RS Watch Repairs Ltd Reviews 531

I was on holiday when I noticed my Rado watch face was chipped. I googled which firms repaired Rado watches in the northwest of England. My watch is almost 30 years old but in very good condition. I looked at new Rado watches but preferred my old one.
I emailed RS Watch Repairs and got a quick response and then I used WhatsApp with photos of my watch.Within a day I got a quote and on my return I sent off my watch.
Sending off the watch was straightforward and the insurance of £15000 reassuring. I dealt with Lee and we spoke on the phone and by email. It was very professional, and I wouldn’t hesitate to use them again.
I am very pleased to have my cherished watch back in first class condition.

Very approachable & professional team who showed a good understanding of my requirements and offered appropriate servicing options for my consideration. Excellent correspondence & security throughout. Highly recommended

Excellent service, professional and RS keep you fully informed on progress of your valued timepiece. The RS operation ensures privacy and high levels of security.
This was my second time of using RS I fully recommend their services

It's my first time using RS Watch Repairs, found them on a Google search. From start to finish, they have been one of the most professional companies I have used in a long time. The service was excellent and will be using them in the future for all my watch repairs and servicing. It's always a worry sending an expensive watch to a company you don't know, however, you can visit in person or post your item using their registered service. I posted the item and again everything was excellent and very good value. Great communication throughout the process. Highly recommended.

Fantastic service product, watch has come back looking great. 2 year guarantee so will have to see if there are any issues. Better watch service than when I went to original supplier.

I was unsure about how you approach a repair for a luxury watch and the risks that may entail.

These guys were super helpful, explained all the challenges for both sides and keep me informed all the way and kept to the indicated price.

I received my watch back after 6 weeks and as part of the service it had been polished and looked new.

The collection was as seamless as the delivery - a great service all round and very much a recommended service.

Just received my watch back after having a full service and sorting out an issue where the movement stopped from time to time. Came back working perfectly and looking very shiny. Also returned with a 2 year warranty which I didn't expect. The customer service is excellent with regular feedback and reports via a customer portal that gives you the confidence that they are looking after your watch. I used the free postage which was also insured and guaranteed by RSWR.

Great service and I would highly recommend RSWR!!!

Excellent service in satisfactory time. I was kept informed throughput the service. Watch looked brand new on its return. Highly recommend

I have recently received my watch, and I must say, I’m thoroughly impressed. The watch itself is fantastic, but I’m also really impressed with the customer service and the updates provided during the repair process. The entire service was incredibly quick, which was a pleasant surprise. I can’t imagine taking my other watches to any other company for servicing and repairs in the future. Please extend my gratitude to the staff; I’m absolutely delighted with the service.

Great service - efficient, kept informed of progress throughout. Would absolutely use again.

Had two watches in for repair and service. Longines and an Omega. Both were done perfectly, I was kept up to date on the progress at all stages, and the prices were very reasonable.
I really can't recommend them highly enough. I will use the again without hesitation, and recommend them to anyone.

Excellent Service.
Very professional.
Outstanding customer care.
Would highly recommend.

Absolutely delighted with the service of my Rolex Submariner by RSWR. The watch needed some TLC after having worn it constantly since I purchased it back in 2008, and it came back in a short time looking brand new.
RSWR kept me fully informed of the work needed and progress throughout, and all was done at a reasonable price and with great service, including the insured postage there and back.
Couldn’t be happier :-)

Dropped my vintage sub (14060) off on the Friday morning for a refurb/polish/bezel fix. I collected the watch today (Weds) and it looks brand new and the bezel clicks beautifully. Amazed by the 2 working day turnaround time and the level of craftsmanship. Also on the quote/invoice I wasnt charged for the waterproof sealing and pressure testing which is a welcomed bonus. The overall price was extremely competitive also.

Great company to deal with and amazing results. Thanks

Customer service and response to queries excellent. Job completed and watch returned within 2 weeks.

Professional
Dealing directly with the watch repairers

Excellent service and communication. Quality of work is great.

I cannot recommend RS Watch Repairs highly enough. They sent the pre-paid packaging to ship the watch. They confirmed safe receipt and kept me posted regarding the repair process. They returned the watch earlier than expected. My TAG watch is as good as new! I will certainly use them again.

Excellent service - prompt, friendly, good value and lots of communication