rushIMPRINT Reviews 

407
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fun party favor for our Gamecock Grads. Rally towels have been an important part of their 4 years at University of South Carolina. Everyone will be rallying at the grad party and graduation. Spurs UP!... See more

Rated 5 out of 5 stars

Wow! Absolutely impressive! We ordered specialty bags, were quoted a very resonable price, with our logo and shipping was expected right before our event. Well....we got it so incredibly early and cou... See more

Company replied

Rated 5 out of 5 stars

Easy ordering process. I love that we had the same liaison from the ordering process, artwork approval to shipping! Your chat option even directly connects to the same person! Questions were answered... See more

Company replied

Rated 5 out of 5 stars

The team at rushIMPRINT moved lightning quick with processing my orders and was super friendly. I was astounded with how quickly we got our proofs back, even after having to make some minor changes... See more

Company replied

Company details

  1. Promotional products supplier
  2. Corporate gift supplier
  3. Promotional items

About rushIMPRINT

Written by the company

Promotional Products & Merchandise for Your Business

As a leading supplier in branded merchandise, rushIMPRINT is ready to fulfill your every order, and fast! We offer thousands of custom embroidered and imprinted products, including everything from insulated bottles and plastic cups to notebooks and even foam fingers . Soon you’ll have all the promotional products you need to keep clients and customers clad in your business logo.

Whatever your company may be, you’re going to need to find new customers while making sure that your old customers keep coming back. Luckily, that’s where rushIMPRINT can help. Sending branded corporate gifts to clients and handing out small promotional items at a convention are two sides of the same coin when growing your business. Plus, compared to other forms of marketing, promotional products provide a more affordable way to reach a broad audience. Branded pens, keychains, and other logo items can leave a long-lasting impression for a fraction of the cost of a billboard or TV commercial.

However, even if you aren’t a business owner, you can still order our custom merchandise for other occasions. Personalized gifts themed for weddings, graduations, and birthday parties are great handouts that your guests will cherish for years. Alternatively, creating promotional merchandise for rallies and protests is a great way to bring people together to support a political cause or candidate. You can also create custom products for educational purposes, cultural events, professional networking, and so much more. So, why wait? rushIMPRINT it!

The rushIMPRINT Guarantees

Price-Match Guarantee

Our competitor's price is our price! All you have to do is send us our competitor's quote or URL, and we will match their price for the same custom promotional product.

Satisfaction Guarantee

The customized products you order will be delivered exactly as you approved it. If this is not the case, you can return your order and get a full refund or money credited on your account.

Free Artwork Guarantee

We're not joking... all artwork is free! We feel you shouldn't have to pay for the artwork you need on your custom merchandise, and you can rest assured you'll receive a professional end result on your customized products thanks to our team of graphic designers.

Privacy Guarantee

We will never sell or rent your personal information to anyone. Having your trust is extremely important to us and we promise never to breach this.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

407 reviews

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4.6

All reviews

(407)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
rushIMPRINT logo

Reply from rushIMPRINT

Hello Christine! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Excellent service

Excellent service - Kari Matlack and Danielle Treloar both provided excellent service.

17 November 2021
rushIMPRINT logo

Reply from rushIMPRINT

Hello Thaddeus! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Very responsive agent.

Danielle was very responsive and went the extra mile to find our old account number and previous set ups. Price for the pens was outstanding.

17 November 2021
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Reply from rushIMPRINT

Hello Barbara! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
~ Kari rushImprint

Rated 5 out of 5 stars

Customer service was great and really…

Customer service was great and really helped a lot

17 November 2021
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Reply from rushIMPRINT

Hello Matt! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Rated 5 out of 5 stars

Car Magnet

The service and the product, a round car magnet, could not have been better. The company staff was extremely helpful, the communication was excellent, and the response time was outstanding !
Thank you very much.
I would recommend this company to anybody seeking its products.

10 November 2021
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Reply from rushIMPRINT

Hello Jack! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Rated 5 out of 5 stars

Fast Shipping!!!

Wow! Absolutely impressive! We ordered specialty bags, were quoted a very resonable price, with our logo and shipping was expected right before our event. Well....we got it so incredibly early and couldn't be happier. They had our products in stock, which was helpful, we just didn't expect it in less than a week. We ordered 150 logo'd re-usable grocery bags on Friday and recieved confirmation of shipment on Monday, the package arrived Tuesday. One HAPPY CUSTOMER HERE!!! Will use you all again.

9 November 2021
Unprompted review
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Reply from rushIMPRINT

Hello Sharon! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Rated 5 out of 5 stars

rushIMPRINT answered all questions I…

rushIMPRINT answered all questions I had in a timely and courteous manner, whether it was a phone call or an email. I am currently waiting on my order to arrive, and from the service I have received so far, I have confidence I will receive it as promised.

4 November 2021
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Reply from rushIMPRINT

Hello Nicki! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Rated 5 out of 5 stars

Speedy and thorough

Speedy and thorough. Helped explain color selection and save me money and time by including the logo and text on a single side.

