Ruggable UK  Reviews 

Ordering went fine but very poor communication since then. You told me last week that my parcel is on the way but the code isn’t working with Evri so no updates… this is pretty poor to be honest for an expensive rig.

Very happy with our rug, it looks great in our living room. Also very happy with the quick response to query we had.

Love the products and the great customer service. They deliver promptly, respond quickly and are generally great to deal with.

The quality just isn't there. I understand that is is a low price so I can't expect the quality to be super high, but I was shocked at how bad it was. I think charging people to view a poor quality item after seeing a deceptive picture online is a very risky strategy. I wouldn't order from this company again but I have no reason to think that they are intentionally dishonest. They don't appear to have a clever way of mass producing or sourcing decent quality budget rugs from what I saw. That is what I hoped for. I have seen other washable budget rugs that are miles better in my opinion. Their communication and ordering was easy and efficient, as was the returns system despite it costing me money.

Amazing rugs my second lot, well worth the money, quality is exceptional and the stain resistant is phenomenal, I had beige rugs in heavy traffic and they never changed xx

Great designs, rugs come in all sizes, machine-washable. Customer service good and early notification of offers if you opt for it.Happy to recommend.

Lovely rugs which arrived when they said they would

Not worth over £300 at all. Dull colours, cheap material. They say we’re making your order as if it’s a big task for them when it’s obviously cheaply machine made, good marketing working well for them. Highly disappointing. My advice is go somewhere else and you’ll get better for that money, thin plastic feel to the rug not quality. Imagine an office flooring that kind of material. Horrid.

Great 2nd rug, allows us to change from one to another when being washed!

Love the product. Great customer services, they responded well and very quickly to a query I had.
All good, can't fault. I found the product a bit pricey but I am totally satisfied. Its new so no experience in washing it, folds up very small but opens to cover a large area, amazing.

Easy to order, fast delivery and good customer service. Quality rugs!

Arrived promptly.
Very good quality
And love the stylish design

Great service and lovely carpet…. It has changed the feel of the lounge immensely.

Beautiful rug and great service

When I heard that Rixo were collaborating with Ruggable, I was keen to see what the designs would look like and I really liked the result. I purchased a runner for my hall and it is striking and stylish. It also seems to be hard-wearing. I haven't washed it yet, as it is new, but I'm sure all will go well! Very happy with my rug. Will certainly uy another one at some point.

I had a problem with the rug I bought. Ruggable sorted it immediately - absolutely first-class service. And the rug is beautiful. Will definitely buy from this company again.

I ordered the rug in the cream colour, but the one that arrived looks nothing like cream. It has a strange blue tint and is completely different from the photos online. Customer service has been helpful so far and confirmed it was the correct product. I’ve requested a refund and am currently waiting for the return label. The product listing definitely needs updating, or the item should be removed from the website to avoid misleading customers.

I have 6 runner rugs in my home - all practical as I keep 2 dogs. Lovely company over so many years. I have only 2 rug backs ( even though free with each purchase I declined some as I thought that 2 would suffice for me to use to wash and change the tops.
I am noww88yrs with deteriorating eyesight and ordered another rug
Unfortunately in error I must have ticked that I already had a backing.when ordering the new rug which was delivered without the essential backingi pad ( essential this time as I have at present only2 backings for 6 rugs --and needed the third.)
I appealed to customer services as soon as I could to explain my error and asked if it was too late to ask for the backing
I offered to pay for one if after the company considered my circumstances and error . they were helpful and directed me to the purchase of a runner backing .cost £89!!!
I N0W HAVE RUG WHICH I AM UNABLE to use unless I pay another£89.!! Phew!!
I have been a good customer of Ruggable but am so dissappointed
Having referred many of my friends to this company in the past who have always supplied my lovely rugs !
Hazel Bailey
Just had e- mail from Ruggabl!!!!!e that if I purchase another rug I will have the backing included!!!! .

4 weeks in and I still love my Ruggable. There were so many beautiful designs to choose from that it was difficult to pick. I’m using mine in the bedroom in a laminate floor. It laid down beautifully straight from the box and transforms the room. It’s easy to vacuum with my shark. Good to know I can wash it at the launderette too!

The delivery of the rug was as communicated.
Very nice design looks absolutely wonderful in my living room.