Easy to talk to adviser and query sorted quickly. Table very easy to assemble, chairs already in one piece which was a pleasant surprise. Delivery driver very helpfully delivered to my garage. Most ti... See more
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the package was delivered safely and when promised . Reasonably easily assembled by one person. Problem with one fixing bolt which cross threaded, The table itself is good quality and looks very go... See more
I was really struggling to find garden furniture without a very long delivery lead time. Found the Nardi anthracite table and 6 chairs that was ordered and delivered within 2 weeks. On arrival ther... See more
Rubys garden boutique continues ot offer excellent service. having bought 1 Glatz garden parasol last year, I bought another this year to shade more of the patio. OK I could have bought something chea... See more
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My garden furniture is lovely
My garden furniture is lovely. It arrived well packed and was easy to assemble. I have had a quick reply to an enquiry.
Good service.
Excellent customer service will use…
Excellent customer service will use this company again
Nardi red patio table
I gave Ruby’s boutique 5 stars as the quality of my item was really good and the service was as they promised. I will definitely buy here again.
Trabella Scirocco Sun Lounger pack
Trabella Scirocco Sun Lounger pack
Very pleased with the sun loungers from Ruby's Garden Boutique
We were kept up to date with the delivery schedule.
The Loungers are a great colour and very sturdy. They will accept quite Large Sun Lounger cushions.
They are also stackable for easy storage or space saving.
I have spent a lot of time looking for the right loungers ,and I am happy I found these at a good price too.
I would definitely recommend them.
We could just do with a bit more sunshine .
Second time/year of ordering Nardi…
Second time/year of ordering Nardi garden furniture from Ruby’s. Products are great quality and the service is excellent, thank you!
The item in question was ordered and…
The item in question was ordered and delivered to us in a very professional manner, and was of good quality as described.
Very good
Very good, quick and excellent service even in these difficult times.
Delivery was on time as planned. Polite and friendly delivery person.
Update from Kim, the manager very useful and welcomed.
Best of all I am very happy with my new garden dining table and chairs. Many thanks.
Bistro table from Rubies March 2021
Bought a bistro table from Rubies. Was informed all throughout the order and delivery process. The table was delivered well before the estimated date with an email the previous day to notify me. The table was very well packaged and survived the delivery in perfect condition. Looking out for a set of chairs to complete the set and definitely will use Rubies again.
Great quality sun loungers
Great quality sun loungers. Delivery took a while but they arrived well wrapped up. Very comfortable and lovely design.
A great product and superb service
A great product and superb service, especially from Kim...and speedy delivery. Delighted
Ordered a stone patio table
Ordered a stone patio table, was 10 days later than first promised. When it turned up was damaged and below advertised standard. Initially response was good then had to chase three times for any response.blamed on supplier. Unfortunately I did buy from supplier buy Ruby’s. Was told as it was a “Rustic” design this was the standard expected. However the “Rustic” design was actually a grinder cut on the tiles in centre of table.Could not get a replacement and had to wait in two full days for the table to be collected!! As on first day driver just didn’t turn up. Second driver got me to carry to truck. I was refused to refund until they received the table! We got refund 3 weeks after first receiving faulty item. Absolutely awful customer service. Avoid at all cost!!!! Had to deal directly with supplier to get anything done!! I see nobody from Ruby’s Garden Boutique has any comments over negative review and doesn’t publicise this incompetent and un-helpful customer service!
Excellent company to deal with.
Excellent company to deal with.
They kept me well informed about availability and delivery times.
We had an issue with one item which was not the fault of Ruby’s Garden Boutique and they dealt with the matter quickly and efficiently.
Lovely table for the garden and staff…
Lovely table for the garden and staff were always helpful
Excellent service
Rubys Garden Boutique offers excellent service. I was impressed by the up to date communication to keep you informed of your order. There was a problem with delivery but was sorted out efficiently. I would recommend.
Nardi garden lounger
Nardi garden lounger ordered, delivered on time and in perfect condition- am delighted with the product and very impressed by Ruby's Garden Boutique customer service.
great service great product
Excellent interactive Customer Service…
Excellent interactive Customer Service at every stage - emails and questions answered prior to purchase. Call from warehouse just prior to despatch made 'getting it right' straightforward. Product arrived in expected timeframe, undamaged. Recommended as a supplier.
Very good company to deal with
Very good company to deal with, very efficient and excellent customer service. Definitely recommend Ruby's Garden Boutique.
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