4 November 2021
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Reply from rushIMPRINT

Hello Reggie! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Rated 5 out of 5 stars

I researched over 15 Different custom…

I researched over 15 Different custom print companies online. And did price, quality and customer satisfaction reviews on each. rushIMPRINT ranked highest on ALL categories! I am waiting to receive my 1st of many shipments from them.!

3 November 2021
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Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
Kari ~ rushIMPRINT

Rated 5 out of 5 stars

I ordered glassware as a giveaway

I ordered glassware as a giveaway - who knew glasses were so hard to come by lately! But the folks at rushIMPRINT made it happen and honored a lower price when my original choice was not available! I can't wait to see what they look like!

26 October 2021
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Reply from rushIMPRINT

Hello Tricia! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.
Kari ~ rushIMPRINT

Rated 5 out of 5 stars

Super quick and friendly service!

The team at rushIMPRINT moved lightning quick with processing my orders and was super friendly. I was astounded with how quickly we got our proofs back, even after having to make some minor changes in the artwork a couple times. They really do live up to their name.

I'm excited to receive the items ordered and I highly recommend this company especially if you're working on a tight project timeline.

14 October 2021
rushIMPRINT logo

Reply from rushIMPRINT

Hello Bella! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Kari ~ rushIMPRINT

Rated 1 out of 5 stars

Email three time about getting our…

Email three time about getting our product and have not gotten a response as of today.

14 October 2021
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Reply from rushIMPRINT

Hello,
I do apologize there was an issue with us receiving your emails it appears the situation has been fixed and we are working to have the order completed for you.

Rated 1 out of 5 stars

Never Got My Order, nor an Answer About Why

Was assured repeatedly before I ordered in August that my order would be delivered to me before October 8th. It never shipped.

Not only did it never ship, your own customer service rep couldn't get an answer from the production department/factory. She even copied her manager on the emails begging for an answer but the production side refused to reply. Not even your own employee is shown any respect when trying to help your customers. Any answer would've been better than complete silence.

Needless to say I am not happy and have zero intention to either order again, nor refer anyone to this website. I will very strongly suggest the people in my industry who do what I do and need to order items like this stay away.

I understand the supply chain issues. I'm dealing with it myself on a number of products. But to just ignore the customer and your own employee? I don't care if bad news is the answer, at least it would've been an answer.

I have requested a full refund, which I have been assured I will receive. If I do not, I will take further action to compensate me for the time and money I unfortunately wasted relying on some modicum of professionalism from your company.

13 October 2021
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Reply from rushIMPRINT

Good Morning Wylie,
We do sincerely apologize for all of the issues with the order not shipping on time and the lack of communication from our vendor. We do apologize for failing you with a bad experience, the refund was issued in full and should be seen at this time. Again I am very sorry for the issues.

~Kari

Rated 5 out of 5 stars

The online support and help I received…

The online support and help I received from Kari Matlack and Danielle Treloar was stellar, thanks so much!!

13 October 2021
rushIMPRINT logo

Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Kari ~ rushIMPRINT

Rated 5 out of 5 stars
rushIMPRINT logo

Reply from rushIMPRINT

Hello Marabeth! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Kari ~ rushIMPRINT

Rated 4 out of 5 stars

I placed this order a month ago

I placed this order a month ago, have yet to receive.
** Thank you for this information. I have now received my order, pleased with the pens.

4 October 2021
rushIMPRINT logo

Reply from rushIMPRINT

Hello Cathy, we do apologize for the lack of communication in regards to the order we have issued a full refund for the product and I show it has been delivered.

Kari ~ rushIMPRINT

Rated 5 out of 5 stars

Great product and customer service

Great product and customer service. I will order from them again.

1 October 2021
rushIMPRINT logo

Reply from rushIMPRINT

Hello Meghan! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Kari ~ rushIMPRINT

Rated 5 out of 5 stars

Danielle Treloar was fantastic

Danielle Treloar was fantastic. When what I wanted - wasn't available, she suggested other items that were similar and would work with my timeline. Our cups arrived on time as promised and are fantastic. Super happy and will reach out to her again with other swag needs I have.

27 August 2021
rushIMPRINT logo

Reply from rushIMPRINT

Hello! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Kari ~ rushIMPRINT

Rated 1 out of 5 stars

they process your payment before you…

they process your payment before you even create a proof, then only find out they don't have the stock. They mention there is a disclaimer banner on their site to call first, unfortunately, the site is busy and can easily be ignored as a promotion. This should be a pop up before the click to process order goes through. now i have to wait 3-5 days for a refund. other sites do not charge you till art is approved and or shipped... buyer beware.

23 August 2021
rushIMPRINT logo

Reply from rushIMPRINT

SJ,
I am sorry you encountered difficulties we apologize for your inconvenience. Your refund is being processed we appreciate your suggestions. Thank you.

Rated 5 out of 5 stars

Great experience!

Danielle and all the team were most helpful all the way through the ordering process and were patient while our regional office worked with our corporate office to get payment to them. Looking forward to the final product!

18 August 2021
rushIMPRINT logo

Reply from rushIMPRINT

Hello Terry! Thanks so much for taking the time to write your review. We really appreciate your feedback! Please let us know if we can help you out with anything at all in the future.

Kari ~ rushIMPRINT

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