The delivery service was great the parts arrived in two days, not counting the weekend. The downside, the EV charger cable i received was damaged, which was not shown in the ad photos. Fortunately... See more
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Reusing is the future, and Ovoko is steering the way. Our mission is to create a sustainable, circular economy for used car parts, making them easily accessible and affordable for buyers while reducing environmental impact. With cutting-edge software, marketplaces, shipping, and analytics solutions, we connect quality used parts with satisfied customers across Europe. Our journey began as a humble spreadsheet in a Lithuanian town in 2016. Since then, Ovoko has transformed into a thriving platform, uniting millions of used car parts with happy buyers. Explore our marketplaces: rrr.lt, ovoko.pl, ovoko.it, ovoko.fr, and ovoko.fi
Contact info
Lithuania
- rrr.lt
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Everything went smothly
Everything went smothly. I ordered some car parts and they came as on pictures.
I just didn't know where to go
I just didn't know where to go. I got the package but there isnt a "button" for review.support is late, and even if my buy said I can send back my stuff there are not an option. I got the stuff but IT was Poor condition.
Positively suprised
I didn't know this website before I ordered. But I was looking of a very particular part for my car that I could only find one, in whole of Europe. So I decided to order and see how it goes. Well it went pretty well, fast delivery, the item was packaged extremely well and it arrived relatively fast. I recommend.
Very good offer and order response
Useless company
Useless company.
5months are around - no money pay back….
Communication is critcal, no answer for weeks!!!!
have to wait too long for replies
Very disappointing experience.
Very disappointing experience.
I have been waiting almost 2 months for a return to be resolved. I received the wrong item, submitted the return request on time, and have been waiting for the courier to collect the package. The courier never arrived, and customer support did not provide a real solution.
Instead of helping resolve the issue, I received repeated generic responses and was left waiting for weeks. The communication and customer support have been extremely disappointing.
A company that advertises buyer protection should provide a much better service and take responsibility when problems occur.
I returned a product
I returned a product; more than 30 days have passed, and I haven't received a refund. Ovoko encourages fraud. Do not buy from them; there is a high chance you will lose your money.
I am very satisfiyed with how The…
I am very satisfiyed with how The company handled my problem.
Carmedia
Perfect, i am very happy that I used them. They are extremely punctual and reliable; everything was exactly as described.
Everthing went as pland
Impossible to Contact Customer Support – Order Not Delivered and No Assistance
It is impossible to get in touch with customer support. They do not have a phone number, and no one responds on the chat.
I ordered two parts from your website with delivery to Belgium, but they still have not arrived after more than three weeks. On top of that, the shipping company claims that the package was delivered, but it never arrived at my address.
I have no idea how to get my money back because I cannot contact anyone at OVOKO. This is absolutely unbelievable.
Bead kvality
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