The support department was very helpful in answering all of our many questions. The rug is beautiful and extremely well made. We couldn’t be happier.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The buying experience was excellent. Someone answered questions quickly every time and helped with recommendations for our space. Once purchased shipping required extra effort to get it to our area... See more
Excellent customer service, Excellent product. What else could one ask for? I have purchased 11 mats and received very positive feedback. I like that these are custom, the rubber backing does not rub... See more
We would highly recommend Rugs That Fit. They gave us a great price on a custom Fiberworks 13x15 ft. area carpet with a 3 inch border. The communication with the company was super; they return... See more
Company details
Information provided by various external sources
Custom sized area rugs for the home and office. Custom sized all weather UV stabilized outdoor rugs, personalized doormats and logo mats for business. Durable and stain resistant. On trend colors and patterns in any size you want. Also available in sta...
Contact info
Austin, United States
- 888-589-2673
- Support@rugsthatfit.com
- rugsthatfit.com
4.9
Excellent
323 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived quickly
Arrived quickly. Looks great. Communication every step of the way was great. Seems like good quality. Time will tell but from the first couple of weeks of use, everything looks great so far.
22 February 2023
Wonderful products
These rugs were Christmas gits and everyone loved the finished product. They are well made, sturdy, and eye catching.
18 February 2023
I will use again
Great quality, reasonable price for custom sizing, good selection of product choices
30 January 2023
Rugs That Fit is Excellent!
The assistance I got from Jennifer was great. I was able to order a custom size that looks amazing and it was delivered on time. No odor for this indoor/outdoor rug which was a wonderful bonus as well. Ordered De Jeniero in Camel. Love it.
9 January 2023
Unprompted review
We love
We love, love our 2 purchases and highly recommend Rugs that fit and all the personal assistance we received.
6 February 2023
Welcome Home Gift
My mom moved back into the area and I found the exterior entry mats that were able to be customized. Awesome gift. Great quality. Delivery was very timely!
16 January 2023
Just as expected
The customer service was awesome. I initially received the wrong item, contacted the company and a replacement was shipped. Overall I am pleased with my purchase.
5 January 2023
The monogrammed entry mat exceeded our…
The monogrammed entry mat exceeded our expectations. It was beautiful!!
25 December 2022
The rugs were perfect and beautiful
The rugs were perfect and came out fantastic! Perfect addition to our new business building! Thank you for a job well done!!
27 December 2022
Beautiful Welcome Mat
We ordered a custom welcome mat and are very happy with the results. They were quick to respond to emails and with providing a proof. Their turnaround time was a little longer than expected, but they worked with us to expedite the shipping and get it in time for our deadline.
28 November 2022
The rug is just what I ordered.
The rug is just what I ordered. Great quality and size. Looks terrific in front of out doors!
23 December 2022
Love Rugs That Fit
Love Rugs That Fit! Great selection, great customer service and the rugs always fit!!!
15 December 2022
Exceptional Customer Service
Customer service was exceptional from my initial inquiry through design process. Response time was very quick, sometimes just a few minutes. They also honored my delayed shipment request to accommodate a Christmas delivery. Custom Rug was the favorite gift and one that will be used everyday of the year.
15 October 2022
beautiful color
19 December 2022
Sent replacement samples at no cost for…
Sent replacement samples at no cost for ones which were out of stock. They mailed them quickly.
5 December 2022
Great customer service and product
I called to verify they had the rug pad that I could find no where else on the internet except through these people. They double checked it with an expert there so I ordered. It came quickly and was exactly as expected. I’ll be buying again. It’s great to support a non-Amazon great company with great customer service and products!
25 November 2022
Exactly What I Wanted!
The package arrived quickly, and the product appears to be very high quality. Can’t wait to give it as a gift!
5 December 2022
Excellent customer service
Excellent customer service! The Rugs That Fit team was extremely helpful in assisting me at every step of my custom sized rug order. The rug arrived promptly and is even more beautiful than I had hoped. A true 5-star customer experience!
4 November 2022
Great customer service
30 November 2022
Ordering was easy
Ordering was easy. Shipping timely. Package wrapped well. And last but not least, rug looks fantastic.
27 October 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.