J Mclaughlin Group Reviews 649

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just had a new boiler fitted by Andy, top class service worked with the insulation fitters. Both teams went above and beyond and the office staff could help enough. The team faced many issues... See more

Company replied

Rated 5 out of 5 stars

Honestly.. one of the best boiler companies iv ever had pleasure of dealing with! Keith, Ronaldo and James were so polite, friendly and professional. Keith was so clean and tidy..whole job done in 5... See more

Company replied

Rated 5 out of 5 stars

New boiler installed last week by Keven. He messaged the day before to confirm the appointment and time, arrived promptly, laid the floor sheets and replaced the boiler with only a 15 minute shut dow... See more

Company replied

Rated 4 out of 5 stars

Very happy I found Renewable boilers, from the young lady who answered the phone, Lindy, she confidentially answered all my questions & followed all queries weekly, thank you The engineer, Muhamm... See more

Company replied

Company details

  1. Heating service
  2. Boiler supplier
  3. Energy Equipment and Solutions
  4. Gas installation service
  5. Green energy supplier
  6. Central Heating Service

Written by the company

Free, and heavily subsidised replacement boilers are available via ECO, a Government Scheme which has been set up to help low-income households access home efficiency improvements to reduce the cost of heating their homes and to reduce their carbon footprints. If you meet the benefits related criteria, and your current boiler is at least 6 years old, you could qualify. It's that simple.


Contact info

4.2

Great

TrustScore 4 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Fabulous service from Andy fitting my new boiler and Hive heating controls. Very efficient and friendly and tidied up after himself. Took the time to explain what he was doing. Would definitely recommend. I can’t thank James enough for sending this excellent engineer and a big thank you to the office staff for sorting the fitting so quickly.

10 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Shonah Beck,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

New boiler installed

Andy installed our new boiler, quickly and efficiently, was friendly and helpful. Did a great job and cleaned up afterwards. Highly recommend

9 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Mrs Puckett,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Kevin visits Blackburn

Kevin fitted my boiler and I cannot fault his work on 19th January 2021, he finished his work within several hours and worked to a very high standard. He was extremely polite, well mannered and totally respectful to the needs of my family. Kevin is an asset. He was low maintenance and I would definitely recommend Kevin. Very happy!

8 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Majid Ditta,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. I would highly recommend.

8 February 2021
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello James and Olivia,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

I had a few issues with booking in an…

I had a few issues with booking in an installation however once this had been agreed, it was smooth sailing. Keith fitted my boiler and I cannot fault his work, he finished within a few hours and worked to a very high standard. I would definitely recommend Keith. Very happy

7 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Consumer,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Rehana Ahmed,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Andy fitted my boiler today and would…

Andy fitted my boiler today and would highly recommend his service..top notch work...

4 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Mark Macdonald,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Good customer service engineer was…

Good customer service engineer was amazing from start to finish

3 February 2021
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Jane Stead,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

New boiler

We had Andy out today to install us a new boiler. Lovely man, very good. New what he was on about and did an excellent job.

3 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Susan Diggle,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Fantastic friendly service

Andy came to fit my boiler and hive today. Was very friendly and did a fantastic job despite the terrible weather. He left everything nice and clean, tidying up as he went. My house is lovely and warm now, very happy.

2 February 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Lynda,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

KEITH - punctual - tidy - works hard - very professional!

KEITH who fitted my boiler, rang up the night before to confirm details and time of arrival to fit boiler, arrived on time, very clean installation, no mess whatsoever, and tidied up after himself when done!
Didn’t need to clean up after him! Fitted my boiler in attic, so was up and down the ladders all day! Worked hard! Very professional!! Thank you

30 January 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Judith Prescott,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Excellent service by Gary & Lewis

Excellent service by Gary & Lewis
They came to fit a new boiler for me. Very efficient, clean, tidy workers and very pleased with the results.
Thank you so much sue x

29 January 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Mrs Susan Walwyn,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Did what they said they would amazing…

Did what they said they would amazing service
The work was carried out very professional and quick response
Thanks
Andy

29 January 2021
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Emma Mcdonald,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Very Pleased

Today I had my new boiler fitted by Keith. He said he would be here at 8am and he was. He worked throughout the day in a very professional manner. He never stopped and when finished he cleaned and tidied up after himself. I would recommend this company especially with Keith as their fitter he is a real ambassador for their company.

28 January 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Susan Brisker,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Very professional company

Very professional company. Great communication.
Keith, the installation engineer had great work ethnic and would highly recommend the company to anyone
Ian Harding

28 January 2021
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Ian Siswick,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

5 Star Service from RST

Andrew installed a new boiler as part of a Government Grant scheme and comes highly recommended. The installation involved replacing the existing boiler built within the kitchen cabinets. I was so grateful that this was carried out without any damage to the kitchen. High standard of installation, couldn't have been more helpful and cleaned up all mess afterwards. 5 Star Service.

27 January 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Suzanna,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Boiler

No 1 company HIGHLY RECOMMENDED

from the initial call to the survey and to the installation of the boiler.

Give them more than 5* if possible.

James arranged the installation at our convenience.

Gary and Lewis who fitted the boiler no 1 guys. Knows their job and excellent service.

26 January 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Abz Kereshi,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Andy was brilliant talked me threw…

Andy was brilliant talked me threw every thing very proffesional and very tidy cleaned up as he went along . I had the underfloor insulation done and they guys were brilliant also the office staff were really friendly when I spoke to them also james who dealt with me was fantastic really good company

26 January 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Adele Busfield,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Fantastic job by Keven

Had a boiler and hive put in by RST BOILERS. Was very impressed by Keven, he did a fantastic job. He worked with cleanliness and left everything in a good manner. He answered any queries I had and explained everything to us in a very professional manner. Would recommend his services to other users as he takes pride in what he does.
Thankyou

26 January 2021
Unprompted review
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Tasneem Patel,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

Rated 5 out of 5 stars

Very satisfied with my new boiler

Very satisfied with my new boiler, everything was so quick and the professionals who take the survey was amazing and very helpful! Thank you guys for help me to have a new boiler! 100% recommended RST BOILERS

25 January 2021
J Mclaughlin Group logo

Reply from J Mclaughlin Group

Hello Maritza Henriques,

Many thanks for your wonderful feedback, we really are delighted we were able to assist with your application.

Many thanks for your recommendation and your 5-star feedback.

Kindest Regards

RST Boilers

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look