Rubberonline Reviews 

177
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the incredibly fast delivery services and the outstanding quality of the items received for home and business uses. Many people also highlight the exceptionally helpful customer service team and the smooth website ordering process that makes all purchases completely effortless. Some reviewers were not happy with specific product aspects, mentioning that items occasionally differed from the listed online specifications or experienced unexpected wear over time. A few consumers noted that return policies or guarantees might feel somewhat limited when addressing these occasional issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality of items such as... See more

Service

Reviewers highlight positive aspects of service, describing it as efficient, fast, and hassle-free from start... See more

Quality

People report positive experiences with quality, highlighting that items are sturdy, well-made, and exceed... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive promptly and... See more

Order

Clients share positive opinions on order, highlighting quick delivery times and high product quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more

Company replied

Rated 5 out of 5 stars

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more

Company replied

Rated 5 out of 5 stars

Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more

Company replied

Rated 5 out of 5 stars

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more

Company replied


Company details

  1. Rubber products supplier

Written by the company

Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(177)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient beyond Words

Quick, efficient and amazing quality!

5 December 2024
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Lario! Thank you for your fantastic review! We're ecstatic to hear that you found our service quick, efficient, and of amazing quality. Your satisfaction is our top priority, and it's great to know we hit the mark. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good product

Good product, good service

4 December 2024
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Armand! Thanks for taking the time to share your feedback! We're so glad to hear that you're happy with the product and our service. It’s great to know that we met your expectations, and we look forward to providing you with even more great experiences in the future!

Rated 5 out of 5 stars

Your feed back and updates on the order…

Your feed back and updates on the order and then the Product 100% well done !!!

26 November 2024
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Reply from Rubberonline

Hi Stephen! Thank you so much for your thoughtful review! We’re so glad to hear that the updates and communication around your order made a positive impact, and that you’re happy with the product. Your satisfaction is truly our priority, and it means the world to us that we hit the mark for you. We really appreciate your kind words and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Quick delivery,good communication

Quick delivery,good communication, great strong product

26 November 2024
Rubberonline logo

Reply from Rubberonline

Thank you for your fantastic review! We’re so glad to hear that you were pleased with the quick delivery, communication, and the quality of the product. We take pride in offering great service and durable products, and it’s great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Fantastic product and service

Fantastic product and service. Thank you.

26 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Rene! Thank you for the wonderful review! We’re so glad to hear that both the product and service met your expectations. It’s our goal to provide top-quality experiences, and your feedback truly makes our day. We’re grateful for your support and can’t wait to assist you again

Rated 5 out of 5 stars

They are very professional and the…

They are very professional and the quality of work is superb! Thank you for executing our doormat as we envisioned it!!

26 November 2024
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Reply from Rubberonline

Hi Jacqui! Thank you so much for your wonderful review! We're delighted to hear that you’re happy with the quality of our products and that we were able to bring your vision for the doormat to life! It was a pleasure working with you, and we truly appreciate your trust in us. Your kind words mean the world, and we can't wait to collaborate with you again in the future!

Rated 4 out of 5 stars

Quick and no hassles!

26 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Karen. Thank you for taking the time to share your experience! We're so glad to hear that everything was quick and hassle-free. Making the process easy for our customers is always our top priority. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent and glad about follow up…

Excellent and glad about follow up after delivery

8 November 2024
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Ilsa! Thank you for your fantastic feedback! We're so glad to hear that you were pleased with both the product and our follow-up after delivery. We believe staying connected with our customers is important, and we're happy it made a positive impact on your experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Exceptional Service and Quality Products!

I recently had the pleasure of using Rubberonline, and I’m thoroughly impressed. The service was seamless, with prompt responses and excellent customer care throughout. The products are of exceptional quality, meeting and even exceeding expectations. Their website is easy to navigate, making the entire purchasing process hassle-free. I highly recommend Rubberonline for anyone seeking top-notch products paired with fantastic service!

