Really efficient with their delivery and communication, very impressive. The guys reply extremely quickly to emails and products are shipped insanely fast. I have been using the RU for about two m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast delivery and does what it's supposed to do! I've been using for 4 months and my hair loss has stopped and temples are looking a bit thicker! Excited to see where I'm at by 6 months. These guys ar... See more
2nd review after another 6 months usage, wow 🤩 all I can say is wow! I’d previously tried Minoxidil, finasteride, and various wonder cure shampoos and all did nothing. I took a video of my head befor... See more
One of the best customers services you will ever experience. Ive buying their RU solutions for 6 months, its right dosed and improved my hair a lor. Decided to change a but and buy the powder to make... See more
Company details
Written by the company
We are the number one vendor of affordable, pure RU58841 powder and solution. All of our products are third party tested and created using the highest grade ingredients. We offer fast domestic and international shipping and 24/7 customer service.
Contact info
RUdirect, Kemp House, 124 City Road , EC1V2NX, London, United Kingdom
- support@rudirect.co.uk
- rudirect.co.uk
4.7
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great seller RU58841 Ready made 5% good…
Great seller RU58841 Ready made 5% good Quality and very Quick delivery many thanks.
31 December 2024
Ordered 30ml 5% bottle
Ordered 30ml 5% bottle. Very strong smelling stuff. I had side effects with finasteride but with this RU there have been none so far. It hasn't been long enough to see any results on hair yet but I'm hoping it will at least slow down hair loss.
28 November 2024
Customer service is very good
Customer service is very good ! My recent order was delayed because of local postal strikes in country and potentially lost in transportation but company did not hesitate to send out another order. Product is very good and they are very abiding to customers. Great company !
29 November 2024
Unprompted review
Great company for RU in the uk
Great professional company! Have bought RU here twice and it’s always been perfect. Thanks
30 August 2024
EDITED REVIEW: (former: Unfortunately, no success in reaching customer service yet)
Edit: Received my reply and will follow up on my experience after my first purchase, thanks guys.
Former: I have heard plenty of good things about RuDirect's products and wanted to try them out for the first time. Unfortunately, none of my enquiries were answered within two weeks, which understandably leaves me with a bitter aftertaste. If it's about customer service and they seem to ignore it, what are you supposed to think about the product quality etc.?...
20 September 2024
Unprompted review
Reply from Rudirect
Hi Gilles,
Apologies for the late reply - we have been receiving a high volume of enquiries and have prioritised those relating to delivery. Your email has now been addressed.
All the best,
RUdirect team
Quick response to questions and quick…
Quick response to questions and quick shipping
29 October 2023
Excellent
Excellent, they respond immediately, price is very good and customer service is amazing and the quality ist also excellent!
5 August 2024
Very Goodyear product
19 August 2024
Unprompted review
Works like a charm
Ru58841 5% has successfully kept my hairline intact while blasting steroids and brought back what little was lost on cycle when coming off. Highly recommend for anyone with hairline issues.
14 August 2024
Unprompted review
Reply from Rudirect
Hi Vincent,
Thank you for your feedback. Please be aware that the hair follicle life-cycle is approximately 90 days. Changes in hair growth are unlikely to manifest until at least 1-3 months.
All the best,
RUdirect team
this RU is trash
this RU is trash. i've bought two times with a gap in between due too the lower price. Both times i started using ru from rudirect my hair started thinning and falling out heavily. when i started ru from another shop my hair started too grow back. Dont fall for this scam company.
10 July 2024
Unprompted review
Reply from Rudirect
Hi Dennis,
You have just reviewed another company's RU58841 (MV supplements) writing exactly the same as you have written here, and we can't find evidence of you having ordered from us at all. Please stop posting fake reviews.
Our whole product line is regularly third party lab tested. All lab test reports are posted on our website with verification keys to confirm their legitimacy. Alternatively you can send our RU58841 to any local lab testing service in your country to confirm its purity.
All the best,
RUdirect team
Great supplier and prompt service
Great supplier and prompt customer service. If you are looking for a credible supplier of the RU58841 solution this is the place.
Ordered from Amazon initially and also directly on their site, trusted and reliable!
21 June 2024
5* quality
Amazing stuff! noticed my hairline was going a bit on each side, so used the ru and minoxidil bundle. first 6months was looking a lil whispy where the hair fell out, forward 1year+ it’s all pretty much back to normal. Can’t fault them with there products 5* WELL DONE! And thank yous for the great survive.
24 March 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.