RUBI Reviews 1,009

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I bought this saw as a step up from the usual decent rated diy type that I’ve previously used. It’s definitely a marked improvement in build quality and design and cuts very well the tiles and s... See more

Company replied

Rated 5 out of 5 stars

I have been extremely satisfied with all the items that I have used that are made by Rubi. There is a consistent quality and reliability that I can depend on for the beat project outcomes. With onlin... See more

Rated 5 out of 5 stars

I had a few technical questions for a Rubi tile cutter I had bought, and Rubi's phone operator directed me to a guy named Eddie in the Miami location. He took the time to video chat with me and gave m... See more

Company replied

Rated 5 out of 5 stars

The saw works great. The rubber shoe at the bottom of the water hose really keeps the blade wet which helps with the cut. With big tiles the water is always going to tend to run off and not get redire... See more

Company replied

Company details

  1. Tool manufacturer

Written by the company

RUBI is the world's leading manufacturer of premium tiling tools, including tile cutters, wet saws, diamond blades, drill bits, and related construction tools. RUBI Group is headquartered in Rubí (Barcelona, Spain), with 11 subsidiaries and 2 production and logistics centers. The RUBI brand is present in more than 120 countries, thanks to a strong network of subsidiaries and branches across 5 continents. Currently, RUBI Group designs, manufactures, and distributes tools and equipment for the construction industry, specializing in solutions for the proper installation of ceramic and other building materials.

Free warranty extension

Free warranty extension on selected products if you register them

For more than 12 years, RUBI CLUB has been rewarding tilers with free warranty extensions and exclusive access to promotions, content, and events for RUBI CLUB registered members.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Tile cutter looks well made,haven’t…

Tile cutter looks well made,haven’t used it yet. The storage box, does not hold the fence in its snap in spot. It falls out and flops around inside the storage box, and I’m only moving it around in my garage. It needs straps to hold the fence in place. Also a wheel kit for the storage box would be nice.

8 July 2021
Rated 2 out of 5 stars

I needed a new tile cutter for small…

I needed a new tile cutter for small tile backsplash projects and got the Rubi # 14949 17" speed cutter. On the 2nd cut the cutting wheel arm snapped in half. I spend some time on their website to register and email them and asked for a replacement part. Haven't heard back .

1 July 2021
Rated 1 out of 5 stars

Never ever buy any tools.WE GET 1…

Never ever buy any tools.WE GET 1 machine but some thing was wrong and I had to wait 28 days for the engineer so I paid for other one but I cloud not refund the first one I do not believe how they treat customers. No RETURN WHEN U PAY U ARE DONE

28 June 2021
Unprompted review
Rated 5 out of 5 stars

Having to get set up for working with…

Having to get set up for working with large format tiles and also marble and granite on various jobs. I went with rubi tools! From TC125 to the diamond polishing disc, have given me better results than expected and videos on tools and how to use helped me purchase right products for the job!

27 June 2021
Rated 1 out of 5 stars

Don't bother emailing them

Don't bother emailing them. They don't answer. I have been using Rubi Tilecutters for more than 30 years.
2 years ago they discontinued the most important accessory for the Rubi TS: The measuring rod, so that you quickly can cut tiles longer than the 8 cm on the cutter.
I have been writing them several times; they don't care.
Maybe I should switch to SIGMA instead.

20 June 2021
Unprompted review
Rated 5 out of 5 stars

Have had a rubi manual cutter for over…

Have had a rubi manual cutter for over 30 years still going strong, just need to replace the wheels every now and then. I’m a multi trade not a tiler , have just bought a rubi electric tile cutter, did not really think about any other brand as I think it’s the best brand

17 June 2021
Rated 5 out of 5 stars

My Rubi TX 710 Max was purchased to cut…

My Rubi TX 710 Max was purchased to cut some class 5 porcelain tiles that my trusty old Novi cutter couldn't handle. To say I was mightily impressed would be a fair understatement. The Rubi cut easily and very cleanly!! I seriously doubt that there's any tile this won't cut

12 June 2021
Rated 4 out of 5 stars

On the whole I like your products

On the whole I like your products, however I have been unable to buy direct from you which I don’t know why I have to go through other companies that you supply to Which in turn creates problems with delivery times and prices fluctuate.

Also I bought a DC 1200 Tablesaw how does a couple of weeks and the sticker is coming off 😢😂

6 June 2021

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