Fraud these people are. Don't respond also. If you try to call them their ph appears non functioning. They do not respond to your email also. Absolutely fraud. If you want to save your money please p... See more
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See what reviewers are saying
This company started making transactions from my bank account from July 2021 until February 2022 I never ordered or received any products from this company each transaction was for $80... See more
Hi Runway Catalog, im trying to return a product. I have frequently messaged you on whatsapp and spoken to assistant Navya and also emailed you almost 5 times regarding the return of a Louis Vuitton B... See more
Company replied
I don't know why there are so many negative reviews! I have made more than 8 orders from Runway Catalog ever since 2020, I've never had a problem. Customer service is excellent. It's one of the best... See more
Company details
Written by the company
The opulence of luxury makes your presence exclusive to everyone around. Runaway catalog brings you products from international designers at an affordable Range. A curated selection of men's and women's designer clothing, bags and accessories.
Contact info
6-3-22/25 , Mega City, Irram Manzil Colony, Banjara Hills,, 500082, Hyderabad, India
- support@runwaycatalog.in
- runwaycatalog.in
2.7
Poor
81 reviews
Replied to 16% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fraud these people are.
Fraud these people are. Don't respond also. If you try to call them their ph appears non functioning. They do not respond to your email also. Absolutely fraud. If you want to save your money please please don't purchase anything from them.
15 April 2026
Unprompted review
They sell fake items and call it…
They sell fake items and call it authentic don't buy from them. They will not refund your money as well
6 March 2026
Unprompted review
I am MAD after using this scam of a…
I am MAD after using this scam of a service - the AI tool took the image provided ... and then created 5 seconds of the same image. Still, nothing is moving. As an animation - are you guys insane to be selling this as a service?! You should be ashamed!!! Charged £15 FOR ABSOLUTELY NOTHING.
What a scam, never, ever, ever, ever use.
19 December 2025
Unprompted review
Big scam
Big scam. They made me pay 20k in advance and then blocked me on WhatsApp. No response nothing. Don’t order
17 December 2025
Unprompted review
This company with a similar name to the…
This company with a similar name to the Canadian real company is a complete con.
The bag I ordered took a long time to arrive, is a fake and totally different bag to the one I ordered. They have refused a return or an exchange. Please do not be scammed by them. The real company is runway catalogue. Com not .in
25 November 2025
Unprompted review
Excellent customer service by Navya and…
Excellent customer service by Navya and all the top designer labels in one place. Love it!
28 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you! We're thrilled you enjoyed the service from Navya and our collection of top designer labels. So glad to hear you love it!
Quality is top-notch
Quality is top notch.Definitely recommend for anyone looking for authentic articles
28 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you for your trust! We're glad you’re happy with the quality and truly appreciate your recommendation!
Highly recommended!.
Highly recommended!
I had an excellent experience
With this boutique.
28 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you for the kind words! We're so happy to hear you had an excellent experience. Your recommendation means a lot to us!
Amazing experience with runway catalog
28 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you! We're so glad you had an amazing experience with us. We look forward to serving you again soon!
Bought two items from them.
Even thought I had to return one, the entire buying and return process was smooth and hassle-free. I would highly recommend Runway catalog!
26 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you for the great feedback! We're glad the return process was smooth and hassle-free. We appreciate your recommendation and look forward to serving you again!
Good
Recieved my Gucci bag Today, the article is just like described and packaging was good , I'm very satisfied with my purchase and will be buying from here again.
27 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you so much for your kind words! We're thrilled to hear that you’re happy with your Gucci bag and our packaging. We look forward to having you shop with us again soon!
Love this site
Love this site! Every item I’ve bought has been beautiful. Big thanks to Akshita for a memorable shopping experience!”
12 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you Ayush for the love and support! We're thrilled to hear that you've enjoyed every piece you've purchased — that truly means a lot to us. A big thank you from Akshita as well! We're so glad she could make your shopping experience a memorable one. Looking forward to bringing you more beautiful finds soon!
Shopping with The Runway Catalog for…
Shopping with The Runway Catalog for over a year has been a great experience. Fair prices and excellent service — Navya is kind and always helpful!”
24 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you so much for your continued support and for taking the time to share your experience! We're delighted to hear that your journey with The Runway Catalog over the past year has been a great one.We truly value loyal customers like you and look forward to many more shopping experiences together!
