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RubbaSeal Reviews 396

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick dispatch and impressively fast delivery of their orders, often arriving ahead of schedule. The products are consistently described as good quality, well-packaged, and suitable for their intended use, with many appreciating the ease of installation and the effective waterproofing they provide. Reviewers also highlight the helpfulness of the online ordering process, including the size calculator, and the excellent customer service, especially when resolving issues like missing items or damaged deliveries. However, some customers experienced issues with delivery, such as damaged adhesive tins or items being left without notification, and some were dissatisfied with the product arriving folded instead of rolled, leading to creases. A few other people also felt that the company's communication regarding order status or holiday closures could be improved.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Consumers find product to be positive, highlighting its quality, competitive pricing, and ease of use. Many... See more

Quality

People report positive experiences with quality, noting a good selection of products at competitive prices,... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising the excellent and fantastic... See more

Order

Customers had positive experiences with order, praising the ease of ordering through the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy system to install. Greatly helped for first time users by the pdf and video support info on the website. I used it to create a waterproof roof on a gazebo for additional solar panels (using Moun... See more

Company replied

Rated 5 out of 5 stars

The website is clear and simple to navigate. Ordering was easy and the order was quickly delivered. Everything supplied is good quality and well packaged. Installation for a first time user like... See more

Company replied

Rated 5 out of 5 stars

Very quick dispatch and delivery of a garden room kit. All fascias boards and the rubber arrived perfectly, sufficient wrapping to protect them. Some items were missing due to a box damaged b... See more

Company replied

Rated 5 out of 5 stars

Ordered the epdm by the really handy size calculator, just input your sizes and it will do the rest and head over to the how to section made buying and fixing a breeze, great to deal with a company t... See more

Company replied


Company details

  1. #17 of 39 best companies in Roofing Supply Shop
  2. #56 of 124 best companies in DIY Store
  3. #10 of 16 best companies in Rubber products supplier
  4. #4 of 12 best companies in Waterproofing company

Written by the company

RubbaSeal: making sure your flat roof installation is as easy as it can be. Offering next-day delivery, you can trust us to give you exactly what your project needs. Many companies now offer to supply you with EPDM, but none can rival our track record and experience. Our considerable expertise and experience have helped us to develop the RubbaSeal product range: designed with the competent DIYer in mind, we have sourced a comprehensive range of easy-to-use, great value products and accessories. Your DIY project is important to you AND to us - you can rely on our expertise and reputation. Our experienced team will offer you sound advice from the outset, and help you with everything you need to take your flat roof project through to completion. If you're at all unsure about tackling your rubber roof installation, then please give us a call for guidance - right from the start. Our RoofBot can calculate your dimensions for you, but by all means give us a call to double check if you're in any doubt. Here to help: there's a range of installation information and guidance on our website, along with downloadable installation pdfs and installation videos.

We are THE specialists in supplying EPDM rubber roofs.

Written by the company

We've supplied over 75,000 DIY flat roofs
We have already helped over 75,000 DIY customers renew their flat roofs — giving them peace of mind for 20 years. Our rubber roofing is highly durable, reliable and perfect for most residential and commercial flat roofs.

20 Year Membrane Warranty

50 Year Life Expectancy

50 Year Life Expectancy
Find the perfect solution for you: Techno Rubber comes with a 20 year manufacturer’s membrane warranty, giving you peace of mind and - more importantly - a watertight roof.

Contact info

Promotion box for RubbaSeal

Same day dispatch! Next day delivery!

Free next day delivery available on all orders when you spend £350+

4.7

Excellent

TrustScore 4.5 out of 5

396 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

very prompt delivery

very prompt delivery, with all items as specified. The material is good quality and fit for purpose.

4 September 2025
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Reply from RubbaSeal

Great to hear Tim & Mel: thanks for the fab review. Hoping the job goes smoothly for you, too. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Definitely use them again.

First time using this company and I will definitely use them again. Ordered a number of items to install a rubber flat roof to a large shed, never done one before. A couple of trim fittings missing, one call and they arrived in quickly in post.
Followed their videos and installation couldn't have been easier. Very pleased, good quality.

13 August 2025
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Reply from RubbaSeal

This is great to hear, Alan: thanks for the detailed review. Sorry that a couple of fittings were missing - that' not typical of our warehouse crew - and I'm really pleased we sorted it out asap for you. Really pleased you found installation so easy, even though you're not a pro! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great customer service

Easy to use website. Great service and fast delivery

11 September 2025
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Reply from RubbaSeal

Terrific: exactly what we aim for with every order. Thanks for the fab review! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Shed roof replacement.

The product is well suited for the job, my only problems were getting the product onto the shed roof (it was heavier than I imagined) and the tin of adhesive arrived damaged.
I did email about the damaged tin and the reply stated it would be ok as it wasn't leaking

1 September 2025
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Reply from RubbaSeal

Sorry to hear the tin of adhesive arrived damaged, John: if that ever happens again, a quick call to the office will get a replacement sent out asap. Hope the job went smoothly for you once you'd heaved it up to the roof - you've got decades of waterproofing for your roof now: thanks for choosing us for it. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Rapid service great product

Rapid service great product , V Happy

8 September 2025
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Reply from RubbaSeal

We're delighted to hear you're so happy, James: thanks for using us, and we hope the job has gone as smoothly as your transaction did. From the Team at RubbaSeal.

