Rubbastuff Reviews 202

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting their lightweight and compact design, making them ideal for various outdoor activities. The delivery service is frequently noted for being speedy and efficient, with many people receiving their orders promptly. However, some customers experienced issues with delivery, including delays or lost shipments. Additionally, a few people mentioned that the colors of certain products, like a specific bag, did not exactly match the online display, and that the size was smaller than anticipated.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, design, and practicality. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers praise the products for being well-made, sturdy,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the speedy and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought this super light and compact picnic blanket for a (in the end very wet) festival and it was brilliant! Not only did we get to sit on it and avoid the endless mud, it also became a rain shiel... See more

Company replied

Rated 5 out of 5 stars

I ordered two Pacmats to ship to The Netherlands, but unfortunately the Dutch postal service lost sight of my shipment. When I reached out to Rubbastuff they immediately got on the case, checking in w... See more

Rated 5 out of 5 stars

I really like my new picnic mat. It is pretty and it is practical, sturdy but wonderfully compact. I've already used it on a walking holiday - so lightweight to go into backpack, exactly what I needed... See more

Company replied

Rated 5 out of 5 stars

I'd like to say how much we enjoy using our train map picnic mat. Also to thank you for the excellent service when I lost my counters. The replacements have arrived so we can continue playing again.

Company replied


Company details

  1. #59 of 92 best companies in Outdoor clothing and equipment shop

Written by the company

PACMAT A new kind of picnic mat. Light, compact, water-proof and washable mats inspired by our experience of family life and a love of the outdoors. THIS COVERS EVERYTHING.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Nice little bag.

While the colours of this bag are not displayed exactly as shown on the ad, it could be a lighting issue so tweak your expectation if it's what attracted you. Also check the size, the measurements are on there somewhere. Otherwise this is a nice bag, good material, soft but strong and folds up nice and small. Can also use as a sit mat as it's waterproof.

7 May 2025
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Reply from Rubbastuff

I'm so sorry to read that you're not happy with your PACMAT bag. If you would like to return it to us we happy to refund.

The collection page shows scale and the product listing has the measurements. I'm sorry if you missed these. I will see what I can do to improve our listing. Thank you for the feedback.

Rated 5 out of 5 stars

quick postage of purchased items…

quick postage of purchased items although one of my orders was missed but it was then actioned on immediately.

2 May 2025
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Reply from Rubbastuff

thank you for taking the time to review us. Glad it all worked out.

Rated 5 out of 5 stars

Pacmats are really good product and lovely company to order from

I’ve been using the Pacmats for a couple of years now. Great to have when hiking outside and touring cities/towns etc when you need to sit down but ground/chairs are wet or grubby. Very robust and waterproof.
Very compact and fit in rucksacks or handbags.
Recently ordered a new one, so I can have one to leave in each bag! Had some questions on delivery, and Megan was really helpful getting it all sorted quickly.

2 March 2025
Unprompted review
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Reply from Rubbastuff

That's great to hear. Thank you very much for taking the time to review us.

Rated 4 out of 5 stars

Rubbastuff offers great products…

Rubbastuff offers great products perfect for outdoor adventures. Their mats are light, versatile, and excellently crafted in the UK. Delivery was quick, and any issues were swiftly resolved. Useful for various activities like wild swimming or picnics, with thoughtful designs. Highly recommend for quality and practicality!

22 February 2025
Unprompted review
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Reply from Rubbastuff

Thank you for taking the time to review us!

Rated 5 out of 5 stars

Positive experience

Rubbastuff were responsive, efficient and my order arrived promptly and as expected. Fab.

7 March 2025
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Reply from Rubbastuff

Great to hear. Thank you very much for taking the time to review us!

Rated 5 out of 5 stars

Had a wonderful experience

Had a wonderful experience ordering from rubbastuff. I was eagerly awaiting my delivery and was able to almost immediately correspond through the app and receive excellent personal customer service and update on my delivery date near Christmas! Im a delighted customer and will return again.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

We found what we wanted on the website

We found what we wanted on the website, purchased said item and it arrived safely a couple of days later. Some great playing cards for a bird crazy grandson.

2 December 2024
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Reply from Rubbastuff

Hope he enjoys them. Thank you very much for taking the time to review us.

Rated 5 out of 5 stars

Great useful product

Item arrived promptly. This is the 2nd Pacmat I have bought for a present. Great product, very good quality & really practical.

11 November 2024
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Reply from Rubbastuff

Great to hear. Thank you for taking the time to review us!

Rated 5 out of 5 stars

It’s a Present

Bought as a present so they’ve not seen it yet. May have to get one for me as I love it!

4 November 2024
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Reply from Rubbastuff

Hope you get to treat yourself. Thank you very much for taking the time to review us.

Rated 5 out of 5 stars

Beautiful picnic rugs

I ordered 2 picnic rugs, one for a Christmas present. I was amazed at how small the extra large rug could be packed. The colours are vibrant and it’s great that they can be pegged down. I’m looking forward to using my butterfly rug next summer on the beach with plenty of room for the dog too!

1 November 2024
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Reply from Rubbastuff

Glad to hear you have room for the dog too! Thank you very much for your order and for taking the time to review us.

Rated 5 out of 5 stars

Great picnic blanket

Great picnic blanket. Pegs handy too. Colourful and attractive. Love the poppy design. Looking forward to using in the summer.

4 November 2024
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Reply from Rubbastuff

Thank you for taking the time to review us.

Rated 5 out of 5 stars

Megan could not have been more helpful…

Megan could not have been more helpful getting our pacmat to us. As it was intended for a present, that was very important.

21 October 2024
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Reply from Rubbastuff

That's lovely to hear. Thank you very much for taking the time to review us.

Rated 5 out of 5 stars

Picnic blanket

Great picnic blanket for a larger family
Seems v good quality
Arrived on time

17 October 2024
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Reply from Rubbastuff

Thank you for taking the time to review us. Happy picnicking!

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