Ruislip Appliances Reviews 182

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Have been using Ruislip appliances for years and wouldn't go anywhere else locally. These guys have fitted at least 3 properties for me, excellent price, did exactly what they said they would, when... See more

Company replied

Rated 5 out of 5 stars

We have used Ruislip appliances over many years, whether that’s supply and install or just supply, we always get honest advice, with which product to use and the service and fitting is always 5 star... See more

Company replied

Rated 5 out of 5 stars

Highly Recommend Ruislip Appliances. My elderly mother needed a small under the counter fridge. Tristan was so patient, explained which products she could choose from, that would fit the existing spac... See more

Company replied

Rated 5 out of 5 stars

I have been using ruislip aappliances in the region of six years , We are a good sized sub contract 7 main build contractor with a turnover in excess of 30M, If i need anything in the white goods... See more

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Company details

  1. Appliance shop

Written by the company

Based in Ruislip since 1958 we supply Hillingdon and Greater London with Domestic Appliances. We price match against major retailers to ensure we are competitively priced. We keep thousands of products in stock for same-day collection or next-day delivery and installation! Visit us in-store or shop online!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

182 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Best appliance retailer I know of!

Recently bought a graded Bosch dishwasher and got a great bargain. Most of the white goods in my house and rental properties are purchased from Ruislip Appliances. Wether I buy graded or new stock they always work perfectly and are competitively priced. After sales support, when required, has always been fantastic. I'll be buying a new fridge/freezer from them very soon.

24 March 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Hassle free, great price and great service A***

Great friendly service, helped choose the right product at the right price. Hassle free purchase, even when shopping with 3 kids in tow! Pleasure to deal with.

24 March 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Frozen in time

We were limited in our choice because the space available , we would have chosen a BOSCH if they had still made the same size because the previous one had given good service.The LIEBHERR fridge freezer is the size we needed and it quietly does every thing we expect it to do, so we are very pleased with it.

24 March 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

easy to order online, vast delivery

washing machine stated small dent on front panel when delivered it was hard to
notice
No problem with washing machine very happy with purchase

24 March 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 4 out of 5 stars

my built in oven that isn't

Ordered and bought my built in oven for it to be installed and the old one taken away. Unfortunately when the old cooker was removed it was found to be just plugged in - shock and horror. Consequently the new in built cooker is now sitting in my spare bedroom. The men who came were excellent and made a point of writing on the delivery note that it could not be installed. I rang the shop and they re-imbursed me immediately.

24 March 2013
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Reply from Ruislip Appliances

Thank you for a great review - and your understanding when things didn't quite go to plan!

Rated 5 out of 5 stars

Description, service and communications perfect.

Phoned up the drawer warmer was described accurately all costs and delivery charges / date were given. Ordered on Wednesday delivery promised on Monday arrived on Friday so very pleased. Would recommend to anyone based on the service I received.

24 March 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Can not fault this company

Don't hesitate to purchase from this company. They were so helpful and delivered exactly as they said they would.

23 March 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Excellent service,going the extra mile in customer satisfaction.

I had been struggling to get an appliance to match a faulty Neff microwave oven. I had an ongoing struggle with Neff, in my new six month kitchen the microwave oven became faulty, they were willing to replace the item but since taking delivery of my appliance they had changed the design of handle and display on the new model, which did not match the rest of the appliances in the bank. After 3 months of trying to resolve the situation with Neff I decided I needed to take action and trace an old design appliance myself. I searched the internet, after contacting a number of other companies to check the details of the advertised said item all did not comply with the late model, I was getting frustrated and more than a little despondant. On contacting Ruislip Appliances the staff were extremely knowledgable, helpful and curteous. They also pulled out all the stops to assist with delivery etc,., I have no hesitation in recommending them to family and friends and I will certainly reduce my frustration and make them my first call when I need any appliance in the future.

1 March 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Sold me what I wanted, no fuss, good price, good advice.

Called in to shop in Denham, looked at dishwashers needed to replace existing unit.
Advice given by friendly staff, price was right, delivery and installed within a few days.

This company used before great service once again.

Thank you.

12 February 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

You get exactly what Ruislip Appliances say, excellent customer service, prompt delivery and best of all reasonable prices.

spent 2 months trying to find a supplier to buy from without success, until i found Ruislip Appliances.
Wish I had found them earlier!!
Not only I got the appliance I was looking for, but got it cheaper and delivered withing 24 hours as promised.
Excellent service all round.
Well done Ruislip Appliances, it was pleasure doing bussiness with you.

25 January 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

EXCELLENT

Hi just thought i would let you know got my new washing machine from Ruislip Appliances cant believe how easy iw was. Asked if i could have it delivered the same day as i was desperate as i have had no machine as you know for 3 days. they said it wouldnt be a problem got it that afternoon. You should defienatly get your next machine from there .

25 January 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Great service

The guys are friendly, efficient and knowledgeable. No problem recommending this company

25 January 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Very good service, prompt timely delivery, great product range

Store had a massive range of quality products, more than I had seen in larger high street stores, and the delivery was on time and carried out with minimum fuss.

Great service and I would have no problem recommending to anyone looking for appliances.

7 January 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Excellent local service

When I needed to replace my dishwasher I thought that it would be nice if I could support one of our local businesses.
The shop in Ruislip Manor does not look fantastic, but you can get to see and look around the appliances.
The staff are very helpful and knowledgable, and I think I got a reasonable deal on my appliance.
The fitter that was recommended did a good job, turning up at the agreed time, completed the job without fuss and removed the old appliance.

4 January 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Quality product, great price first class service

Oven breakdown in December, Christmas looming. New Neff oven purchased from Ruislip. It is a fantastic product, the price and courteous service I received was excellent. I will certainly buy from them again in the future and would thoroughly recommend them as a great supplier of electrical appliances.

4 January 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Real customer service

Ruislip Appliances went the extra mile to ensure my purchase was available for collection at short notice, highlighting that good customer service is still available from the right retailers!

4 January 2013
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

painless and easy to use

I had to get a new washing machine, because of my mum's washing, so Ruislip appliance was on the bus route and we also had bought the old machine from them..
The man, from the shop, was very knowledgeable and advised me. I paid.
The installers turned up as promised.
They disconnected the old machine, installed the new one and took away the rubbish as well as the old machine. As easy as that. Totally painless.

I will be going back to buy a new fridge Freezer as I know they will advise me as to what would be suitable for my needs and no doubt, the whole process will be enjoyable and painless.

23 November 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

The best appliances shop!

This is the best appliances shop I ever dil with.
In half an hour from my payment I collect dishwasher.

23 November 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

We can't think snappy but we're happy!

We received an excellent product with professional service and installation. We would be more than happy to recommend Ruislip appliances to others and would not think twice about retuning to them when we require other electrical appliances.

18 November 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

Rated 5 out of 5 stars

Worth driving 80 miles for

I was after a particular model of large freezer and their website came up as having a 'Graded' (damaged in transit) version. A couple of helpful phone conversations later I was on my way to collect it, confident I was dealing with an outfit who should have a reputation well beyond the boundaries of Ruislip. Many thanks.

17 November 2012
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Reply from Ruislip Appliances

Thank you for a fab review! We are delighted to have been able to help, and hope to be of assistance again in the future!

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