This stuff works! It doesn’t come with some of the side effects of other ED meds, like stuffy nose or lightheadedness. It melts quickly & takes effect within minutes. I like that I can easily go more... See more
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310 Comal St Ste 270, 78702, Austin, United States
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The customer service from Taylor and in giving me confidence in the companies practices.

Reply from Rugiet
I've had a great experience so far the company has answered pretty much all of my questions promptly and continue to keep me in the loop on changing things and how they can better my experience personally healthwise it really shows that they care about the progress of their clients

Reply from Rugiet
Excellent product - does exactly as it's designed, but is quite expensive. My only complaint is that this product is expensive, far more than any competitor's in this space. However, it does work as advertised. One peppermint cube under the tongue for about 5 minutes and the apomorphine truly does react if you are emotionally turned on with your partner. It's an excellent combination and I wish they would increase the apomorphine dosage because it makes a huge difference in the results. Overall a product that works, but is very expensive.

Reply from Rugiet
From the interaction with the Doctor to extensive help from Danika in Customer Support (who helped me clean up my own mistake) it’s been an outstanding opening experience. Keep up the good work folks.

Reply from Rugiet
The assistant named Danika was very understanding and professional in her approach to my concerns and helped me expediently manner, I’m very thankful

Reply from Rugiet
Rugiet offers decent customer service and very effective ED treatment. However, it comes at a high price, and the selection of options to choose from is somewhat limited. At times, the batches seem inconsistent, and on one occasion the product arrived melted, which was disappointing.

Reply from Rugiet
I filled out their very lengthy questionnaire online, hoping that I would get approved for the meds. Nope. One more step. You had to complete a six minute call with their so-called physician to be approved.
I scheduled the call online and the first day. My call was canceled and I received an email saying that the doctor had tried to call me but no one answered. They did not leave a voicemail. I checked my call log and had no calls during the time that they described.
I then rescheduled, giving them the benefit of a doubt and the calls have a caveat stating that they will call you within an hour of the scheduled time. I scheduled my call for 6 PM this evening and not more than 10 minutes before my scheduled call. I received another email saying that my call had been canceled and I would need to reschedule again.
Done with this nonsense. Will be canceling my order and looking for another provider.

Reply from Rugiet
First and foremost, very grateful that your company actually picks up the phone in a human being, answers the throne. The lady on the other end was absolutely fantastic very accommodating very knowledgeable. Very understanding of my needs five stars!

Reply from Rugiet
Kit was a wonderful representative!Clear,consise and respectful while also being well spoken.I had an order lost-it stated it was delivered but it actually wasn’t.She got it squared away quickly.Thanks for your professionalism.Outstanding company!

Reply from Rugiet
Horrible experience i was just trying to see how much switching the "strength" of it and when i clicked max strength and when I saw how much it was going to be and that it was more expensive than an equivalent med from competitor's that even has more in it i wasn't even going to order but it automatically ordered it and charged me for it with no notification or asking for authorization no comfermation emil nothing at all telling me i had ordered it then 2 days later on a Saturday morning I get charged $150 I try to message them and email it get nothing i try to call their customer support number and it put me on hold for 1-5min at a time the automated voice says there's no one avaliable and hangs up i called over 10times during their posted hours of operation then a couple days later I get a standard form letter reply telling me that the second I clicked on change strength i authorized the order and since it was a different strength than normal that they will still be charging me for an active prescription and that since this is a medication they can't do any type of refunds at all if you need something like this go to blue chew because rugiet is a shady company that will screw you over for a few extra dollars any way they can

Reply from Rugiet
My experience was five stars from the responsive, friendly customer service to the product reachable customize your formula. Very hard to find that along with great customer service take care.

Reply from Rugiet
Other ED meds did not work. But Rugiet has gotten me off the bench and back in the game.

Reply from Rugiet
I waited too long and cannot remember the name of the woman who helped me on the phone. But she was fantastic. I had moved and they shipped out my order to my old address.. They shipped another one to my current address with no extra charge. Terrific.

Reply from Rugiet
Product works great and Drs have been very helpful.

Reply from Rugiet
It's not the fault of the medication unless it's not what it says it is. At 73 and active and healthy it just doesn't help. So I just use my tongue to satisfy my wife.

Reply from Rugiet
Superior customer service and support
Superior product knowledge
Quick response to my email and follow up after my order.
Quick delivery, no damage

Reply from Rugiet
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