Rugby Radios (UK) Limited Reviews 152

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Brought a Dab+Radio from this company .The power connector broke .contacted them and they sent out a replacement radio and a pre paid returns label and bag. Unfortunately the replacement was also f... See more

Rated 5 out of 5 stars

I am a Rugby Union assessor and I am in radio comms with referee whilst assessing them. My society provided a German made set which failed four weeks ago. The replacement failed immediately. I deci... See more

Company replied

Rated 3 out of 5 stars

Pretty normal experience in general. Small issue with issuing headphones, they said they sent out replacement but ive had nothing. Assuming they rekon I'm trying to scam them out of £1.50 lol Initi... See more

Rated 5 out of 5 stars

Quality products at very competitive prices. The Rugby Radio team always exceed my expectations with helpfulness and knowledge. Any problems are sorted very quickly. There items are always well packag... See more

Company replied

Company details

  1. Electronics Company

Written by the company

Providing communications equipment to schools, sporting bodies, individual officials, and broadcast businesses


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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Rated 1 out of 5 stars

Terrible customer service with awful…

Terrible customer service with awful grammatical skills! - I asked the same question on repeat to which they failed to even answer me, about their scanning directory being out of date. I have wasted £15 on this.

27 March 2023
Rugby Radios (UK) Limited logo

Reply from Rugby Radios (UK) Limited

Dan, thanks for the feedback. We have offered you a refund and I appreciate you don't feel happy about the quality of the database.

Rated 5 out of 5 stars

Really helpful team

Really helpful automated purchase system

16 March 2023
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Reply from Rugby Radios (UK) Limited

Scott, thank you - we try to keep things simple and straightforward

Rated 5 out of 5 stars

HRD 737 receiver

Fast and efficient service, fantastic communication and speedy delivery. Nothing bad. All good.
Thank you.

17 March 2023
Rugby Radios (UK) Limited logo

Reply from Rugby Radios (UK) Limited

Bill, thank you - we loved your order it was the first one managed by a new member of the team, and they got it right !!!

Rated 5 out of 5 stars

Quality products at very competitive…

Quality products at very competitive prices. The Rugby Radio team always exceed my expectations with helpfulness and knowledge. Any problems are sorted very quickly. There items are always well packaged and despatch very quickly. I have bought many of their radios without any problems. I look forward to buying more in the near future.

16 March 2023
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Reply from Rugby Radios (UK) Limited

Geoff, thank you as ever sir !

Rated 5 out of 5 stars

Radio is great despite poor…

Radio is great despite poor instructions
Arrived late due to snow but worth waiting for

13 March 2023
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Reply from Rugby Radios (UK) Limited

Peter, the curse of the mandarin sadly, and to help Jonathan is learning and speaking mandarin daily now to help avoid these issues going forward

Rated 5 out of 5 stars

Rugby Radio experience

Purchased twice (so far), and very happy with the range of devices, the communication and quick service.

I would not hesitate to recommend them.

6 March 2023
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Reply from Rugby Radios (UK) Limited

bless you Julian, thank you come again please use the code SHIPFREE for free delivery in the future

Rated 5 out of 5 stars

ordering system perfect

ordering system perfect, delivery as stated. WELL DONE,

2 March 2023
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Reply from Rugby Radios (UK) Limited

John, phew, thats working then ! ... thank you sir - please use the code SHIPFREE for future orders and avoid the shipping costs.

Rated 5 out of 5 stars

Efficient and timely delivery

Efficient and timely delivery. Value for money. Real contact details after ordering on eBay. So second item ordered direct. Thanks.

21 February 2023
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Reply from Rugby Radios (UK) Limited

Mr & Mrs M, thank you both so much. Going forward please use the code SHIPFREE for any orders to avoid the costs.

Rated 5 out of 5 stars

Excellent purchase

I am a Rugby Union assessor and I am in radio comms with referee whilst assessing them. My society provided a German made set which failed four weeks ago. The replacement failed immediately.

I decided to buy my own set which I have used once. It seems to be so much better than the Society offering. Volume control is better, sound reproduction is clearer and crisper and does not fade. The list of accessories that came with it is incredible. Excellent product.

18 February 2023
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Reply from Rugby Radios (UK) Limited

Bob, always a pleasure and I remember when you assessed me on exchange a few years back. Thank you for working with us. Mike Patz sends his regards from the RFU.

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