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Rugiet Reviews 1,423

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 838 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as effective and a "game-changer" that delivers on its promises. Many appreciate the quality of the product, noting its quick action and lasting effects, which significantly enhance their intimate lives. The customer service and staff also receive high praise for being professional, helpful, and resolving issues efficiently. People find the overall user experience, from consulting with doctors to receiving the product, to be easy and painless. However, some customers were not happy with the user interface of the online platform, finding it difficult to manage subscriptions. A few other people also felt that the product's taste and the dissolving experience were unpleasant. There were also occasional reports of inconsistent batches, with some products arriving melted, and a small number of users experienced side effects or found the product ineffective for their needs.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its effectiveness and game-changing... See more

Quality

Customers consistently note positive experiences with quality, with many describing the product as effective... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting representatives as extremely... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process extremely easy online,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This stuff works! It doesn’t come with some of the side effects of other ED meds, like stuffy nose or lightheadedness. It melts quickly & takes effect within minutes. I like that I can easily go more... See more

Company replied

Rated 4 out of 5 stars

Excellent product - does exactly as it's designed, but is quite expensive. My only complaint is that this product is expensive, far more than any competitor's in this space. However, it does work as a... See more

Company replied

Rated 4 out of 5 stars

The stuff is effective, if proper preparations are observed. Abstaining from sexual activity for 3 days prior to usage yields the best (great, amazing, rock hard) results. If this timing isn’t observe... See more

Company replied

Rated 4 out of 5 stars

The product works but is very expensive. After taking this for more than two years the price has increased to over $308 for 3 month supply. At this rate I’m not sure they will survive when sildenafil... See more

Company replied


Company details

About Rugiet

Written by the company

Redefining confidence & intimacy. Clinically proven treatments to keep you at your physical & mental peak.

Rugiet Ready is the next generation of E.D. treatment. It works up to 5X faster than pills and chewable tablets thanks to its sublingual delivery form, which melts under the tongue where the medicine directly enters the bloodstream, bypassing the liver and digestive system.

Rugiet Ready can allow for faster rebound times between rounds, as well as multiple rounds. Plus, it's custom made for you in the USA. Each dose contains up to 3 ingredients: sildenafil + tadalafil + apomorphine. You have access to a board-certified doctor through a secure inbox if you need to adjust your dose at any time, or if you have any questions or concerns. When you first order Rugiet Ready, your doctor will take 24 hours to evaluate your answers to the online medical questionnaire. If approved for a prescription, your order is sent to your door 48 hours later. Your future orders will be shipped 48 hours after processing.

We offer subscription plans so you don't have to hassle with reordering every time you need a refill. These plans also offer significant savings.

For more information, call or email Customer Care:

1 (855) 581-9620
customercare@rugiet.com

M-F 8:30am - 5:30pm CT

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic Billing Support

All too often, phone support is staffed by people with poor English and little knowledge of anything beyond the basic questions. I worked with Judy and she was articulate and had all of the answers to my questions.

10 April 2026
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Reply from Rugiet

Thank you so much for your kind feedback! We’re thrilled to hear that your experience with Judy stood out. Providing clear, knowledgeable, and helpful support is something we strive for, and it’s wonderful to know Judy delivered exactly that. We’ll be sure to share your compliments with her—it will mean a lot. If you ever need assistance again, we’re always here to help!

Rated 5 out of 5 stars

excellent customer service

I had an ordering issue and Angi S. went above and beyond in helping me resolve the issue incredible customer service!

9 April 2026
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Reply from Rugiet

Thank you so much for your kind words! We’re thrilled to hear that Angi was able to provide such outstanding support and help resolve your issue. It means a lot to know you had a great experience. If you ever have any questions or need assistance in the future, we’re always here to help.

Rated 5 out of 5 stars

Hard as Chinese arithmetic

Very satisfied with this product ! Results are as advertised!

4 April 2026
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Reply from Rugiet

Thank you so much for the 5-star review! We’re thrilled to hear the results have met your expectations.

We truly appreciate your support and are glad to have you with us. If there’s ever anything we can help with, don’t hesitate to reach out—we’re here for you.

Rated 5 out of 5 stars

Quick and easy!

10 April 2026
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Reply from Rugiet

Thank you for your 5-star review, Max! We truly appreciate your support. If you ever have any questions or need assistance in the future, we’re always here to help.

Rated 3 out of 5 stars

When the med

When the med. showed up I took one a day for three days before I had any reaction. I still dont get full erections even after taking 12 pills in 14 days. It could definately be me but so far the results have been disappointing

6 April 2026
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Reply from Rugiet

Thank you for taking the time to share your experience. We’re sorry to hear that the results haven’t met your expectations so far.

