rushIMPRINT Reviews 

407
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fun party favor for our Gamecock Grads. Rally towels have been an important part of their 4 years at University of South Carolina. Everyone will be rallying at the grad party and graduation. Spurs UP!... See more

Rated 5 out of 5 stars

Wow! Absolutely impressive! We ordered specialty bags, were quoted a very resonable price, with our logo and shipping was expected right before our event. Well....we got it so incredibly early and cou... See more

Company replied

Rated 5 out of 5 stars

Easy ordering process. I love that we had the same liaison from the ordering process, artwork approval to shipping! Your chat option even directly connects to the same person! Questions were answered... See more

Company replied

Rated 5 out of 5 stars

The team at rushIMPRINT moved lightning quick with processing my orders and was super friendly. I was astounded with how quickly we got our proofs back, even after having to make some minor changes... See more

Company replied

Company details

  1. Promotional products supplier
  2. Corporate gift supplier
  3. Promotional items

About rushIMPRINT

Written by the company

Promotional Products & Merchandise for Your Business

As a leading supplier in branded merchandise, rushIMPRINT is ready to fulfill your every order, and fast! We offer thousands of custom embroidered and imprinted products, including everything from insulated bottles and plastic cups to notebooks and even foam fingers . Soon you’ll have all the promotional products you need to keep clients and customers clad in your business logo.

Whatever your company may be, you’re going to need to find new customers while making sure that your old customers keep coming back. Luckily, that’s where rushIMPRINT can help. Sending branded corporate gifts to clients and handing out small promotional items at a convention are two sides of the same coin when growing your business. Plus, compared to other forms of marketing, promotional products provide a more affordable way to reach a broad audience. Branded pens, keychains, and other logo items can leave a long-lasting impression for a fraction of the cost of a billboard or TV commercial.

However, even if you aren’t a business owner, you can still order our custom merchandise for other occasions. Personalized gifts themed for weddings, graduations, and birthday parties are great handouts that your guests will cherish for years. Alternatively, creating promotional merchandise for rallies and protests is a great way to bring people together to support a political cause or candidate. You can also create custom products for educational purposes, cultural events, professional networking, and so much more. So, why wait? rushIMPRINT it!

The rushIMPRINT Guarantees

Price-Match Guarantee

Our competitor's price is our price! All you have to do is send us our competitor's quote or URL, and we will match their price for the same custom promotional product.

Satisfaction Guarantee

The customized products you order will be delivered exactly as you approved it. If this is not the case, you can return your order and get a full refund or money credited on your account.

Free Artwork Guarantee

We're not joking... all artwork is free! We feel you shouldn't have to pay for the artwork you need on your custom merchandise, and you can rest assured you'll receive a professional end result on your customized products thanks to our team of graphic designers.

Privacy Guarantee

We will never sell or rent your personal information to anyone. Having your trust is extremely important to us and we promise never to breach this.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

407 reviews

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4.6

All reviews

(407)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
rushIMPRINT logo

Reply from rushIMPRINT

Hello Jeff! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Danielle has been such a great help in…

Danielle has been such a great help in all of our products. We did have one item that was not quality print but she took care of this as well. I love working with her.
Emily Cook
Concerned Bikers Association
C. B. A.

13 March 2024
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Reply from rushIMPRINT

Hello Emily! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 3 out of 5 stars

The picture didn't match what I received.

The mock-up I was provided showed a mug with an imprint that could be easily read. The mugs I received had imprints that were very difficult to read based on the colors. I've ordered many times from your company and always been pleased with the product. However, this time, I was very disappointed with the result.

19 January 2024
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Reply from rushIMPRINT

Hi Kelley,

I am sorry there was an issue with the product. I have sent an email to you to try and make this right for you my apologies as we did not know there was an issue.
~Kari rushIMPRINT

Rated 5 out of 5 stars
rushIMPRINT logo

Reply from rushIMPRINT

Hello Roger! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 1 out of 5 stars

Add to order

I needed to add to my order. Spoke with representative the very next morning to see if this was possible. After Rep checked with production I was told yes. Received my order to only not have the additional items. I was lied to on several occasions when I inquired about the missing product. I was assured it would be shipped overnight and tracking info would be sent, that never happened after telling me this three times. If you could not accommodate my needs just say that. It’s bad business to lie. I will never use this company again.

3 February 2024
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Reply from rushIMPRINT

Hello,
I am sorry the additional pieces did not arrive to you the facility made a mistake and did not ship the additional pieces you asked for we then reached out they said they would complete those and we advised that these must ship overnight to arrive to you and they shipped ground. We did not lie to you unfortunately it was a mistake that was made and not properly corrected. You will be refunded for the 15 pieces you did not receive.