Rated 5 out of 5 stars
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Reply from RubbaSeal

This is terric to hear, Colin - thanks so much for taking the time to leave us a great review. We hope the job goes as smoothly as your purchase from us did! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Came in significantly cheaper than…

Came in significantly cheaper than other companies for the same products and was shipped the same day with 24 hour delivery. Very happy with product and service.

5 September 2025
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Reply from RubbaSeal

This is terric to hear - thanks so much for taking the time to leave us a great review. We hope the job goes as smoothly as your purchase from us did! From the Team at RubbaSeal.

Rated 4 out of 5 stars

Easy to use website

Easy to use website with good information. Ordering was simple. Website suggests next day delivery, which actually took four days with no tracking hence four stars. I would use this company again.

1 September 2025
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Reply from RubbaSeal

Thanks for your review, Mr Rushton: delivery is usually much quicker than that, so I'm sorry you had a longer wait than normal. We hope that the products met with your expectations and that the job has gone smoothly for you. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Good service

Easy to understand and follow the online ordering process. When I needed to speak to someone that was also easy and it makes a change for someone not to be passed along the line to get an answer. A truly one stop shop process. Also helpful when I had a question following delivery. The goods arrived the next day, just as quick as Amazon 😂

2 September 2025
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Reply from RubbaSeal

This is absolutely brilliant to hear, Martyn: we work really hard to make sure ordering is easy and that there's always someone to speak to when you need help or advice. Thanks so much for your great review and for your custom: we hope the job went well too! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great service ordered before 12 noon…

Great service ordered before 12 noon and delivered the next morning. Can’t ask for anything better than that . Excellent.

2 September 2025
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Reply from RubbaSeal

This is terrific to hear, Tom, and exactly what we aim for with every transaction. Glad everything was great for you. Thanks so much for your custom and for your review. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Lead valley replace

Rubba seal is a great company with a very good product I've used them several times before product is very easy to use works very well don't have to worry about any hot blow lamps these products have been in place for about 10 12 years and no problems at all very good delivery would recommend this company and we'll use again

26 August 2025
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Reply from RubbaSeal

This is absolutely terrific to hear, David: thanks so much for your detailed review, and your 5* rating! We're delighted that our products and service keep you coming back. Thanks so much for your continued custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Good service

The roof kit was of reasonable quality and competitive in price. The kit was dispatched and delivered in a timely manner.

1 September 2025
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Reply from RubbaSeal

Glad to hear everything was as you'd hoped, Edward: thanks for taking the time to leave us a great eview, and also for your custom. We hope the job went well for you! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Easy from ordering to fitting

Easy from ordering to fitting

29 August 2025
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Reply from RubbaSeal

Thanks for leaving us a great review: we're glad everything was so easy for you. Hoping the job goes just as well! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Delivered when said

Delivered when said. Gear all good so far.

28 August 2025
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Reply from RubbaSeal

Great to hear: thanks for taking the time to write us a terrific review, David. From the Team at RubbaSeal.

Rated 3 out of 5 stars

Rubber good quality

Rubber good quality. Received order in split delivery on separate days which was inconvenient. Wrong clips for gutter trim delivered therefore had to purchase extra to complete job. Received 6 gutter trim instead of 3 which seemed a waste.

18 August 2025
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Reply from RubbaSeal

Sorry to hear everything wasn't perfect with your order on this occasion, Eileen: we typically get 5 star reviews as everything is delivered super quick and the orders are perfect. Hopefully the quality and longevity of the rubber will make up for the shortcomings you experienced with the delivery on this occasion. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Fantastic all round service

User friendly site made ordering easy. Quick delivery date and we were kept updated all the way through.
Delivery driver was very helpful and friendly. Quality of materials is excellent... All round a great service and would definitely recommend these.

15 August 2025
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Reply from RubbaSeal

This is absolutely wonderful to read, and exactly what we work hard to achieve with every order. Thanks so much for leaving us a terrific review, and thanks too for your custom - we really appreciate it. Hoping the job goes well for you now, too! From the Team at RubbaSeal.

Rated 5 out of 5 stars

Returning customer

Prompt delivery if anything quicker than expected 😆.
Calculator works if anything generous on glues required! So perfect 👌
Used before so came back. One best prices out there.

11 August 2025
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Reply from RubbaSeal

Thanks so much, Stuart, for taking the time to write us such a fantastic and detailed review - we're delighted that everything works so well for you. Thanks, too, for your continued custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars
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Reply from RubbaSeal

Terrific to read, Leigh - thanks so much for taking the time to write us a great review. We really appreciate it, and we appreciate your custom. We hope the job goes smoothly for you too! From the Team at RubbaSeal.

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