Because everyone responds differently to ED medications, it can sometimes take a bit of adjustment to find what works best for you. Your Rugiet doctor can help evaluate your experience and may recommend a different dosage or formulation tailored to your needs.

We encourage you to send a message to your Rugiet doctor through your Rugiet Health member portal so they can provide personalized guidance.
If you need any assistance, our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT at 855-581-9620, by email at customercare@rugiet.com, or via live chat on our website.

We appreciate your feedback and the opportunity to support you.

Rated 5 out of 5 stars

The rep was so sweet kind and helpful

The rep was so sweet kind and helpful . She made sure to get the order done correctly, good work !!!

9 April 2026
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Reply from Rugiet

Thank you so much for your wonderful 5-star review, Lamar! We’re thrilled to hear you’ve had a positive experience with our Patient Support Team. Your kind words mean a lot to us, and we’ll be sure to share your feedback with the team.
If you ever have any questions or need assistance, we’re always here to help.

Rated 5 out of 5 stars

Great Customer Service!

Taylor was extremely professional and helpful in answering my questions and getting my refill taken care of.

8 April 2026
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Reply from Rugiet

Thank you so much for your kind words! We're thrilled that Taylor could provide such great support in assisting with your Rugiet refill. We'll be sure to pass along your message to her!
At Rugiet Patient Support, providing friendly and efficient service is always our goal, and feedback like yours lets us know we’re on the right track. If you ever have any questions or need support, we’re always here to help.

Rated 5 out of 5 stars

ordering today was very efficient and…

ordering today was very efficient and very friendly

7 April 2026
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Reply from Rugiet

Thank you so much for the kind words and 5-star review! We’re thrilled to hear about your great experience getting started with Rugiet —that’s exactly what we aim for every time. Our team works hard to make the process smooth and enjoyable, and it means a lot to know it made a difference for you. We truly appreciate your support and our Patient Support team is here for any other questions you have!

Rated 5 out of 5 stars

This company has been excellent

This company has allowed me to experience what should be the standard in customer service for all. Yes, their product works but as a practicing RN for the past 50 years I can share that all medications do not work the same for everyone. But, for most this one will. For me it has worked better than the others I have tried.
They have a good product but where this company really stands out is in their customer service. It is outstanding. Your package always arrives on time, I am notified that they are about to fill my prescription, then when shipped and at delivery. The packaging itself is the best I have ever seen.Furthermore, they give you an option if for whatever reason you don’t need it this month, you can go online, notify them and they will place your prescription on hold at no charge. This is extremely useful if you are going on vacation etc and will not be home to receive. Their communication is always above board and totally transparent. Truly they are a great example of how customer service should be. It deserves my five star rating. End note I do not usually give reviews for products or companies.

4 April 2026
Unprompted review
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Reply from Rugiet

Thank you so much for your thoughtful and detailed review!
We’re glad to hear Rugiet has worked well for you, especially compared to other options you’ve tried. As you mentioned, responses can vary from person to person, so it’s incredibly valuable to hear when someone finds the right fit.
It’s equally rewarding to know our customer service, communication, and delivery experience stood out to you. We work hard to provide clear updates, reliable shipping, and flexible options so you can manage your care on your terms.
Your kind words about transparency and ease of use truly mean a lot to our team. Thank you again for your support and for taking the time to share such a detailed experience—we’re always here if you need anything.

Rated 5 out of 5 stars

Rugiet seems to make me harder faster

Rugiet seems to make me harder faster! For some reason if I take it too close together in a week I get inner mouth irritation. So I switch back and forth with others. But non compare to Rugiet for me for speed of getting hard and staying hard longer. In fact, sometimes, and I don't know why, Rugiet works better even though others have higher amounts of ingredients.

6 April 2026
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Reply from Rugiet

Thank you for the fantastic 5-star review! We’re glad to hear that Rugiet is delivering the fast, reliable results you’re looking for and helping you feel confident in your performance.
If you have any questions about timing or sensitivity, we encourage you to reach out to your Rugiet doctor for guidance.
It’s great to hear Rugiet stands out for you even compared to other options. We’re always working to deliver a formula that performs reliably and consistently, so feedback like yours means a lot.
Thanks again for your support and for taking the time to share your experience! We truly appreciate it and are always here if you need anything.

