Russell Agency Reviews 

18
TrustScore 4.5 out of 5

4.6

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Company details

  1. Insurance agency

Written by the company

At Russell Agency, we're dedicated to providing customized insurance solutions for your business, professional, and personal needs. Our experienced team of insurance professionals has been serving the Alabama, Georgia, Wisconsin, and Tennessee community for 30+ years, providing top-notch service and expertise in trucking business insurance. With our recent rebrand, we're excited to expand our services and provide even more comprehensive insurance solutions for our customers. From home insurance to business liability insurance, we have you covered. At Russell Agency, we believe in building strong relationships with our customers and partners. We're committed to providing personalized service and tailoring our solutions to meet your unique needs. Thank you for choosing Russell Agency as your insurance partner. We look forward to helping you protect what matters most.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.6

All reviews

(18)

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Rated 5 out of 5 stars

Treating others the way they want to be treated.

The most important thing for me was a respectful customer service and this company did it. Tim and his team were very helpful and not only got me a good deal but advised me how to be selective choosing company. They cared for me and my business not to be tricked into false promises some companies offered. So, I have a better understanding of what things to look for when I purches insurance coverage for my trucking business. You could feel they care for as to get good coverage and to bloom in our business. They are very quick and knowledgeable about the business. I’m very happy and I will be telling my friends about this great company. Thank you all. Blessings.

20 July 2023
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Reply from Russell Agency

Tewodros,

Your review and kind words made us feel proud! This is the reason we do what we do. We are glad we could offer you with a great trucking insurance quote and even better customer service!

We look forward to working with you for the years to come. Once again, thank you!

Rated 5 out of 5 stars

Excellent communication! Best Quotes in the business.

Tim was great to work with! He is by far the best insurance agent that we have encounter thus far! His communication is stellar and responsiveness to his clients is above expectations! If communication and professionalism is a must for you, do business with the Russell Agency!

22 March 2023
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Reply from Russell Agency

Hi Samuel,

We are glad to hear about your experience with Tim and appreciate your kind words! We look forward to working with you for years to come.

Rated 5 out of 5 stars

Competitive offers for insurance and…

Competitive offers for insurance and has a reationship with good insurance companies

21 March 2023
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Reply from Russell Agency

Insoo,

Thank you for your 5-star star review and kind words. We are here to assist you and are happy to have you as a customer.

Rated 5 out of 5 stars

Great service

The help and assistance is always great service. Very helpful and a joy to deal with this agency.

15 February 2023
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Reply from Russell Agency

Marty,

We appreciate your trust in Russell Agency and look forward to serving you!

Rated 5 out of 5 stars

Whatever I need it always happens fast…

Whatever I need it always happens fast with no run around

6 February 2023
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Reply from Russell Agency

Thank you, Maurice, for your 5-star review! We are glad to hear about your experience with Russell Agency and look forward to assisting you for years to come.

Rated 5 out of 5 stars

They where helpful during this new…

They where helpful during this new experience I was having and patient also and was willing to make sure I understood everything that was about to take place

2 February 2023
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Reply from Russell Agency

Darrien,

We are happy to hear about your experience and glad to know we were able to help you. If we can ever be of assistance in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

Nice people

Great prices, nice people, very knowledgeable, and quick responses

23 January 2023
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Reply from Russell Agency

Jacori,

Thank you for your kind review and 5 stars! We look forward to serving you and your business.

Rated 5 out of 5 stars

Helpful

My overall experience was amazing Tim was more than helpful and went above and beyond expectation to ensure all my needs were met?

18 January 2023
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Reply from Russell Agency

Daniel,

Thank you for your 5 star review and kind words! We are happy to hear you had a great experience with Tim. We are here to assist you and look forward to working with you!

Rated 5 out of 5 stars

Great Experience

Russell Agency always does a great job every time there services are needed from GrandRod Logistics Inc

16 January 2023
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Reply from Russell Agency

Rodney,

Thank you for your 5 star review and kind words. It is a pleasure of ours to assist you and your business needs.

Rated 5 out of 5 stars

They are like family at this point in…

They are like family at this point in our business relationship. Still the best costumer service in the world.

13 January 2023
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Reply from Russell Agency

Henry,

Thank you for your review and kind words. It is a pleasure doing business with you and look forward to working with with you for years to come!

Rated 5 out of 5 stars

This is the most professional and most…

This is the most professional and most helpful company out there. Willing to help with all your needs no matter the time of day or night even on weekends. They actually saved my company from going out of business. Thanks Tim and Mrs. Ruthie you are the best that ever done it.

10 January 2023
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Reply from Russell Agency

Wilford,

We are truly grateful for your kind words. It is our goal to assist you with the success of your business.

It is a pleasure to work and grow with you. We look forward to many years to come!

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