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Rugiet Reviews 1,424

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 838 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as effective and a "game-changer" that delivers on its promises. Many appreciate the quality of the product, noting its quick action and lasting effects, which significantly enhance their intimate lives. The customer service and staff also receive high praise for being professional, helpful, and resolving issues efficiently. People find the overall user experience, from consulting with doctors to receiving the product, to be easy and painless. However, some customers were not happy with the user interface of the online platform, finding it difficult to manage subscriptions. A few other people also felt that the product's taste and the dissolving experience were unpleasant. There were also occasional reports of inconsistent batches, with some products arriving melted, and a small number of users experienced side effects or found the product ineffective for their needs.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its effectiveness and game-changing... See more

Quality

Customers consistently note positive experiences with quality, with many describing the product as effective... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting representatives as extremely... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process extremely easy online,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This stuff works! It doesn’t come with some of the side effects of other ED meds, like stuffy nose or lightheadedness. It melts quickly & takes effect within minutes. I like that I can easily go more... See more

Company replied

Rated 4 out of 5 stars

Excellent product - does exactly as it's designed, but is quite expensive. My only complaint is that this product is expensive, far more than any competitor's in this space. However, it does work as a... See more

Company replied

Rated 4 out of 5 stars

The stuff is effective, if proper preparations are observed. Abstaining from sexual activity for 3 days prior to usage yields the best (great, amazing, rock hard) results. If this timing isn’t observe... See more

Company replied

Rated 4 out of 5 stars

The product works but is very expensive. After taking this for more than two years the price has increased to over $308 for 3 month supply. At this rate I’m not sure they will survive when sildenafil... See more

Company replied


Company details

About Rugiet

Written by the company

Redefining confidence & intimacy. Clinically proven treatments to keep you at your physical & mental peak.

Rugiet Ready is the next generation of E.D. treatment. It works up to 5X faster than pills and chewable tablets thanks to its sublingual delivery form, which melts under the tongue where the medicine directly enters the bloodstream, bypassing the liver and digestive system.

Rugiet Ready can allow for faster rebound times between rounds, as well as multiple rounds. Plus, it's custom made for you in the USA. Each dose contains up to 3 ingredients: sildenafil + tadalafil + apomorphine. You have access to a board-certified doctor through a secure inbox if you need to adjust your dose at any time, or if you have any questions or concerns. When you first order Rugiet Ready, your doctor will take 24 hours to evaluate your answers to the online medical questionnaire. If approved for a prescription, your order is sent to your door 48 hours later. Your future orders will be shipped 48 hours after processing.

We offer subscription plans so you don't have to hassle with reordering every time you need a refill. These plans also offer significant savings.

For more information, call or email Customer Care:

1 (855) 581-9620
customercare@rugiet.com

M-F 8:30am - 5:30pm CT

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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2-star
1-star

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Rated 4 out of 5 stars
Rugiet logo

Reply from Rugiet

Thanks for your feedback and for choosing Rugiet Ready! We’re glad to hear the product has been working well for you overall. We’re always focused on improving consistency and delivering the best possible experience every time. If there’s anything specific that didn’t meet your expectations, our Patient Support team would appreciate the chance to learn more and help however we can.

Rated 5 out of 5 stars

The customer service from Taylor and in…

The customer service from Taylor and in giving me confidence in the companies practices.

6 May 2026
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Reply from Rugiet

Thank you for sharing this! We’re glad to hear Taylor was able to support you and help reinforce your trust in how we operate. We’ll be sure she sees your kind note—she’ll really appreciate it.

Rated 4 out of 5 stars

I've had a great experience so far the…

I've had a great experience so far the company has answered pretty much all of my questions promptly and continue to keep me in the loop on changing things and how they can better my experience personally healthwise it really shows that they care about the progress of their clients

6 May 2026
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Reply from Rugiet

Thank you for sharing your experience and for the thoughtful feedback. We’re glad to hear our team has been responsive and helpful in keeping you informed and supported along the way.

We truly appreciate your trust in us and are committed to continuing to improve your experience and care. If there’s ever anything you need, our Patient Support Team is here for you at 855.581.9620 or customercare@rugiet.com.

Rated 5 out of 5 stars

Angie was fantastic

Angie was fantastic

6 May 2026
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Reply from Rugiet

Thank you for your kind feedback! We’re so glad to hear Angie made a great impression and provided the support you needed. We’ll be sure to share your appreciation with her and the team—it will mean a lot!

Rated 4 out of 5 stars

Great product, very expensive.

Excellent product - does exactly as it's designed, but is quite expensive. My only complaint is that this product is expensive, far more than any competitor's in this space. However, it does work as advertised. One peppermint cube under the tongue for about 5 minutes and the apomorphine truly does react if you are emotionally turned on with your partner. It's an excellent combination and I wish they would increase the apomorphine dosage because it makes a huge difference in the results. Overall a product that works, but is very expensive.

