J Mclaughlin Group Reviews 649

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Just had a new boiler fitted by Andy, top class service worked with the insulation fitters. Both teams went above and beyond and the office staff could help enough. The team faced many issues... See more

Company replied

Rated 5 out of 5 stars

Honestly.. one of the best boiler companies iv ever had pleasure of dealing with! Keith, Ronaldo and James were so polite, friendly and professional. Keith was so clean and tidy..whole job done in 5... See more

Company replied

Rated 5 out of 5 stars

New boiler installed last week by Keven. He messaged the day before to confirm the appointment and time, arrived promptly, laid the floor sheets and replaced the boiler with only a 15 minute shut dow... See more

Company replied

Rated 4 out of 5 stars

Very happy I found Renewable boilers, from the young lady who answered the phone, Lindy, she confidentially answered all my questions & followed all queries weekly, thank you The engineer, Muhamm... See more

Company replied

Company details

  1. Heating service
  2. Boiler supplier
  3. Energy Equipment and Solutions
  4. Gas installation service
  5. Green energy supplier
  6. Central Heating Service

Written by the company

Free, and heavily subsidised replacement boilers are available via ECO, a Government Scheme which has been set up to help low-income households access home efficiency improvements to reduce the cost of heating their homes and to reduce their carbon footprints. If you meet the benefits related criteria, and your current boiler is at least 6 years old, you could qualify. It's that simple.


Contact info

4.2

Great

TrustScore 4 out of 5

649 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great work nice friendly man everyth…

Great work nice friendly man everything is perfect working .Andy

30 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Kiran Azhar,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Great fitters

Review rating is based on the fitters mainly gary and lewis were great guys cleaned up after themselves and made the installation process a very positive one 10/10 for these guys
Admin and communication side of the job wasnt as smooth and hopefully now job finished they get back to us and finsh the administration side

26 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Mark Sheridan,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Boiler fitted

Andy has put new boiler in today he has done work 100% perfect highly recommend to anyone

24 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Zaheer,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Andy was friendly and worked fast

Andy was friendly and worked fast, thanks!

23 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Molly Megson,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

I was really impressed

I was really impressed about the whole experience, very professional and the engineer went above and beyond to make sure it all ran smoothly

23 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Michelle Fryer-Pantaleon,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Had my boiler replaced by Keith last…

Had my boiler replaced by Keith last week. He let me know the day before what time to expect him. He turned up on time, did a good job and explained how the new thermostat works. Happy with the service

22 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Silvie Whemwell,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Keith was a gentleman

Keith was a gentleman
Such a nice man
Tidy and efficient
Notified me night before too
Enjoyable

19 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Jav Khan,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Had my underfloor insulation done by…

Had my underfloor insulation done by ryan and matt, these two worked hard and cleaned up after themselves I would recommend. Thank you to James for sorting it out.

16 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Gee,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Gary & Lewis know exactly what theyre…

Gary & Lewis know exactly what theyre doing great team and did an amazing job on relocating my boiler and letting me know the complete details on everything and advising me the best.

11 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Daily Gifts,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Andy came to install my boiler today

Andy came to install my boiler today. Fantastic service, fantastic installation, fantastic bloke. Clean & tidy. Would highly recommend

11 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Ruth Madeline,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

8th and 9th of March 2021 we had Gary…

8th and 9th of March 2021 we had Gary and Lewis to replace our boiler which was condemned in October 2020. These two gentlemen were absolutely fantastic, they started work and never stopped once. They worked brilliantly together, couldn't fault anything. They never left any mess, Lewis was always on top of making sure the front garden was tidy, as an apprentice he carries on with his work happily and confidently. We have 2 children and they were amazing with them both, chatting away to them and enjoying the fact the kids made them a cuppa! We would highly recommend Gary and Lewis for any boiler work needed, great team. We cannot fault them in any way what so ever. Thank you so much for making us all cosy and warm and giving us hot water back.
Nicky, Neil, Victoria and Harry Hanson

9 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Nicola Hanson,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Had my boiler fitted today by Ady

Had my boiler fitted today by Ady. He was brilliant and has done a fabulous job. Really pleased

8 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Joanne Atherton,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

An engineer from rst boilers called…

An engineer from rst boilers called Andy came to fit my boiler today ...hes done a fab job removed my old boiler with care as requested by myself. Cant thank him enough for the great work and the team behind him.

8 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Babs Reynolds,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

We had underfloor insulation fitted by…

We had underfloor insulation fitted by Matt and Ryan, a new boiler fitted by Chris and a Hive fitted by James. We are extremely pleased with the standard of work by all of the above. And would recommend them in the future.

6 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Mrs Osborne,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Best boiler fitter/tradesman - get him booked in!

We had Andy do our boiler change. He was quick and attentive, helpful and did an absolutely stellar job! He fully cleaned everything down, was friendly and went above and beyond to help us! If you need a boiler change Andy’s your man - it’s rare to get tradesmen like Andy. Get him booed in if you’ve got a dodgy boiler or need a new one fitted! 10/10 hands down!

4 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Dan Gage,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

I had a boiler fitted today and i was…

I had a boiler fitted today and i was provided with an excellent professional service by Andy.
He also replaced my radiator valves too.
Clean tidy workmanship through out. i would definately recommend Andys services to others.
Thanks again Andy.

3 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Paula Dwyer,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Gary and Lewis two great fitters Gary loves a cup of tea Lewis loves a cold cup of tea. d…

Gary and Lewis worked extremely hard last week to get my boiler up and running can't fault them at all. The only let down on this company is customer services let me down.

3 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Gaynor,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Well done Gary and Lewis!

Gary and Lewis fitted boiler today was great service did all work in 10 hours including relocating boiler well done Gary and Lewis thank you
M usman

2 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Mo Usman,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Andy came and fitted the boiler for us

Andy came and fitted the boiler for us
Now it is warm and comfortable
Excellent service, very friendly and charming

2 March 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Abu Alhamali,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 1 out of 5 stars

Poor service

A surveyor came to my property. And said I have pay 1275 for the boiler, but in nov/Dec when first contact was me I was told it was free. After logging a complaint I still haven't reviewed any feed back. But the financial odbusmsn say I have wait 8 weeks then they will be taking over my compliant......Same answer to all your reviews...... after a week of putting this review up phone call to ask me to remove aaaaa na!!!!!

27 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Good Morning Paula,
We have tried to contact you on multiple occasions but have not managed to get hold of you. For the benefit of yourself and readers, we have to remind all customers the installation of the boiler (labour & materials) are paid through grant funding, wherever possible. At survey stage we try to identify as many different energy efficient measures we can install, in return this helps to unlock further funding to cover the cost of the work.

We did provide you with a free survey and installed a free iIve Thermostat which was yours to keep irrespective if you decided to go ahead with the boiler installation. Accurate costs can only be calculated via a survey from a Gas Engineer who can advise on the necessary works required, this was the case for your property where we needed to install a vertical flue and send 2 men to complete the works safely along with the required electrical work.

Unfortunately, your property grant was not enough to complete the works without a contribution from yourself. The funding is calculated by the energy companies and every property has different amounts allocated for it which we are unable to control.

We trust this clarifies the matter for you and are sorry once again we couldn't provide you with a free boiler. We wish you the best of health and prosperity.

Kind Regards

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