Rated 5 out of 5 stars

Excellent fast pickup not a robot a…

Excellent fast pickup not a robot a real USA rep Excellent

6 April 2026
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Reply from Rugiet

Thank you so much for the amazing 5-star review! We’re thrilled to hear that your Rugiet experience has been fast, smooth, and efficient. Providing quick, reliable service is exactly what we strive for, and it means a lot to know we delivered. We truly appreciate your support!
If you ever have questions or need support, our team is always here to help.

Rated 5 out of 5 stars

Grace

Grace - the customer service representative was very attentive and understanding of my issue and helped me resolve it.

6 April 2026
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Reply from Rugiet

Thank you for your wonderful 5-star review! We’re so glad to hear that Grace provided such great support while helping resolve your issue. We’ll be sure to pass along your kind words to her—she’ll really appreciate it! If you ever need anything else, don’t hesitate to reach out.

Rated 5 out of 5 stars

The knowledge and customer service was…excellent

The knowledge and customer service was great

6 April 2026
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Reply from Rugiet

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with our Patient Support team’s knowledge and service. Providing clear, helpful guidance and best-in-class service is always our goal. If you ever have any questions or need assistance in the future, we’re here for you!

Rated 4 out of 5 stars

Works well

Works well, lasts plenty long. Would prefer not as minty, not very subtle.

2 April 2026
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Reply from Rugiet

Thank you for your 4-star review! We’re glad to hear Rugiet is working well for you and delivering long-lasting results—that’s exactly what we strive for.

We also appreciate your feedback on the minty flavor. We understand that preferences can vary, and insights like yours are incredibly helpful as we continue to improve the experience.

Reach out to our Patient Support team if there's anything we can help with in the future! Thanks again for sharing your thoughts and for being part of the Rugiet community!

Rated 5 out of 5 stars

Confidence Restored

This product really helped to restore my sexual confidence! I recommend starting with half a bar...the only drawback for me has been that once up, it's really *hard* to get it to go down.

4 April 2026
Unprompted review
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Reply from Rugiet

Thank you so much for your 5-star review and for sharing your experience! We’re incredibly glad to hear that Rugiet has helped restore your confidence—that’s exactly what we’re here for.

Your feedback means a lot to us, and we’re proud to be part of your journey toward feeling more self-assured. If you ever have questions or need support, our team is always here to help.

Thanks again for being part of the Rugiet community!

Rated 5 out of 5 stars

Rugiet is awesome and a real…

Rugiet is amazing and truly a game-changer for someone over 60 after 24 years of marriage. It feels like resetting the clock to my early 20s—full of energy and ready for multiple rounds. If you’ve experienced occasional issues with rigidity, Rugiet is the solution. It’s been an absolute game-changer for us.

4 April 2026
Unprompted review
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Reply from Rugiet

Thank you for sharing your experience, David — we’re happy to hear that Rugiet is delivering strong, noticeable results. We always aim to provide products that work when they’re needed most.
We're always here if you need us!

Rated 5 out of 5 stars

Rugiet it is the best period!!!

Rugiet it is the best period!!!

3 April 2026
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Reply from Rugiet

Thank you for the fantastic 5-star review! We’re thrilled to hear you think Rugiet is the best—that’s exactly what we aim to deliver. Your support truly motivates us to keep providing the best experience possible!
If there’s ever anything more we can assist you with, please don’t hesitate to reach out.

Rated 5 out of 5 stars

The product is great and services good…

The product is great and services good to

1 April 2026
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Reply from Rugiet

Thank you for your 5-star review, Douglas! We’re so glad to hear you’re pleased with both the medication and your experience with our service. Your feedback means a lot to us. We look forward to supporting you on your journey with Rugiet Health.

Rated 5 out of 5 stars

I was very pleased with their understanding!

I was very pleased with connecting with a member of the team to address the concerns I had. Everything went well, and their understanding was truly there and felt. They stepped up to the plate and helped me when I needed them.

2 April 2026
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Reply from Rugiet

Thank you for your wonderful review! We’re so pleased to hear that our Patient Support team was able to connect with you and address your concerns in a way that felt supportive and understanding. Providing attentive and reliable service is very important to us, and it’s great to know we were there for you when it mattered.
We truly appreciate your feedback and your support. If you ever have any questions or need assistance in the future, our team is always here and happy to help.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, great product

10 March 2026
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Reply from Rugiet

Thank you for your kind words! We’re thrilled to hear that your experience with both our quick delivery and Rugiet medication has been a positive one. Your feedback is very important to us and helps our team continue providing the best service possible. If you ever have questions or need support, please know our Patient Support team is always ready to assist.

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