1 May 2026
Unprompted review
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Reply from Rugiet

Thank you for sharing your experience and for the thoughtful feedback, Sean. We’re glad to hear Rugiet has been effective for you and fits well into your routine with your partner.

We also appreciate your comments regarding pricing and dosage. Feedback like this is important as we continue to evaluate how we can improve both value and patient experience. If you ever have additional thoughts or need assistance, please don’t hesitate to reach out to our Patient Support Team at 855.581.9620 or customercare@rugiet.com.

Rated 5 out of 5 stars

New Customer Experience

From the interaction with the Doctor to extensive help from Danika in Customer Support (who helped me clean up my own mistake) it’s been an outstanding opening experience. Keep up the good work folks.

6 May 2026
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Reply from Rugiet

Thank you for taking the time to share your feedback. We’re happy to hear your onboarding experience went smoothly and that both our medical team and Danika were able to provide the guidance and support you needed along the way. We truly appreciate your support and look forward to continuing to serve you.

Rated 5 out of 5 stars

The assistant named Danika was very…

The assistant named Danika was very understanding and professional in her approach to my concerns and helped me expediently manner, I’m very thankful

6 May 2026
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Reply from Rugiet

Thank you for your kind words and for taking the time to share your experience. We’re so glad to hear that Danika was able to address your concerns and provide quick, helpful support. We’ll be sure to share your feedback with her and the rest of our Patient Support team. We truly appreciate your support!

Rated 5 out of 5 stars

Rugiet offers effective Treatment. But Expensive with Limited Options

Rugiet offers decent customer service and very effective ED treatment. However, it comes at a high price, and the selection of options to choose from is somewhat limited. At times, the batches seem inconsistent, and on one occasion the product arrived melted, which was disappointing.

4 December 2025
Unprompted review
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Reply from Rugiet

Thank you for your feedback and for sharing your experience with Rugiet. We’re glad to hear you’ve found Rugiet effective and had positive experiences with our Patient Support Team.

We also appreciate your comments regarding pricing, product selection, and the shipment issue you experienced. If there’s anything we can help with, please don’t hesitate to reach out to our Patient Support Team at 855.581.9620 or customercare@rugiet.com.

Rated 1 out of 5 stars

Don’t waste your time waiting for a call

I filled out their very lengthy questionnaire online, hoping that I would get approved for the meds. Nope. One more step. You had to complete a six minute call with their so-called physician to be approved.

I scheduled the call online and the first day. My call was canceled and I received an email saying that the doctor had tried to call me but no one answered. They did not leave a voicemail. I checked my call log and had no calls during the time that they described.

I then rescheduled, giving them the benefit of a doubt and the calls have a caveat stating that they will call you within an hour of the scheduled time. I scheduled my call for 6 PM this evening and not more than 10 minutes before my scheduled call. I received another email saying that my call had been canceled and I would need to reschedule again.

Done with this nonsense. Will be canceling my order and looking for another provider.

6 May 2026
Unprompted review
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Reply from Rugiet

We’re very sorry to hear about your experience and understand your frustration with the scheduling and communication issues surrounding your consultation. We know your time is valuable, and repeated cancellations without successfully connecting are not the experience we want for our patients.

The physician call is sometimes required part of our medical review process to ensure treatment is safe and appropriate, depending on your home state. We understand how disappointing it is when the process does not go smoothly. We’ve reached out privately to gather more information and help resolve this for you.

Our Patient Support Team is available Monday through Friday, 8:30 AM–5:30 PM CT at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us through the live chat widget on our website.

Rated 5 out of 5 stars

5star rating

5star rating, that’s all I have to say..🍆🎉

5 May 2026
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Reply from Rugiet

Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience. If you ever need anything or have any questions, our Patient Support team is always here to help.

Rated 5 out of 5 stars

They pick up the phone.

First and foremost, very grateful that your company actually picks up the phone in a human being, answers the throne. The lady on the other end was absolutely fantastic very accommodating very knowledgeable. Very understanding of my needs five stars!

1 May 2026
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Reply from Rugiet

Thank you so much for the 5-star review!
We really appreciate you taking the time to share your experience. It means a lot to our Patient Support team to know that the support you received made a positive impression.
Thank you again for your support—we’re here whenever you need us!

Rated 2 out of 5 stars

I can’t ejaculate

30 April 2026
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Reply from Rugiet

Thank you for taking the time to share your feedback. We’d welcome the opportunity to connect and help improve your experience.
While we strive to provide effective solutions, responses to treatment can vary from person to person, and we appreciate your understanding. We encourage you to message your Rugiet doctor through the member portal to discuss your experience in more detail.
Our Patient Support Team is available Monday through Friday, 8:30 AM to 5:30 PM CT. You can reach us by phone at 855.581.9620 or by email at customercare@rugiet.com.

