My watch Rolex daytona rosegold classic M101 rubber b white rug has a small dimple on it, I found it during installation, but l thought I wouldn't be able to see it after installation, but I'm a lit... See more
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Absolutely the best!!!!! Great experience every time I have been into there office. It’s a joy to come by and see what options they have.
Purchased a rubber strap for Submariner, from UK, online. Simple to navigate the website, find the right strap and work out size. Took just two days to arrive (to UK) with full tracking details being... See more
Company replied
I ordered a white rubber strap for my Tudor Black Bay Pro (Opaline dial). I received the strap and promptly put it on my watch. The fit and quality are excellent; however, it's just too youthful... See more
Company details
Written by the company
The Ultimate Rubber Strap made in Switzerland by leaders in the watch industry. Recognized worldwide for quality and innovation.
Contact info
United States
- 305-771-2369
- info@rubberb.com
- rubberb.com
4.1
Great
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant service
Brilliant service, quick prompt and well delivered. Beautiful fit on my bb58 and comfortable fit on the wrist
30 August 2023
Very responsive
Very responsive, but I don’t agree with paying shipping and a $20 restock fee for an item listed wrong.
Purchased several bands and will
Continue to.
30 August 2023
Reply from Rubber B - Official
Hello Jason,
Thank you for taking the time to leave your review.
You are explaining that you are disappointed about an item being listed wrong:
We do make it very clear on our website which buckles are compatible, including a pop-up BUCKLE INFORMATION button where photos and description are included. Plus, we are available for a live person (no wait) by telephone M-F / 9-5) if you have any questions that need an instant answer. ;-)
Regarding your complaint about the return fee:
This fee is not a punishment nor a profit mechanism. It only covers credit card fees and brand packaging losses, but does not provide revenue. Please understand that the Return Fee is only in place because banks are charging ridiculous fees to e-commerce merchants when customers purchase and again additional fees when they return - basically double tapping the merchants for every transaction in each direction. None of those fees are refunded to the merchant ever because the cc companies do not care about merchant loss. Big box giants such as Amazon and similar can absorb loss when customers change their mind about a product and wish to return. However, we have no room to do so. As a niche e-commerce site selling only one type of high-end product (versus large-box online stores we have all become accustomed to), return costs cannot be absorbed. These terms are listed on our website Return Policy, which is included during checkout and also on your email receipt.
Rubber B is a small brand, providing the absolute highest quality straps from the top Swiss factory (where luxury brands such as Hublot, Omega, Vacheron, Chanel, etc manufacture their straps priced at 2x to 4x higher than ours just because of their name). In order to meet the needs of as many customers as possible inclusively, RB has always provided our products as low priced as possible, which does not provide padding for losses on the return scale.
We understand with compassion that people need to be able to make returns, and we provide the fastest return process possible. We truly regret that we cannot cover the costs associated with them, and we do apologize for any inconvenience this may cause.
In any case, we are sorry that you experienced this misunderstanding and we do thank you again for your interest in Rubber B!
Sincerely,
Customer Service
🇨🇭❤️🇨🇭
Celebrating the Rubber B twelve-year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
Band looks and fits great
Band looks and fits great. Delivery was quick. Great product. Will be back for more.
30 August 2023
An Excellent Option for Rubber
I’ve tried Vanguard as well as Zealande straps before pulling the trigger on a RubberB. Both were great straps but I finally bought my first Rolex and I wanted to go a little upmarket for it. The RubberB strap is just as good as the others when it comes to material and fitment but surpasses them in a small but important metric. The free-floating keeper on the RubberB stays where I put it! On the others I was constantly putting it back where I wanted throughout the day. It’s supple yet strong and looks great. I’m very happy with my purchase. Also, it fits my 17cm wrist perfectly.
29 August 2023
Great material.
29 August 2023
Quick turnaround and mailing time
Quick turnaround and mailing time. Very comfortable. High quality. Easy to install
28 August 2023
website was easy
website was easy
Check out was fast
Product arrived fast
easy and amazing
28 August 2023
Unmatched quality
I really like the design and quality of the RubberB straps that I ordered for my Aquanaut. I hope RunnerB makes their rubber compound just a tad softer and more pliable, but no complaints with my latest purchase whatsoever. Shipping was quick, despite being international.
25 August 2023
Did what it said on the can
Did what it said on the can. Very prompt delivery. Still need to see how durable the product is. Looks and feels great.
25 August 2023
The band was awesome and should include…
The band was awesome and should include the PINS.
25 August 2023
I am a watch collector , Great products
I am a watch collector and have bought many straps for diferent watches allways on time delivery and quality fit and product.
24 August 2023
Impressed on process
Impressed on process. I really like my strap. Strap is really comfortable and perfect fit for my Black Bay!
25 August 2023
The Dream Strap is Perfect
The Dream Strap is exactly that, a DREAM! Perfect design. Now time to release more colors.
24 August 2023
Excellent service and fantastic…
Excellent service and fantastic technical support, it’s a classic example of you pay for what you receive. In this case, a superb product backed by a great service, thanks Rubber B
23 August 2023
Great product. Great customer service.
Wasn’t sure what size to get, I sent a couple photos of my watch to customer service and their recommendation was perfect. I received my Rubber B and it exceeded all my expectations.
23 August 2023
Zero gap between the case and strap
Zero gap between the case and strap, very comfortable. Worth the price if it doesn't wear out long term.
23 July 2023
Wonderful change to my Submariner
I have owned the 2 tone submariner for 30+ years and have not been wearing it much the last few years. A Rolex dealer suggested trying Rubber B band to change things up. Their headquarters happened to be nearby in Miami so I reached out online and Dominique replied straight away and I made an appointment to come to the store. Upon arrival Dominique greeted me and showed me all the choices. I made my selection and they changed my band out for me and I have been wearing it every day ever since. Great quality band, fits perfectly and I have been wearing it daily ever since. Than you Rubber B
2 August 2023
Reply from Rubber B - Official
Hello John,
Thank you for sharing your experience of the service you received at our Lincoln Road showroom.
We are pleased to offer our luxury products to outstanding people such as you, and we wish you many years of continued enjoyment with your Rubber B!
Sincere Best Wishes,
Your RB Customer Service Team
🇨🇭❤️🇨🇭
Celebrating the Rubber B twelve-year anniversary since launching the first-ever integrated straps for Rolex watches in 2010!
#MakeYoursMemorable
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