Excellent service by team
Excellent service by team . items are well packed and their whatsapp support is always willing to provide additional details. purchased items arrive in nice bags, carefully packed . customer service is very prompt and helpful
23 June 2025
Unprompted review
Reply from Runway Catalog India
Thank you so much Sakshi for your kind words and positive feedback! We truly value your support and look forward to serving you again soon!
This is a fake company
This is a fake company. The products they sell are fake and please don’t be fooled. Once you get the product they stop responding to your msgs and emails. There is no way to contact them or call them. They should be reported and shut down.
30 April 2025
Unprompted review
Reply from Runway Catalog India
Dear Aditi,
We take false accusations very seriously. After thoroughly reviewing our records, we can confirm that there is no order placed under your name with our company. We are a legitimate and verified business entity, and every transaction is documented and traceable.
We respectfully request that you do not post misleading or fake reviews about brands or businesses where you have not personally shopped. Such statements are defamatory and damaging, and they mislead potential customers without basis.
If you genuinely believe there has been an issue or a misunderstanding, we are more than willing to assist you—provided you can share valid proof of purchase or any relevant transaction details at support@runwaycatalog.in .
— Runway Catalog Customer Support Team
Pathetic Experience
I am writing to express my extreme disappointment with the level of customer service I have received regarding a recent shipment. Despite contacting your representatives, I have not been provided with a tracking number for my package. Instead, I have been given various excuses, which is unacceptable.
Furthermore, I am also experiencing issues with accessing my account online. I have attempted to reset my password 3-4 times, but I have not received the password reset email. This is preventing me from potentially accessing tracking information or managing my shipment online.
The lack of a tracking number and the inability to access my account are causing significant inconvenience and concern.... 🙏🙏🙏
25 April 2025
Unprompted review
Reply from Runway Catalog India
Dear Shiju,
Thank you for your message. We understand your concerns and are here to clarify the situation.
According to our records, your package was successfully delivered on May 2, 2025. Full tracking details were generated and made available at the time of dispatch.
To assist you further, please reach out to us directly at our whatsapp support, and we will help you reset your account manually and re-send your tracking confirmation for your records.
We take pride in providing quality service and transparent communication, and we are here to help resolve any remaining concerns.
Thank you for your understanding.
— Runway Catalog Customer Support Team
Everything about my shopping experience
Everything about my shopping experience was smooth. The website was easy to navigate, my order was shipped quickly, and the products were just as described.
3 January 2025
Unprompted review
Reply from Runway Catalog India
Thank you for your wonderful review! We're thrilled to hear that you had a smooth shopping experience with Runway Catalog. Providing a seamless website experience, fast shipping, and high-quality products is our top priority, and we're glad we met your expectations. We look forward to serving you again soon! Happy shopping!
Not an honest business
Not an honest business can’t return and get a refund .
13 December 2024
Unprompted review
Reply from Runway Catalog India
We're sorry to hear about your experience. At Runway Catalog, we strive to provide clear return and refund policies to ensure customer satisfaction. Please reach out to our support team at support@runwaycatalog.in so we can better understand your situation and assist you. We value your feedback and would love the opportunity to make things right.
Worst experience
Worst experience. I ordered a LV shoes and received a duplicate one. It was ordinary and defective which damaged in a single use. They will not even reply to any complaint. So don't buy from them.
30 November 2023
Unprompted review
Reply from Runway Catalog India
We’re sorry to hear about your experience, but we want to clarify that we have already provided you with two pairs of shoes to resolve the issue. At Runway Catalog, we take product quality and customer satisfaction seriously. If you have any further concerns, please reach out to our support team, and we’d be happy to assist you.
Navya from “runway catalog” is a scam
Navya from “runway catalog” is a scam. I ordered an LV belt but no delivery timeline nothing. First they take 2-3 days to respond even to a single message and then stopped replying completely. Scam website, fake products dont trsut at all!
1 October 2024
Unprompted review
Reply from Runway Catalog India
We’re sorry to hear about your frustration, but we want to clarify that your order has already been delivered, along with a complimentary gift as a gesture for the delay. At Runway Catalog, we strive to provide the best service and always address customer concerns. If you have any further questions, please feel free to reach out—we're happy to assist you!
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