Rated 5 out of 5 stars

Kit was a wonderful…

Kit was a wonderful representative!Clear,consise and respectful while also being well spoken.I had an order lost-it stated it was delivered but it actually wasn’t.She got it squared away quickly.Thanks for your professionalism.Outstanding company!

4 May 2026
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Reply from Rugiet

Thank you for the fantastic 5-star review!
We’re so pleased to hear everything was resolved smoothly and to your satisfaction. That’s exactly the level of care we strive to provide, especially when unexpected issues arise.
Your kind words mean a great deal to us, and we’ll be sure to pass along your feedback to Kit.
We truly appreciate your support and look forward to assisting you again in the future!

Rated 1 out of 5 stars

Horrible experience charged extra $150

Horrible experience i was just trying to see how much switching the "strength" of it and when i clicked max strength and when I saw how much it was going to be and that it was more expensive than an equivalent med from competitor's that even has more in it i wasn't even going to order but it automatically ordered it and charged me for it with no notification or asking for authorization no comfermation emil nothing at all telling me i had ordered it then 2 days later on a Saturday morning I get charged $150 I try to message them and email it get nothing i try to call their customer support number and it put me on hold for 1-5min at a time the automated voice says there's no one avaliable and hangs up i called over 10times during their posted hours of operation then a couple days later I get a standard form letter reply telling me that the second I clicked on change strength i authorized the order and since it was a different strength than normal that they will still be charging me for an active prescription and that since this is a medication they can't do any type of refunds at all if you need something like this go to blue chew because rugiet is a shady company that will screw you over for a few extra dollars any way they can

1 May 2026
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Reply from Rugiet

Hi Kevin, we’re sorry to hear about your experience and understand how frustrating it must have been to feel unclear about the order process and then have difficulty reaching support afterward. We never want patients to feel surprised by a charge or unsupported when trying to get help.

We’ve reached out to you privately to gather more information and review your concerns further. Our Patient Support Team is available Monday through Friday, 8:30 AM–5:30 PM CT at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us through the live chat widget on our website.

Rated 5 out of 5 stars

Rugiet best in its class 5 star

My experience was five stars from the responsive, friendly customer service to the product reachable customize your formula. Very hard to find that along with great customer service take care.

1 May 2026
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Reply from Rugiet

Thank you so much for the five-star review! We’re thrilled to hear that both our customer service and customizable formulas made such a strong impression. It means a lot to us that you felt supported and able to find exactly what you needed—that’s exactly what we aim for. We truly appreciate your kind words and look forward to continuing to take great care of you!

Rated 5 out of 5 stars

Other ED meds did not work

Other ED meds did not work. But Rugiet has gotten me off the bench and back in the game.

2 May 2026
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Reply from Rugiet

We’re really glad to hear Rugiet made a difference for you—getting you back in the game is exactly what we’re here for. Thanks for sharing your experience and for trusting us with something so important!

Rated 5 out of 5 stars

I waited too long

I waited too long and cannot remember the name of the woman who helped me on the phone. But she was fantastic. I had moved and they shipped out my order to my old address.. They shipped another one to my current address with no extra charge. Terrific.

30 April 2026
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Reply from Rugiet

Thank you so much for sharing this! We’re sorry for the initial mix-up with the address, but we’re really glad our team was able to make it right quickly. We’ll be sure to pass along your kind words—our customer care team will love hearing this. We truly appreciate your support!

Rated 5 out of 5 stars

Product works great and Drs have been…

Product works great and Drs have been very helpful.

19 March 2026
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Reply from Rugiet

Thank you for the great feedback! We’re so glad to hear the product is working well for you and that our doctors have been helpful along the way. We appreciate you taking the time to share your experience!

Rated 2 out of 5 stars

It's not the fault of the medication…

It's not the fault of the medication unless it's not what it says it is. At 73 and active and healthy it just doesn't help. So I just use my tongue to satisfy my wife.

28 April 2026
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Reply from Rugiet

Thank you for sharing your honest feedback—we really appreciate it. Everyone responds a bit differently, and sometimes it takes a small adjustment to find the right fit. We’d recommend reaching out to your doctor to discuss trying a stronger strength that may work better for you. Our team is here to help you get the best possible results.

If you need any assistance connecting with your physician, our Patient Support Team is here to help. We’re available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website.

Rated 5 out of 5 stars

Superior customer service and support

Superior customer service and support
Superior product knowledge
Quick response to my email and follow up after my order.
Quick delivery, no damage

27 April 2026
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Reply from Rugiet

Thank you for the fantastic review! We’re so glad to hear our team’s customer service, product knowledge, and responsiveness stood out to you. It’s great to know your order arrived quickly and in perfect condition as well. We truly appreciate your support and look forward to continuing to serve you!

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