I've been buying from Run Auto Parts for some time now and have never been disappointed. Their website is easy to use as is the checkout. I've always had fast postage, with no issues whatsoever. I... See more
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Mistakes happen
Despite supplying the VIN for my car, the parts supplied were wrong which was obviously disappointing. However, the sales staff quickly rectified the problem and the correct parts were quickly dispatched, and the incorrect ones returned. I would have no hesitation in buying from Run Auto Parts in the future.
The items are of excellent quality
The items are of excellent quality, and the delivery time was very fast.
Always great service and great parts…
Always great service and great parts and fast shipping thanks
Parcel arrived safely and the leads are…
Parcel arrived safely and the leads are already on the car and looking forward to further purchases
BMW parts
Very good range of parts for my oldish model BMW, good prices and delivery
These guys are just SOOOOOO good at…
These guys are just SOOOOOO good at what they do! Even with a small error their response was nothing short of brilliant
Old fashioned service Big thanks to Omar
Parts for 2018 Peugeot 3008
Range of products, easy ordering, good pricing compare to other companies, fast delivery
good service
Fast shipping
Fast shipping, undamaged parcel and correct item. Reasonable price.
Very good
Good product, price and experience. I have used the 3 times now and will again
I made a mistake in my Order and they…
I made a mistake in my Order and they helped me to rectify it.
Mann Fuel filter and Bosch fuel…
Mann Fuel filter and Bosch fuel pressure sensor. Both OEM parts were identical to the originals they replaced on a 2013 Volvo XC90.
Car is running silky smooth with improved power and fuel economy. What's not to love!
The Team are unprofessional I have…
The Team are unprofessional I have already lodged a complaint with Fair Trading regarding this matter and dispute with my bank. Which I would like to add Christine from the Run Auto Parts clearly cant read emails there is a HUGE LACK OF COMMUNICATION AND UNDERSTANDING..!!!!!!!! She only knows how to escalate a situation instead of de-escalating the situation. She is is infuriating to deal with she shouldn't be in customer service if she can assist. ESPECIALLY when I addressed the issue immediately when I received the product. And there is no excuse for the delayed response !!!!!! They don't even have a contact number and they are delayed with the email responses absolutely appalling..!! For customers looking to purchase please be aware even providing your VIN number its not a guarantee it will fit and the process of return is difficult. Im still on the prepaid postage label / QR code which Christine never provided delaying my refund to be issued for this incorrect and faulty product!!!!!!!!!!!!!!!! Explained everything to her multiple times she kept going back forth and continues to disregard what ive requested for the return to be completed. Showed post office the email from Christine they mentioned there is no pre-paid billing postage I would have to pay for it. All I have to say what an incompetent business!!!
Quality brand name parts at a reasonable price
Quality brand name parts at a reasonable price. So many online stores these days are cheap no name parts with rubbish reliability.
Run has the good gear at a good price.
Online shopping
There website should tell you available stock before purchase. Customer service was great with compensation for delivery times not met. The parts ordered were correct. Will use these guys again.
Great service
My order arrived on time and the balance is to be delivered within 2 weeks as shown on your order confirmation
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