The staff are friendly and helpful even with people who aren't sure on what they are looking for. The gait analysis and knowledge of staff is second to none. They are able to advise on your unique n... See more
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Company details
- #12 of 41 best companies in Running Shop
Written by the company
A friendly, knowledgeable popular running specialist established in 2012. With physical stores throughout Essex and a team of experienced runners of all abilities providing expert in-store advice and shoe fitting. Stocking all the latest products from running brands like On, Brooks, New Balance, Saucony, Mizuno, Ronhill, and many many more. We are only too pleased to help you in your search for that perfect running gear.
Contact info
19 Rectory Grove, Leigh on Sea, SS9 2HA, Leigh-on-Sea, United Kingdom
- 01702 662481
- shop@runactive.co.uk
- runactive.co.uk
Hasn’t replied to negative reviews
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Competitive pricing & very quick…
Competitive pricing & very quick delivery
Will definitely use again
Very impressed!
I ordered sunglasses for my son who is doing several ultra marathons this year. Easy ordering and they arrived the following day! Very impressed.
Easy to order
My online purchase of running shoes was an easy process and I received them very quickly.
It was my first time
It was my first time, and the service and advice was very useful.
Definitely I will go back again.
Competitive pricing and speedy…
Competitive pricing and speedy delivery, great service all round.
Excellent fast service
Excellent fast service, my trainers arrived within a couple of days via Royal Mail.✉️
Fantastic service
Fantastic service. Ordered a pair of shorts and had them on my door within 24 hours! Over and beyond what I’d expect and will certainly use again!
Awesome service
Awesome service! We had a gait fitting at Runners need and I left half way through due to bad service. I booked a fitting at Runactive and what a difference. Everything was so professional and made us feel at ease and welcome! Highly recommend if you are new to running and need the boost!
Super quick delivery and a great price!
They have fantastic customer service
They have fantastic customer service. I had an issue with my order and they contacted me promptly and sorted the issue very quickly and we're very friendly during the process.
The Perfect Experience
My wife and I initially visited RunActive Upminster for a gait analysis, after becoming interested in running over recent months.
We were helped by Tom, who helped us understand our individual running styles and advised which trainers would support us best.
We then met with David, who was able to very helpfully order our running trainers into store - the trainers arrived quickly and we were able to start running the very next day!
Excellent service!
I'm very happy with my purchase. RunActive stocked what I was looking for and at a competitive price. Ordering was easy and the item was dispatched super fast, arriving the next day.
RunActive will be my first place to check for my next running gear purchase!
The only webshop that had running shoes I was looking for
In my experience, it’s almost impossible to find Saucony wide width running shoes in Europe that come in any other color combination than black and white.
I was very pleasantly surprised when I found Saucony Ride 17 model in my favourite gray-orange color combination in this web store.
Had a gait analysis and the level of…
Had a gait analysis and the level of expertise was on point. The service to get the shoes to me was excellent and they went out their way.
Thank you guys!
Jon
Great service
Great service, easy ordering process and quick delivery despite it being over the New Year period.
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