Kari ~ rushIMPRINT

Rated 5 out of 5 stars

Impressed

The rushIMPRINT team was fantastic to work with to ensure the design was perfect. The product arrived extremely fast and looks fantastic. Very impressed, especially considering the affordable pricing.

18 January 2024
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Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Easy to design and fast to ship!

Easy to design and create my product and super quick shipper! Will use again for sure!

23 January 2024
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Reply from rushIMPRINT

Hello Jill! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 1 out of 5 stars

Order not received yet

My order was supposed to be delivered on12/15/2023 and as of 12/29/2023 I still have not received my order. Upset and frustrated beyond belief. FedEx has lost my order.

25 November 2023
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Reply from rushIMPRINT

Hello Carrie, I am sorry there was an issue with the order I wish you would have let us know so that we could have helped you. Please feel free to reach out to me directly. My email is kari@rushimprint.com
~ Kari rushIMPRINT

Rated 1 out of 5 stars

QR code was defective and did not work…

QR code was defective and did not work on any of the 300 pieces I purchased

28 November 2023
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Reply from rushIMPRINT

Apologies again Sergio on the malfunction with the QR code printed on your mouse pads. As an agreed resolution a 50% off discount is being refunded as you needed to keep the mouse pads for Christmas. Let me know if you need any further assistance.

Rated 5 out of 5 stars

Great customer service, quick, attentive, and easy to work with.

I had made a note that I needed the items shipped as quickly as possible in their ‘notes’ area when I paid. The next day they contacted me immediately and verified everything quickly so my items were actually four days early. They were quick, efficient, easy to work with, and I’m really happy with the quality of the work they did. I would definitely purchase from them again.

9 December 2023
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Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Exactly as expected

Exactly as expected! Super fast shipping.

2 December 2023
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Reply from rushIMPRINT

Hello Sandy! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars
rushIMPRINT logo

Reply from rushIMPRINT

Hello Jamie! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Great service

All of the customer service reps with whom I interacted were pleasant, knowledgeable, and professional.
While the colors of the personalized umbrellas were a bit off, I suspect that might be due to my computer monitor.
I would definitely order from rushIMPRINT again!

20 November 2023
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Reply from rushIMPRINT

Hello Susan! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

They were great

They were great, and on time!

11 October 2023
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Reply from rushIMPRINT

Hello Mori! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Very satisfied with the service

I am very satisfied with the service, Danielle was very efficient, I've received everything in Montréal within 5 days and it was all done exactly the way I wanted it. I would recommend them anytime.

27 October 2023
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Reply from rushIMPRINT

Hello Olivier! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars
rushIMPRINT logo

Reply from rushIMPRINT

Hello Jan! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 4 out of 5 stars

The lighters look awesome and I'm very…

The lighters look awesome and I'm very excited to give them as gifts! Very pleased. A few arrived a little dented and I wish I could have ordered them pre-filled because I just lost a little too much of my life filling up 100 lighters with fluid all by myself. But the product looks great and it was very easy. I also wish the artwork interface was a little easier to use.

15 October 2023
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Reply from rushIMPRINT

Hi JB! Thank you for taking the time to write the review. I apologize a few were dented for you and unfortunately these pieces do not have an option to be pre-filled. We will work on improving the artwork process as well thank you for letting us know.
~ Kari rushIMPRINT

Rated 5 out of 5 stars

Product looks great and was delivered…

Product looks great and was delivered on time.

6 October 2023
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Reply from rushIMPRINT

Hello Melissa! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 1 out of 5 stars

Fast printing and shipping, but can't read the imprint ;(

Fast printing and shipping and the product itself was fine, but we requested the largest font possible and approved the proof which had a readable imprint. The item arrived and they are impossible to read--letters are about the size of a grain of sand. So disappointed and my rep has yet to respond to my request for them to resolve this issue.

10 October 2023
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Reply from rushIMPRINT

Hi Katie I am sorry there is an issue with the product the art was done at the max imprint area as was proofed to you. Myself and Danielle have both reached out with emails to you the first day that you sent an email, I will follow up again so we can work on a resolution.
Kari ~ rushIMPRINT

Rated 5 out of 5 stars

Great quality.

Great quality. Looks better than I pictured.

25 October 2023
rushIMPRINT logo

Reply from rushIMPRINT

Hello Hannah! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

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