed during very trying times

12 June 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Graham,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Great company

Great company. Communication is good, especially through the current pandemic.

Any issue I've had within the property has been resolved quickly.

21 May 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Sarah,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Excellent service always willing to…

Excellent service always willing to help. I lived in the accommodation for a year and half and had no issues. Would recommend the service again. 👍🏻

5 May 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Simon,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Very friendly and professional staff

Very friendly and professional staff. Always gave me plenty of notice about property visits or work going on in the building via text message. Any repairs to the flat were done the same day that I contacted the maintenance team. Received my full deposit back when I left and they even let me know that I'd forgotten to cancel my standing order, and returned the amount the same day. Cannot fault. A very positive rental experience, which makes a change! Thank you to all the staff at RPMS.

23 April 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Shelley,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Really great company to deal with

Really great company to deal with, very responsive and helpful

21 April 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Leanne,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Great company

Great company,
Laura especially helpful in resolving any issues very professional and a pleasure to deal with.

29 March 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Colin,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Laura.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Laura has been excellent this week

Laura has been excellent this week, two seperate issues over 2 days were handled professionally and timely.
Considering what is going on at this time she did a great job. Thanks Laura

29 March 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Simon,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Laura.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Really recommend Oliver

Oliver really helped my friend and I look for a property together and continues to update us. Amazing service. Will be recommending to friends.

19 March 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Chloe,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Oli.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Huge thank you to Oliver!!!!

Huge thank you to Oliver for all the help and advice. Massive help will definitely recommend to others. Great customer service.

19 March 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Grace,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments to Oli.

Kind Regards
All at RPMS Letting

Rated 5 out of 5 stars

Great service

Great service, couldn't have asked for better. I highly would recommend them!

13 March 2020
Unprompted review
RPMS Letting logo

Reply from RPMS Letting

Dear Drad,

Thank you very much for your 5* review.

We are very pleased that you had a pleasant experience with RPMS and we will pass on your positive comments.

Kind Regards
All at RPMS Letting

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