Rusty Stitches Reviews 35

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

This was the worst experience I’ve ever had with a pizza salesman, who claimed he was the owner. While I was placing my order, another phone rang. He just left my call on the side and sta... See more

Rated 5 out of 5 stars

i got the Clyde 2 gloves a while back as i needed some light weight sommer-ish gloves which still provide good protection and i love them! unfortunately i lost one glove (guess it fell out of my poc... See more

Rated 5 out of 5 stars

On instagram I won a giveaway from Rusty Stitches. Within a few days I received a beautiful leather jacket. the jacket fits wonderfully, supple leather with protection in shoulders and elbows. high... See more

Company replied

Company details

  1. Protective clothing supplier

Written by the company

Elevate your ride: unique moto fashion for everyone


Contact info

2.5

Poor

TrustScore 2.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

So rude and worst experience

This was the worst experience I’ve ever had with a pizza salesman, who claimed he was the owner.

While I was placing my order, another phone rang. He just left my call on the side and started taking the other order halfway through mine.

When I went to the shop to politely ask, the man there gave me a horrible expression, raised his voice, and said, ‘I am the boss; we do this to everyone.’ His attitude was not just rude—it was completely dismissive.

Please Learn to respect customers before you open a business—this is the UK, not your home country.

If this continues, I will file formal complaints with the local council, the Citizens Advice Bureau, trading standards, and the consumer ombudsman.

I will not hesitate to involve HR, revenue authorities, and consumer court. If u behave like to to other customers again.
Thanks

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Jacket

I can only report positive things. I hat a problem with the jacket, I hat lost the inlay, the termal jacket, and it was resolved very quickly. The staff were extremely helpful and tried very hard. The jacket was delivered via fast schipping! Great and competent staff with high quality clothing

20 January 2024
Unprompted review
Rated 5 out of 5 stars

great customer service

i got the Clyde 2 gloves a while back as i needed some light weight sommer-ish gloves which still provide good protection and i love them! unfortunately i lost one glove (guess it fell out of my pocket) and asked if there's a possibility of only purchasing one single glove as replacement.
got a reply within a few hours and they're now replacing both gloves as only one isn't possible.
never expected this kind of service, i'm baffled :) will definitely check out more of the brand!

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Good products and lovely service

I've been wearing the Claudia V2 leggings for a few rides now and have been recommending them to friends: these are the first in many, many years of looking for suitable leggings and jeans that actually feel like they are designed with a human body in mind! Decent pockets, sturdy belt loops, actual high waist, zippers on the outside instead of velcro on the inside, full aramide/kevlar lining... And very affordable compared to others on the market! I also like how they don't eschew patterns and colours, and not just the (ugh) pink that permeates women's riding fashion. (But they still have it as an option for those who like that colour)
One bit of advice: as with many other motorcycle brands, do size up. If you're used to wearing (Dutch) size 42/44, go for 46.

Recently I did notice some premature tearing, so I contacted the business directly to see what I could do and they've been nothing but lovely and helpful, and solved the problem very satisfactory :)
I'm definitely keeping an eye on this brand to see what they come up with next!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Great products and brand

After 4 years of heavy duty my motorcycle leg bag from Rusty Stitches decided to break on me. With no doubt I directly ordered a new one! This time with the white stripes that will look good next to my leather motorcycle jacket of Rusty Stitches.

Next to that always good service and quick replies, keep on the good work 👍🏻

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Recently got a leather jacket from…

Recently got a leather jacket from rusty stitches and I am stoked by the quality and comfort it offers. Look and finish is awesome. Feels very great to wear it.

Nothing to complain.

Highy recommended!

4 July 2023
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thanks Niklas!

Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service!

I had an issue with one of their products and sent them my feedback.
They were very accommodating and helped me with it.
I am very satisfied with their response and the way they handled it! It was beyond my expectation!

13 June 2023
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thanks Allan for the nice words!

Rated 5 out of 5 stars

Yesss!!

Yesss!!! Finally something awesome for women too! So soft and badass looking! Price beyond worth it!

7 December 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thank you!

Rated 5 out of 5 stars

Excellent customer service

Updated review:

Had an issue with my Joey shoe zippers but customer service responded quickly to assist me and find a solution for the problem.

4 October 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Hello Sebastian,

We are very sorry to hear this. Please contact info@rustystitches.com and we will be sure to find a solid solution for you.

Rated 5 out of 5 stars

Ik heb gisteren de Chase jas gekocht in…

I bought the Chase jacket in black and white yesterday. I was surprised at the price quality ratio. Very nice finish and good leather!
For such quality, you pay a good 500 to 600 euros for other jackets.
I just wonder where these jackets are manufactured. In the UK itself?

7 October 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thanks for your review! :)

Rated 5 out of 5 stars

Love the jacket

Love the jacket! I have the Joyce Jacket in black. It fits the female body beautifully and the leather is smooth. The protection is in the right places. I already have my eye on the yellow/black one as a second jacket!

10 May 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thanks!

Rated 5 out of 5 stars

My new gloves

My new gloves

Thanks to very helpful Rusty Stitches’ staff I’d received answers to my questions before I’ve made my order.
Everything went great, I received my new gloves which are exactly as described and ordered. I’m prettey sure I’ll get back for the next order. Thank you guys!

9 May 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

You're welcome! :)

Rated 5 out of 5 stars

I love the Joyce Hooded Black White

Today I received the Joyce Hooded Black White and I absolutely love it! It fits perfectly and I love the awesome look!

29 April 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thanks for your kind feedback!

Rated 5 out of 5 stars

Leather jacket

On instagram I won a giveaway from Rusty Stitches. Within a few days I received a beautiful leather jacket. the jacket fits wonderfully, supple leather with protection in shoulders and elbows. high quality that I can enjoy for years. I recommend this brand to anyone who love to ride!

29 April 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Many thanks! :)

Rated 5 out of 5 stars

I bought a very nice leather jacket

I bought a very nice leather jacket, and it exceeds my expectations at the price, love it! Had to get in touch with them about the gloves I bought, but their service was superb!

Great experience to shop from them, and I love their gear.

26 April 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thank you!

Rated 5 out of 5 stars

The jari Jacket

I have been riding with the jari jacket for a few weeks. This jacket is of very good quality: the leather is thick and supple, the cut is well adjusted and there is a lining which allows me not to be cold. to sum up, I recommend this motorcycle jacket which allows you to be safe while having style 😎

25 April 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Thank you very much!

Rated 5 out of 5 stars

Perfect!

When I first opened the package I was already so happy about the quality. The leather feels so good and you can really see that they think about what they design. Also, the fitment is so good! It feels that you are wearing top quality products.

20 April 2022
Unprompted review
Rusty Stitches logo

Reply from Rusty Stitches

Many thanks!

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