The staff are friendly and helpful even with people who aren't sure on what they are looking for. The gait analysis and knowledge of staff is second to none. They are able to advise on your unique n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always shopped in Run Active’s shops but my local branch closed this year. I checked online and my favourite shoes were cheaper on Runactive’s website than the manufacturer! No brainer. They arr... See more
Everyone who works in the store are very knowledgeable and helpful. They accepted the return of a pair of trainers even after I had worn them because they gave me blisters. Will definitely return for... See more
I had a great experience at RunActive. I had a Gait Analysis at the Chelmsford store and they were so attentive and helpful, gave me great advice tailored to my specific needs and goals, and they sugg... See more
Company details
- #12 of 41 best companies in Running Shop
Written by the company
A friendly, knowledgeable popular running specialist established in 2012. With physical stores throughout Essex and a team of experienced runners of all abilities providing expert in-store advice and shoe fitting. Stocking all the latest products from running brands like On, Brooks, New Balance, Saucony, Mizuno, Ronhill, and many many more. We are only too pleased to help you in your search for that perfect running gear.
Contact info
19 Rectory Grove, Leigh on Sea, SS9 2HA, Leigh-on-Sea, United Kingdom
- 01702 662481
- shop@runactive.co.uk
- runactive.co.uk
4.9
Excellent
439 reviews
Hasn’t replied to negative reviews
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Good service and result
Went in last Monday for gait analysis and was helped by a very patient, knowledgeable lady who gave me advice and then five pairs of trainers to try before I went away with a new pair of running trainers. Would recommend.
1 September 2025
Unprompted review
Great experience
Great experience. Booked online for a gait analysis, staff were friendly and very knowledgable.
Would definitely recommend to come here for your next pair of trainers.
30 August 2025
Unprompted review
Fantastic service
Fantastic service! Ordered a pair of running shoes on the website and received an email 20 minutes later to say they'd been dispatched! They arrived 48 hours later in perfect condition. They were also the best price on the internet with free delivery. Really impressed with Run Active
26 August 2025
Customer Service Review
Knowledgeable and friendly staff. Spent time reviewing and explaining results of gait analysis and then recommended and allowed me to try a number of different running shoes. There was no rush and no pressure to purchase. A great customer experience. Highly recommended!
26 August 2025
Returns service very efficient
The shoes were delivered quickly, and when I found they were too small for me the return was very straightforward.
25 August 2025
Found a great deal for a pair of ON…
Found a great deal for a pair of ON running shoes on the Runactive website. Ordering was a cinch and free delivery took just 2 days. Great 1st experience with Runactive and I’ve bookmarked their website for future purchases after a recent poor experience with my previous go to, JD sports.
13 August 2025
Unprompted review
I was looking for a particular running…
I was looking for a particular running hat, found it here at a very good price and it arrived quickly!
16 August 2025
Unprompted review
Fantastic service and pricing
The shoes were not only competitively priced , but delivery was free and the order was dispatched immediately . I will definitely be purchasing again from this company.
8 August 2025
Unprompted review
Excellent service and incredible value
Bought a pair of Altra Running shoes which were heavily discounted and cheaper than anywhere else, thanks!
5 August 2025
Unprompted review
I received my order the next day
I received my order the next day, postage free. Very impressed.
5 August 2025
Unprompted review
Amazing!
Amazing value, quick delivery and overall great service - thank you
8 August 2025
Unprompted review
Fabulous service
I came in on Monday 04/08/25 and was very well looked after. The staff were very knowledgeable and courteous and I would thoroughly recommend anyone to visit. Thank you for all your help.
4 August 2025
Unprompted review
Fantastic service!!
Fantastic service!!! Had a thorough gate analysis with David at the Chelmsford branch. Went above and beyond by dropping my trainers to my home! Thoroughly recommend!
18 July 2025
Unprompted review
The lady in the shop knows loads
The lady in the shop knows loads. Steered me in the right direction. Done a gait analysis and selected the trainers for my needs. Well recommended.
8 July 2025
Unprompted review
Great product
Great product, delivered really quickly. I live in Northern Ireland and often wait ages for deliveries so this was impressive
5 July 2025
Unprompted review
Excellent service
Excellent service. Best price for the shorts I purchased. Delivered ahead of predicted schedule. I recommend this supplier for service and offering.
3 July 2025
Unprompted review
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