They sent me the wrong rug, I've been trying to contact them, but they've ignored my e-mails. I also have to pay 22 euro for the return, which is crazy, as it was their mistake. Definitely do not reco... See more
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See what reviewers are saying
24 hour discount 31.10.24 - rag rug ordered in colour "grey/beige" - order confirmed - correction received on 1.11.24: colour unavailable. Rug Solid offered their apologies and suggested a similar c... See more
We got our new rug delivered today, and it looks so lovely! We ordered a cotton rug in Modern Mint color, it was really hard to select the color, they all look great. I spent more than an hour trying... See more
Quality is always on top with Rug Solid, with this feeling of having purchased something unique for my home; still, can adapt to any interior style. Last but not least, a super fast delivery… I strong... See more
Company details
Written by the company
We exist to create a better home for you and at the same time do something good for the planet.
Contact info
Telehøjen 6, 5220, Odense SØ, Denmark
- contact@rugsolid.com
- rugsolid.com
Hasn’t replied to negative reviews
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They sent me the wrong rug
They sent me the wrong rug, I've been trying to contact them, but they've ignored my e-mails. I also have to pay 22 euro for the return, which is crazy, as it was their mistake. Definitely do not recommend.
Great experience!
First time buying on this website. Beautiful products, rapid shipment! What more can I say!
The color on the rug has no similarity…
The colour is nothing like on the web site, it is more of a dusty blue. Reaching out to Rug Solid was of no help, as they dismissed the color difference to be a natural variance due to the lighting. Light variation would explain some variation of petroleum, but not that the colour differs in it self. If you don´t mind receiving a different product than you ordered, and a store that takes no responsibility for their faulty advertisement, Rug Solid is the perfect choice.
I got a good offer for the rug I looked…
I got a good offer for the rug I looked for, bought it, and it was delivered in a few days. Quality seems okay.
24 hour discount - successful replacement colour
24 hour discount 31.10.24 - rag rug ordered in colour "grey/beige" - order confirmed - correction received on 1.11.24: colour unavailable. Rug Solid offered their apologies and suggested a similar colour which was still available. Accepted suggestion on condition that discount would still apply. Received confirmation of amended order with discount. Rug arrived 6.11.24.
The rug is true to size, colour "nougat" fits with most colour schemes, 100% recycled cotton (firmly woven with webbing bands at ends). Rug Solid cotton rugs are washable!
Fast and rug as expected
Much more expensive than advertised
The taxes where not included in the costs or delivery costs even though the page had a local domain. I ended up paying more than twice than I would have payed buying from a local seller. Moreover, if I interpreted the tax statement correctly, the rug was imported by air freight, truly disgusting for a company that talks about sustainability. Delivery was with UPS, further issues there. And worst of all, I sent them feedback about all the issues and never heard back

Reply from RUG SOLID
Great carpets and service
Great carpets, excellent quality.
Very good service, quick delivery.
Beautiful rug-will buy more
Beautiful rug, but also really price worthy. I also received it very quickly. I am very pleased, and will buy another one.
Great looking rug
Great looking rug! Love the sustainability aspect of the production very much!
Perfectly solid rugs
In search for a good looking and above all quality rug, I found Rug Solid. I placed my order and a few days later my rug arrived. I‘m absolutly satisfied with the product and the customer service. Highly recommandable.
Quality is always on top with Rug…
Quality is always on top with Rug Solid, with this feeling of having purchased something unique for my home; still, can adapt to any interior style. Last but not least, a super fast delivery… I strongly recommend !
Great fast service, good quality rugs!
Great fast service, as well as very good quality and elegant rugs!
Amazing rugs and very good quality.
5/5 experience!
Smooth purchase process, REALLY fast delivery and all as expected.
Leather rug Choco
Carpet received folded in 4. The problem is that this makes a mark in the center, like a crease along the entire length and impossible to remove over time. And Rug Solid doesn't want to hear anything! Deplorable after-sales service and glaring lack of communications.

Reply from RUG SOLID
A nice rug
A nice rug, is lovely and you don't really feel that is plastic.
Great service and very good products.
High quality rugs!
High quality cotton rugs and true to the color presented in the images! Delivery was fast and would highly recommend Rug Solid!
Very beautiful
I ordered a large green rug and a small blue one, both are very beautiful and of good quality. I would recommend!
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