RRCats.com Reviews 43

Their website was a bit clunky to use, but was easy to contact through email. Quoted, shipped and paid in less than 24hrs.

Very pleased with RRCats. My first experience in Cat converter recycling. They gave a quick quote, and it was an easy process to send part. They advised upon receipt and sent a check quickly for promised amount. Not sure I could ask for anything better. Helped recover a good portion of the needed repairs.

We’ve used RRCats to

Super easy to transact, free shipping, simple, effective 2-way communication on email. I was paid what I was quoted quickly, and $80 more than what I was quoted by a local recycler.

Submitted 4 emails for quotes...no answer as of this writing.
Called several times and never given a live person....just many minutes of advertising and "please hold" messages.
Are they out of business???

Simple easy customer services are top notch

Very easy process from sending pics, printing out shipping label and receiving money thru PayPal. I recently did my 3rd transaction with them!!

This was the smoothest transaction lve ever made. Great communication. Fast payment. Highly recommend.

Super easy to get quotes, fast processing, and the free shipping is a huge bonus considering I'm in a rural area. They are the only ones I trust time and time again. I build demolition derby cars and buy junkers and their service allows me to do more.

Best price and free shipping for catalytic converter. 👍👍👍👍🤣

Had a factory catalytic converter sitting in my garage that I removed off my 2022 Honda Civic after upgrading my entire exhaust. My car I sold and was left with stock parts laying around and wanted some spare cash. RRCats was #1 on the google search but I decided to get serveral quotes. These guys gave me fair price, they made the process painless and offered free shipping. They also offered excellent customer service and that to me was why I’m giving them 5 starts. Communication is key along with fast service and getting paid. Start to finish it took 2 days to get paid if you use PayPal.

Fast friendly service. Definitely will return and recommend.

I sent in my driver's license in said that that was not the address that I now live at on a separate piece of paper and I left the address that I now live at and told them to send it to the address on the paper not my address on the license and they still send it to the license address I still haven't been paid it's almost been a month I actually wonder if they're even has been a check sent out cuz I spoke with somebody and asked him if they could just cancel the check and use my PayPal to send me my money they said no they could not do that until the check got back to them we all know that you can cancel any check

After verifying the model of cat that I had, I followed their instructions and corresponded with the staff through the process when I had questions. They paid me the amount they quoted me for to the dollar.

Very dishonest. They will give you a quote and when you send your converter in they will tell you it only worth 1/4 of the price they quoted you and if you don't like it you have to pay to ship it back

what a rip off .very disappointed somebody there must be keeping most of the core

Meh! Sent clear photos of what I had(serial numbers visible and condition). I have great camera. Anyways got a pricing texted to me and I responded confirming what they would give me for my cat converters and they acknowledged. I have it all documented. So, I ship out as they sent me shipping label. I took photos as I packaged. Stayed in communication as it processed thru shipping. Now the kicker is….when they got my cat converters they now offered me 100 less and told me they were mistaken. No fault is mine. LUDACROUS!!!!! Kinda held my stuff hostage and insinuated “take it or leave it”. DO NOT USE THIS COMPANY. It’s BS!!!! They say free shipping and handling but it is not. 1st & last time. Could of just sold locally and no headaches. GEEZ! How do companies stay in businesses doing stuff like this. BAIT AND SWITCH. UGH!! Maybe I’ll talk to my lawyer and get more than 100 dollars back. They’ll learn not to eff with people.

I contacted RRCats in February, 2022 about a pair of catalytic converters from a 2014 Jetta. I was provided a quote quickly and shipped the pair of converters after receiving the quote for the pair. RRCats provided the shipping and they received the shipment about three days later. I provided all requested materials in the shipment along with ID and address. That was two months ago and I have not received payment for the catalytic converters. I will never do business with them again nor would I recommend anyone else do business with them.

Update 4/23/22
After providing an original 1-star rating and reaching out to the Better Business Bureau, RRCats responded and provided an explanation as well as payment for the catalytic converters I sent them. As such, I have changed their rating to 4-star for finalizing our original agreement.