Ruralinternet Reviews 16

TrustScore 4 out of 5

4.0

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Company details

  1. Internet provider

Written by the company

Rural internet provide for homes, businesses, statics and motorhomers, we cater for everyone on an individual basis/


Contact info

4.0

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic

Absolutely fantastic from the 1st email Deborah was amazing. Fast responses all enquires answered. The Internet is amazing! I use it for 8 hours a day in some very rural areas and work off the WiFi in my motorhome, it's never lost signal. Highly recommend 👌

27 September 2025
Unprompted review
Rated 1 out of 5 stars

No longer trading.

Have had some great service from them over the last few years. But it looks like they have stopped trading, they deactivated our SIM and have not replied to multiple support requests regarding hardware that is not working properly and getting our SIM working again.
Their website also isn't working anymore.

1 October 2024
Unprompted review
Ruralinternet logo

Reply from Ruralinternet

Good evening Chris, we are a little shocked by your review as, we haven’t stopped trading, our website is still up and running and we wouldn’t terminate anyone’s connection for no reason, I’ve searched the emails and can’t see any contact from anyone called Chris recently reporting an issue? If you’d like to email us on accounts@ruralinternet.co.uk we can look into this for you, as all of our customers know if you have an issue all you need to do is call or email in and we can take a look for you

Many thanks

Rural Internet

Rated 5 out of 5 stars

Has Changed my Life there im getting…

Has Changed my Life there im getting speeds up to 180mbps with 50mbps upload speed that is out proforming my standderd fiber optic Vodafone 63mbps connection and very friendly staff i would highly recondmend them they can change anyones life who is struggling to get high speeds or lives in a private tenant it is ideal to have this item.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing bit of kit

We heard about this kit from travel trolls and immediately felt the need for it as we were fed up of sketchy signal on all the other routers we had used in our camper van. OMG this piece of kit is a game changer and makes my home sky broadband look pathetic. We have just done nearly 3 months around France , Spain and Portugal and not once have we not had superb connections and fast speed, we have been able to use it for Netflix, YouTube and all other Chanel’s we watch in the U.K with no glitches or buffering. We’ve really challenged it going to remote mountains or off the beaten track places and it worked every time. We are amazed how good this kit is and have told so many people on our travels about it and can thoroughly recommend it, well done rural internet it certainly passed the European test for us, next challenge Scotland 😉

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Life changer

We ordered our Huawei 4g+ router following recommendations from Dan on Travel Trolls.
We were staying on a site in Kent and the speed was absolutely terrible, we were getting 1.3 download speed 0.2 upload speed.
This piece of kit has made so much difference we now get max 97mbps and 4 mbps upload.
We have no problems anymore watching programmes from the internet or WiFi calls.
I would recommend this company to anyone who has problems.
From discussing with sales to receiving the equipment was so smooth. Staff were helpful friendly and pleasant to deal with.
We dealt with James who was lovely nothing was a problem
Please consider this it is worth every penny for us.

26 September 2021
Unprompted review
Ruralinternet logo

Reply from Ruralinternet

Thank you for your kind words Julie, We are so happy you are enjoying your service from us.

Best Wishes

Rural 24/7 Support

Rated 4 out of 5 stars

Patchy performance and constantly have…

Patchy performance and constantly have to chase them for updates on why broadband is not working - frustrating
Since resolved by changing network and working pretty well now, we should have done this sooner so only 4 stars 👍

11 March 2020
Unprompted review
Ruralinternet logo

Reply from Ruralinternet

Hi Richard you have been with us a very long time and still are am sorry you felt this way last year but im glad we managed to get this resolved for you our longest serving customers mean the world to us for your support over all the years.

Best Wishes

Rural 24/7 Support

Rated 5 out of 5 stars

Top notch!

Rural Internet has been my ISP since 2003. Responsive support, reliable service and advice.
Always a low contention ratio on my line unlike the over subscribed pipe lines of large ISPs. Consistent down and up speeds. No need to continually experience the wild goose chase dealing with BT or TalkTalk customer support usually turns into. I simply do not have the time to spend hours trying to get hold of someone who can solve any internet issues. NEVER had any issues with throttling. My internet has been so stable for so long I haven't had to call support for 5 years straight. For a professional Web Developer this is a valuable service and well worth the extra cost.

24 January 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic
Being a farmer in Warwickshire i was very unsure of what was promised. But having three children that feel deprived with the 0.2mps we were getting from BT we broke away from BT and went to dongals from EE which only supplied 50 gigs per month at 27 mps as long as dongal right next to computer. Rural internet have provided us with a router that provides unlimited download per month at less money than EE dongals and we get 74mps. Kids very happy. No longer do we have to travel to the motorway services to download music or films we can do it in our own home. Thankyou George for all your help. We now have a normal life.

3 January 2019
Unprompted review
Ruralinternet logo

Reply from Ruralinternet

Hi Robert
Thankyou very much for your kind words I set up Ruralinternet in 2003 to help people and families like your self to try to give you what wasRural internet needed in this day and age to live a normal life from xbox to if your a farmer all the defra on line paperwork
Thank you for taking the time to give us your review its much appreciated
Best wishes
George

Rated 5 out of 5 stars

Highly recommend, especially for rural customers.

We used to have slow, intermittent and unreliable broadband from BT with no support or hope for future improvement. However, since we found out about Rural Internet from friends and neighbours, this has transformed the internet for us. Excellent, knowledgeable, fast and friendly service from George. Highly recommend, especially for rural customers.

4 December 2018
Unprompted review
Rated 5 out of 5 stars

Great Company to deal with

Great Company
We have dealt with Rural Internet for multiple connections for many years and during this time we have had great service from George who is always friendly and helpful and we have rarely had issues.

27 November 2018
Unprompted review
Rated 5 out of 5 stars

Perfect for rural internet

Patient, ingenious and thorough. We used to have terrible, slow and chronically unreliable BT broadband but Rural Internet have transformed the internet for us. Highly recommend, especially for rural customers

26 November 2018
Unprompted review
Rated 5 out of 5 stars

After many years of living rural and…

After many years of living rural and struggling to get a decent broadband signal I found this little gem of a company !! Fantastic customer service , Fantastic broadband reliability and just an all round pleasure to deal with delivered what they promised recommend to all my neighbors!!

22 November 2018
Unprompted review
Ruralinternet logo

Reply from Ruralinternet

Thank you for your review David we will endeavour to keep up our dedication to give people in rural areas the best broadband possible and deal with customers as individuals and not just a number like the big providers
Best wishes
George

Rated 5 out of 5 stars

Excellent service true to there word…

Excellent service true to there word and always someone there to speak to I dealt with James who gave me reassurance and spent the time helping me get the best connection suited to my needs thankyou

21 November 2018
Unprompted review
Ruralinternet logo

Reply from Ruralinternet

Hi Helen
A sincere thankyou for your review James is a very helpful and extremely nice person and a great asset to Ruralinternet
many thanks
George

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