rwkgoodman.com Reviews 

806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their ability to go above and beyond expectations. The service provided is frequently described as excellent, with many appreciating the clear, prompt communication and efficient handling of their cases, leading to successful outcomes. Reviewers often felt supported and understood, especially during difficult times, with the team demonstrating compassion, empathy, and a commitment to achieving the best results. However, some people mentioned dissatisfaction with communication, reporting ignored requests and a lack of dialogue, which led to frustration. A few other people also felt that some staff members lacked professionalism, citing issues with etiquette, incorrect salutations, and spelling mistakes in important documents.

What people talk about most

Staff

Consumers find staff to be consistently professional, responsive, and proactive, with many reviewers... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's professionalism, clear... See more

Response time

Customers consistently note positive experiences with response times, highlighting that teams are... See more

Claim

Reviewers highlight positive aspects of claim, with many customers expressing satisfaction with the outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was re... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedica... See more

Rated 5 out of 5 stars

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and... See more

Rated 5 out of 5 stars

Tina Pettinger (Solicitor) & Tracy Merry, Oxford, made a great conveyancing team. Really helpful, efficient, friendly and professional. I was always kept up to date, especially at the point of exchan... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Lawyer
  5. Legal Services
  6. Personal Injury Lawyer

Written by the company

RWK Goodman are highly respected solicitors offering specialist advice to both Corporate & Private Clients. For all enquiries call 0800 923 2073.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

806 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(806)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a postive experience throughtout from all concerned in my case

The compassion
The fact that they go that extra mile
Informative
Total commited to the case working to achieve the intended outcome for you
A throughly postive experience from everyone i have come into contact with from the firm
Would highly recommend these solicitors
They made a really unbearable case managable
Amazing sensitivity compassion empathy and communication recieved throughtout the case from Bridget Melrose and her assistant Anna Weeks was always very helpful and on hand in any absences i felt throughly supported from all angles within the case throughout the whole procedure

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedication and knowledge has been truly remarkable.
She really has gone above and beyond.
I can’t recommend this firm enough, genuine people achieving high standing results.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Nicole

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and answer all of our questions. They were absolutely brilliant with progressing the house purchase and we never felt like we needed to chase them as they sent us informative helpful updates on a regular basis. Thank you!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Roisin.ODubhlaoidh

Excellent responses from Roisin to all our legal questions. She is an empathetic person who enabled us to recall the traumatic events of August 2023 with effect.
That the outcome of our claims was very satisfactory was substantially due to her diligence.
I cannot commend her highly enough.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

Laura Wilkinson was professional, competent and efficient. Always supportive and patient. My asbestos claim was complex but she fully explained every issue, ensuring that I understood. In addition, she is very empathetic and a genuinely ‘nice’ person.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Great stuff!

I had an overwhelmingly positive experience at RWK goodman. Nicole, Caroline, and Dominic were consistently timely and responsive, making for a smooth and obstacle-free journey. Would recommend to anyone requiring solicitors in or around the Oxford area.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional legal support during my recovery and claim

RWK Goodman and in particular Stephanie Pelling was extremely helpful from the very beginning to the end of my personal injury claim.

They made a daunting process easy and less overwhelming by being supportive, understanding and approachable during one of the most challenging times in my life.

They also supported me with my wellbeing, recovery and gave me enormous support by connecting me with the right people and professionals that I needed throughout my rehabilitation journey. Throughout my claims and rehabilitation journey which lasted over 1year, they were patient with me, communicated clearly, updated me at every stage and nothing was too much for them.

They even arranged a home visit just to accommodate my needs and to ensure I was comfortable. All of the above combined with their professionalism made such a huge difference in what could have been a very difficult phase in my life.

Now that my case is settled, I feel it’s only right to review and recommend RWK Goodman for doing such a marvellous job, their hard work, persistence, and personal touch to my case. I can only say thank you, you’ve made a real impact and would highly recommend you to anyone needing legal support.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Clinical negligence claim

Throughout the clinical negligence claim on behalf of a deceased relative, I felt listened to, fully supported and the staff were very approachable, friendly and professional at all times. I dealt with Becky Randall ant RWK. Any information or part of the process I was not sure about was fully explained to me and the process went at a pace to suit me. It was a very difficult time for me. Even though I did not meet the Associate personally, I felt she took the time to get to know me, in order to give me the help and support I needed. Communication via email and phone was clear, concise and done in a timely manner.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Michael

Thank you rwkgoodman .

Michael has been fantastic at securing compensation for my late father. From his initial meeting with my father, while he was very poorly in palliative care, to diligently keeping us up to date with progression of his case. He made a sad, worrying task manageable & far less stressful than we anticipated. Thank you

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We would like to thank Rachel Hicks and George Bell, for the exceptional care and support they gave to my late uncle and also to my wife and myself.
They were both very professional and thorough in their work, therefore we would not hesitate to recommend or use them in the future.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Jo and the team at RWKgoodman made our…

Jo and the team at RWKgoodman made our experience as first time sellers smooth and stress free. The turn around of the sale was very quick and everyone at RWKgoodman acted immediately if ever we needed something. A fantastic solicitor and we highly recommend using them!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Conveyancing Review

I used the Oxford office of RWK Goodman to do my conveyancing in a recent property purchase. I found both Fajar and Ivneet very thorough and professional in their work. Throughout the transaction they were easy to communicate with and regularly kept me up to date with how things were progressing.
I would certainly recommend their services.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Stephanie Sanderson was always helpful…

Stephanie Sanderson was always helpful and kind in her contact with me. She kept me informed at all times and ensured I understood each step in the process and used my preferred contact method at all times, the details necessary were also explained. I would recommend any one to use RK Goodman should they need help in any clinical No Win No Fee Case.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Kind, Clear and Professional Service from Start to Finish

I was represented by RWK Goodman in a personal injury claim and found them professional, supportive, and clear throughout. Rhiannon Roberts kept me fully informed, explained everything in plain English, and was always quick to respond. I felt in safe hands the entire time. The advice I received was realistic and thoughtful, and I’m very pleased with the outcome. I’d happily recommend them to others.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Expertise in My Case

I had the pleasure of working with Sophie Angwin-Thornes on a medical negligence case, and I couldn’t have asked for a better solicitor. From our very first conversation, Sophie was incredibly professional, knowledgeable, and approachable. She guided me through a complex and emotional process with genuine care and attention to detail.

Her communication was always clear, polite, and reassuring, and she made sure I understood every step along the way. Sophie was not only efficient and thorough but also showed real empathy, which made a difficult experience so much more manageable.

Thanks to her dedication and expertise, my case was handled smoothly and with a positive outcome. I truly appreciate everything Sophie did and would highly recommend her to anyone in need of a solicitor, especially for medical negligence matters. She is an exceptional professional and a credit to her field.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from David Hughs and his team. Communication was very good keeping us informed about what was happening over a long time. A good result for my mum as she can now get the extra care she needs

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I am so thankful to the people that work with this company for their help in getting me the help I need in future following such a shocking condition diagnosis, I was in such a bad way for a long time. I had a solicitor there who is so professional, friendly and understanding, as are all the team members I was in communication with at RWK Goodman. I would absolutely recommended their service to anyone who needs help in medical negligence.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Forever grateful

I would like to thank Sophie Angwin-Thornes for every effort she made to bring me some answers in my case, and keeping me in the loop on the way. I feel at peace with the situation and hopeful for my future with my daughter

16 June 2025
Unprompted review

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