Rùn Dog Food Reviews 

241
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their dogs love the food, noting it works wonderfully even for picky eaters or dogs with sensitive stomachs and specific dietary requirements. People also mention the exceptional quality of the ingredients, the fantastic training treats, and the convenient, eco-friendly packaging options available. Consumers are equally impressed with the delivery service, often mentioning the speedy turnaround and regular updates from the moment of order to arrival at their door. Reviewers consistently appreciate the helpful nutritional guidance, great prices, and overall wonderful value for money provided by the dedicated team.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that dogs consistently love the food and thrive on... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the dog food is packed with... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast and efficient shipping... See more

Service

Consumers find service to be positive, highlighting the great assistance received from the team. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love the “Truly Tiny Training Treats” even the crazy beardie will take them in high arousal environments when she usually goes back to being “fussy”! Plus always service with a smile from Lucy and... See more

Rated 5 out of 5 stars

Our Labdradoodle has a sensitive stomach. However, he wolfs down this food and then looks at you as if to suggest that you hadn’t fed him… The 15kg bag lasts around 5-6 weeks, and there are a couple... See more

Rated 5 out of 5 stars

Fabulous service. Quick turnaround from ordering to receiving my order. Fantastic sized training treats. It’s a god send for tiny sized treats as I’m using lots. As my dog is training through her assi... See more

Rated 5 out of 5 stars

We've been on this food a while now and our dog loves it. We can just take some out of his daily feed allowance to use as treats/rewards on walks and at training which has also saved us loads of money... See more


Company details

  1. #51 of 258 best companies in Pet shop

Written by the company

We make delicious and scientifically designed Cold Pressed dog and puppy food. Manufactured in the UK, using the yummiest ingredients we can source. We pack our food and treats in 100% recyclable or compostable materials wherever possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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4.9

All reviews

(241)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good fast service

Very good fast service. I was contacted by Rundog as I hadn’t made a flavour choice of some dog biscuits, which I felt was a very caring efficient and personal experience.

27 May 2025
Rated 3 out of 5 stars

My dogs really enjoyed the sample mix I…

My dogs really enjoyed the sample mix I ordered they were going crazy for it. But when I ordered the big bags for there meals , have refused to eat it ?! No reflection really on your food , but I found it a bit odd! There labs so eat anything,

2 April 2025
Rated 4 out of 5 stars

I’ve been impressed with Rùn Dog Food…

I’ve been impressed with Rùn Dog Food so far! Delivery was quick, and their customer service has been friendly and responsive. My German Shepherd enjoys the kibble, though the amount of powder in the large bag was noticeable. The website offers clear information, and the trial pack helped me decide. Overall, great experience!

6 March 2025
Unprompted review
Rùn Dog Food logo

Reply from Rùn Dog Food

Hi Shalynn, thank you for your review! Can you please share your order number with us so that we can investigate what happened with your large bag? It's very important to us to be able to find out why our food is anything less than perfect when it arrives with you. Please can you pop us over an email at info@rundogfood.com with your order number as well as the best before date and batch code? Thanks so much!

Rated 5 out of 5 stars

Fantastic food!

Fantastic food!
We are over the moon with all our our food deliveries!
They’re fast and the quality of food is fantastic.
Wouldn’t change brands ever again now we have found the perfect cold pressed food
Thanks so much

27 February 2025
Rated 3 out of 5 stars

I was sent the wrong food out

I was sent the wrong food out - sent puppy food instead of premium adult range but Lucy at R’un was very apologetic, helpful and organised a replacement delivery which was due to arrive last Friday but arrived today (Monday).
My dog is a very fussy eater but loves the food & service after the mix up was good but 3stars this time for the mix up. Normally 5 stars

24 February 2025

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