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Nicolette! Wow, thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear that your experience with Rubberonline was so positive. It means a lot to us that you found our service seamless, our products top-notch, and our website easy to navigate. Your recommendation truly warms our hearts, and we’re grateful for your kind words. We can’t wait to serve you again soon!

Rated 4 out of 5 stars

It was quick and easy

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Aaron! Thank you for sharing your experience! We're delighted to hear that everything was quick and easy for you. We strive to make the process as smooth as possible, and it's great to know we hit the mark. Looking forward to helping you again soon!

Rated 5 out of 5 stars

Placing a order is easy and feedback…

Placing a order is easy and feedback prompt. Delivery much faster than expected and product quality is really good.

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi! Thank you so much for your kind words! We're thrilled to hear that you found the ordering process easy and that the delivery exceeded your expectations. It's great to know you're happy with the product quality as well. We truly appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

quick and efficient

quick and efficient

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Richard! Thank you for the great 5-star review! We're so glad to hear you found our service quick and efficient. We always aim to make the process as smooth as possible for our customers. If you need anything else, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Love my new Tatami mats

Love my new Tatami mats. Great service and communication from Rubber Online.

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Pierre! Thank you for the amazing 5-star review! We're so happy to hear you're enjoying your new Tatami mats. It's wonderful to know that our service and communication made a positive impact. If you need anything else, we’re always here to help. Thanks again for choosing Rubber Online!

Rated 5 out of 5 stars

Brilliant fast friendly service

Brilliant fast friendly service. Easy to reach. Delivery came swiftly. All in all a great experience thank you!

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Maria! Thank you for taking the time to leave such a wonderful review! We’re delighted to hear that you had a seamless experience with our service, from the ease of communication to the swift delivery. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to the opportunity to serve you again in the future!

Rated 5 out of 5 stars

Good quality on the product ordered

Good quality on the product ordered

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Thabisile! Thank you for your 5-star review! We're so glad to hear you're happy with the quality of your product. We always strive to provide the best, and your feedback reassures us that we're on the right track. If there's ever anything more we can do to enhance your experience, don't hesitate to reach out! We truly appreciate your support.

Rated 5 out of 5 stars

Quick and simple

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Pamela! Thank you for the great review! We’re so glad to hear that you found the process quick and simple. Your satisfaction is our top priority, and we’re always here to make things as easy as possible for you. If there's anything else we can assist with, feel free to reach out anytime!

Rated 4 out of 5 stars

Good experience

Good communication during the hole proses. Fast delivery and good product. if you buy online you never know who the experience will be but with your team I was pleasantly surprise

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Frans! Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us exceeded expectations. At RubberOnline, we’re committed to clear communication, fast delivery, and top-quality products — and we’re so glad we were able to deliver on all fronts for you. Your feedback means the world to us and motivates us to continue providing exceptional service every time. We truly appreciate your trust and look forward to serving you again soon. Thanks for choosing us!

Rated 5 out of 5 stars

Ramp mats

Great, sturdy and fit for purpose

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Chris! Thank you for the amazing 5-star review! We're so glad to hear that the ramp mats are just what you needed. Your feedback truly energizes us to keep delivering top-quality products. If there's anything else we can assist you with, please don’t hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars

Great Service and Quick delivery

Great Service and Quick delivery. Thank you

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi Brent! Thank you for taking the time to leave such a positive review! We're so glad to hear you were happy with both our service and the quick delivery. It’s always our goal to provide a seamless experience for our customers, and your feedback means a lot to us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very happy with their service and wide…

Very happy with their service and wide product offering.

4 November 2024
Rubberonline logo

Reply from Rubberonline

Hi! Thank you so much for your fantastic 5-star review! We're beyond excited to hear that you’re happy with both our service and the wide range of products we offer. Your satisfaction is our top priority, and your feedback drives us to keep delivering the best possible experience. We truly appreciate your support and can’t wait to serve you again in the future!

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